6E Rewards: Netmeds offer

Terms and conditions for Doctor consultation:

1. OFFER: Under this offer, ONLY customers and employees of Indigo can consult General Physician online by chat and audio from the comfort and convenience of home by making a payment of just Rs. 69 on Netmeds app/M-site.

2. OFFER DATE: 1^st June to 31^st August 2021. NOTE: During the offer period you can choose to consult ONLY General Physician online for multiple times after making the payment of Rs. 69 each time.

3. ELIGIBILITY: This offer is eligible only for customers and employees of Indigo aged 18 years or more, who reside within India.

4. COUPON CODE: The coupon code NMSGODOC69 for this offer will be automatically updated on Netmeds Android and iOS app. However, in the m-site, users will have to click on the ‘APPLY OFFER’ to select and apply the coupon code NMSGODOC69.

5. OFFER AVAILABILITY: On Netmeds app and M-site only.

6. HOW TO REDEEM THE OFFER ON NETMEDS:

Download the Netmeds App and Register.

Click on the Doctor consultation option in the home page.

Next, Click on Start Consultation/Offer banner.

The chatbot will ask: this consultation is for whom? Choose Myself or Others.

Enter the symptoms.

Select General Physician specialty.

Choose the General Physician/doctor of your choice from the available General Physicians displayed at that

moment on the chatbot.

Select the mode of consultation (Chat or Audio)

Choose One-time consultation and Apply the Coupon Code NMSGODOC69.

Once the Coupon Code is applied, the amount payable is Rs. 69.

Choose the payment mode and Make payment.

Once the consultation is completed, prescription can be downloaded from the Netmeds app or from your registered email id.

There is a 7-day free follow-up open for the same consultation. Note: The 7-day free follow-up is valid from the next day of your consultation.

7. DOCTOR AVAILABILITY: Please note the availability of doctors may vary. Though Netmeds aims to have a doctor available on your demand, due to the expected increase in consultations during the offer period, doctor’s immediate response is not guaranteed. Also, doctor’s reply on chat or audio might take longer than the usual response time.

8. NOT FOR EMERGENCIES: The online doctor consultation offered by Netmeds are not meant for serious medical conditions that necessitate urgent treatment ('Emergencies').  For any serious medical condition, you should contact emergency services.

9.LIMITATION OF LIABILITY AND INDEMNITY:

Netmeds is not liable for, and you, the user, indemnify us (our directors, employees and consultants) against any and all claims, actions, proceedings, losses, liabilities and expenses (including legal expenses on a full indemnity basis) in any way arising from or relating to any treatment, advice or information provided during a Consultation by a Doctor to the User (including any medications prescribed by a Doctor and the quality or suitability of any services provided by a Doctor); any personal injury, mishap or malpractice or negligence by any Doctor; your failure to answer any questions asked by a Doctor truthfully, or your use of the services offered by the Site. 

10. Netmeds do not warrant that any medicine or treatment provided by a Doctor during a Consultation is safe, appropriate or effective.

11. Please note that Schedule X and H drugs cannot be prescribed by a Doctor under this service.

12. Conditions in case of cancellations: 100% refund if not satisfied. For any help, please reach out to us at doctors@netmeds.com

13. The consultation availed during the offer period won't fall under the benchmark policies of Netmeds. However, Netmeds will try its best to maintain the standards despite a huge number of consultations expected during the offer period.

14. Netmeds reserves the right to amend these terms and conditions from time to time without any prior notice to you. Any such amendments we make shall be effective once we post a revised version of these Terms and Conditions on the App. It is your responsibility to review the Terms and Conditions posted herein regularly. Your continued use of the App following the publication of any such changes will constitute your agreement to follow and be automatically bound by the amended terms and conditions.

15. These Terms of Service will be governed by and construed in accordance with the laws of India without regard to its conflicts of law provisions. Any failure on the part of Netmeds.com to enforce or exercise any provision of this Agreement or related right shall not constitute a waiver of that right or provision.

16. In the case of a conflict between these terms and the terms of any electronic or machine-readable statement or policy, these Terms of Service shall prevail. Similarly, in case of a conflict between these terms and our Privacy Policy, these Terms of Service shall prevail.

17. All disputes involving but not limited to rights conferred, compensation, refunds, and other claims will be resolved through a two-step Alternate Dispute Resolution (“ADR”) mechanism. It is further agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Terms and/or Policy.

18. Mediation: In case of any dispute between the parties, the Parties will attempt to resolve the same amicably amongst themselves, to the mutual satisfaction of both Parties. In the event that the Parties are unable to reach such an amicable solution within thirty (30) days of one Party communicating the existence of a dispute to the other Party, the dispute will be resolved by arbitration, as detailed here in below;

19. Arbitration: In the event that the Parties are unable to amicably resolve a dispute by mediation, said dispute will be referred to arbitration by a sole arbitrator to be appointed by the Company, and the award passed by such sole arbitrator will be valid and binding on both Parties. The Parties shall bear their own costs for the proceedings, although the sole arbitrator may, in his/her sole discretion, direct either Party to bear the entire cost of the proceedings. The arbitration shall be conducted in English, and the seat of Arbitration shall be the city of Chennai in the state of Tamil Nadu, India.

20. The Parties expressly agree that the Terms, Policy and any other agreements entered into between the Parties are governed by the laws, rules and regulations of India, and that the Courts at Chennai shall have exclusive jurisdiction over any disputes arising between the Parties

21. By availing this offer, you acknowledge and agree to be bound by all of the terms and conditions stated herein.

22. These terms and conditions shall be governed by the laws of Chennai and the Users agree to be bound by the exclusive jurisdiction of the courts of Chennai.

