Baggage Delayed & Lost Protection service, powered by Blue Ribbon Bags tracks and expedites the return of the delayed baggage. You get a compensation of ₹19,000 for domestic and ₹66,000 for international travel if your baggage is declared lost or is not returned within 96 hrs from the time your flight lands. It also gives you real-time status updates via SMS and e-mail.
It is an extra piece of mind and protection for you when travelling. The service is provided by Blue Ribbon Bags will track and expedite the return of your delayed baggage for 96 hrs while sending you real-time updates via email and SMS regarding its status. If Blue Ribbon Bags cannot locate the bag within 96 hr of the flight’s landing time, you will receive ₹19,000 per bag for domestic and ₹66,000 for international travel regardless of contents or receipts
All you have to do is purchase the service on the IndiGo platform and all your bags are protected, roundtrip, even those last-minute gate checks. Should your bags not accompany you to your final destination, please see question 4, below.
You will automatically receive an email confirmation of the Baggage Delayed & Lost Protection within 24 hr of completing your flight purchase. If you do not receive an email confirmation within 24 hr of your flight purchase, please write to email@example.com for assistance.
Your Blue Ribbon Bags service agreement number will be listed on the initial email you receive, and it will be identical to your airline confirmation number from IndiGo.
Blue Ribbon Bags will pay you directly, and you have the option to receive funds via direct deposit (wire transfer) or PayPal. You can choose which option you prefer when completing the mishandled baggage report during the filing process.
All passengers within the booking will receive the service if it is added. There is no need to add it on a per passenger basis.
No, these will automatically be updated for you.
Baggage Delayed & Lost Protection service, powered by Blue Ribbon Bags is fully refundable but must be cancelled prior to your flight's scheduled departure. To cancel, please contact the IndiGo Customer Support Team.