The Government of India has extended the exemption to use the old high denomination currency notes of 500 Rupee only for purchase of airline tickets at airport counters, till the midnight on December 2, 2016. This effectively means that old currency notes of 1000 Rupee are no longer acceptable for purchase of airline ticket at airport counters.
IndiGo will accept ticket booking in cash only, after passenger furnishes the copy of PAN card for ticket value exceeding INR 25,000. Further, based on a notification we have received from the DGCA, all tickets purchased in cash using the old notes will be both non-refundable and non-cancellable.
IndiGo has started accepting new 500 Rupee and 2000 Rupee denomination currency notes for all sales including ticket sales, inflight sales, excess baggage charges, fast forward etc.
The customer can change the date and sector of travel with the applicable charges i.e. change fee and difference of fare charges.
Citizens of Nepal and Maldives are eligible for tax exemption/reduction, as per applicable laws, on the airfare. In order to avail such tax exemption/reduction, passengers must declare their correct nationality at the time of booking. In case citizens of Nepal or Maldives intend to travel with any foreign nationals, such citizen (passenger) are requested to kindly book tickets for accompanying foreign national (passengers) in a separate PNR/ticket. Once selected, the nationality cannot be changed at any point during the booking process.