The following Terms and Conditions constitute the Agreement ("The Agreement") between Netmeds.com (“We, Our or Us”) and the customer (“You”). You are urged to read the terms and conditions carefully and to email any questions that may arise to our Customer Support Team at cs_diagnostics@netmeds.com. Please note that all the Indigo customers and employees availing the offer are subject to the following terms and conditions:

1) OFFER:

Netmeds.com offers special diagnostics packages to the customers and employees of Indigo, which can be availed by using the coupon code. This offer is valid on the bookings made on Netmeds app/m-site only.

PLEASE NOTE:

By applying the coupon code, you can avail the offer ONLY on the listed packages.

Customers who avail this offer MUST provide us with a valid address to facilitate the sample collection by our logistics partner.

2) OFFER DATE: ​ 01st June to 31st August 2021.

3) COUPON CODE: Use the coupon code specified for the respective offer to get the discount on the listed package ONLY. The coupon code is intended for SINGLE use only, during the offer period.

4) ELIGIBILTY: The listed diagnostics packages are applicable ONLY for the customers and employees of Indigo.

5) OFFER AVAILABILITY: The listed diagnostic packages are valid on serviceable pin codes ONLY.

6)  CHOOSING OF THE LABS/HEALTH PACKAGES: Please note that you cannot book any tests, profiles, or packages of same or different labs together in one booking/transaction as the coupon code, under this offer, is only valid for the listed test/package. However, you can book a test/profile and a package in two separate bookings.

7) HOW TO AVAIL THE OFFER: Log in to Netmeds app, click Lab tests, enter pin code to check lab availability, add the offer package to cart, fill details, apply the coupon code  to get the discount & make payment.

8) Note: The test samples will be collected as per your chosen time slot and report will be generated and emailed to your registered email ID.

9) CANCELLATION: Cancellation of the booking can be done only within 12 hours before the scheduled sample collection time slot chosen by customer. Refund requests cannot be placed after the sample is collected.

10) We strongly urge you to consult your doctor prior to seeking the lab services under this offer.

11) If the third-party Lab (or our logistics partner), under this offer, does not show up at your home, you can contact us at cs_diagnostics@netmeds.com

12) The third-party lab alone shall be liable for their actions, dealings and interaction with the Users who avail their services.

13) Netmeds shall have no liability or responsibility in this regard in whatsoever manner it maybe.

14) Netmeds does not guarantee or make any representation with respect to the correctness, completeness or accuracy of the tests conducted and reports generated by ANY lab, which has been booked by the Netmeds customers on Netmeds App/m-site under this offer.

15) Netmeds won’t be liable for any delay caused in sample collection, report generation or any other untoward/unprecedented events in connection with the Services offered by the Third-party Labs associated with Netmeds. Netmeds will endeavour to maintain best of the services; however, we cannot guarantee the quality of the services offered by the Third-party Labs under any circumstances.

16) Netmeds reserves the right to amend these terms and conditions from time to time without any prior notice to you. Any such amendments we make shall be effective once we post a revised version of these Terms and Conditions on the App. It is your responsibility to review the Terms and Conditions posted herein regularly. Your continued use of the App following the publication of any such changes will constitute your agreement to follow and be automatically bound by the amended terms and conditions.

17) These Terms of Service will be governed by and construed in accordance with the laws of India without regard to its conflicts of law provisions. Any failure on the part of Netmeds.com to enforce or exercise any provision of this Agreement or related right shall not constitute a waiver of that right or provision.

18)  In the case of a conflict between these terms and the terms of any electronic or machine-readable statement or policy, these Terms of Service shall prevail. Similarly, in case of a conflict between these terms and our Privacy Policy, these Terms of Service shall prevail.

19)  All disputes involving but not limited to rights conferred, compensation, refunds, and other claims will be resolved through a two-step Alternate Dispute Resolution (“ADR”) mechanism. It is further agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Terms and/or Policy.

20)  Mediation: In case of any dispute between the parties, the Parties will attempt to resolve the same amicably amongst themselves, to the mutual satisfaction of both Parties. In the event that the Parties are unable to reach such an amicable solution within thirty (30) days of one Party communicating the existence of a dispute to the other Party, the dispute will be resolved by arbitration, as detailed here in below;

21) Arbitration: In the event that the Parties are unable to amicably resolve a dispute by mediation, said dispute will be referred to arbitration by a sole arbitrator to be appointed by the Company, and the award passed by such sole arbitrator will be valid and binding on both Parties. The Parties shall bear their own costs for the proceedings, although the sole arbitrator may, in his/her sole discretion, direct either Party to bear the entire cost of the proceedings. The arbitration shall be conducted in English, and the seat of Arbitration shall be the city of Chennai in the state of Tamil Nadu, India.

22)  The Parties expressly agree that the Terms, Policy and any other agreements entered into between the Parties are governed by the laws, rules and regulations of India, and that the Courts at Chennai shall have exclusive jurisdiction over any disputes arising between the Parties.

23)  Netmeds’ decision shall be final and binding in all circumstances with respect to the matters relating to the offer.

24)  Netmeds is not responsible for any failed transactions as part of this offer NOR liable for any failures relating to technical, hardware, software, server, website, or other issues of any kind to the extent that these may prevent the Customer from participating in this offer.

25)  By availing this offer, it is deemed that the customer has agreed to all the terms & conditions mentioned herein.

26)  These Terms and Conditions and your use of this Website/App and its content will be governed by and construed in all respects in accordance with the laws of India subject to the jurisdictional courts of Chennai.

Click here to view the detailed terms and conditions.

Click here to view the detailed terms and conditions.