International Travel Guidelines

For passengers from Dubai to India

1. Eligibility to travel to India: Stranded Indian nationals; All Overseas Citizens of India (OCI) cardholders holding UAE passports, and UAE nationals (including diplomats) holding valid visa issued by an Indian Mission in any category covered under Ministry of Home Affairs (MHA) guidelines dated 30.06.2020
2. To know the detailed Indian guidelines for arrivals into India, please see ‘Arrivals into India’ section
3. As per extant government regulations, customers are permitted to travel to India from the United Kingdom only on a direct flight. Customers shall not be allowed to travel to India through a transit airport of another country. Hence, all customers travelling from the United Kingdom to India via any other/ third country from where IndiGo operates its flight to India, shall not be permitted to undertake travel on such IndiGo operated flight. All liabilities, penalties, costs, losses arising out of such refusal of carriage by IndiGo or proposed travel, shall be borne solely by the customer

For passengers from India to Dubai

1. UAE nationals, residents, others holding any type of visa or seeking visa on arrival shall be allowed to travel
2. UAE residents who have Dubai issued residence visa must obtain GDRFA approval before travelling through https://smart.gdrfad.gov.ae/Smart_OTCServicesPortal/ReturnPermitService.aspx
3. UAE residents holding residence visa issued through any other emirate are required to upload their Emirates ID number, passport, and nationality on https://uaeentry.ica.gov.ae/ to verify the authenticity of their travel. In order to be able to travel, customers must show a green status against their registration details on above website
4. Customers holding a valid UAE residence visa and have lived outside the UAE for 180 days, their residence visa shall become invalid and will have to apply for a new visa in order to re-enter the UAE
5. UAE residents whose visa have expired cannot enter even if they have GDRFA approval, with the exception that if they are of the nationalities that are entitled to obtain a visa on arrival or have new visas for the nationalities that require them to obtain a visa
6. Indian nationals intending to travel to Dubai on Visit or tourist visa or looking to obtain visa on arrival shall be required to be in possession of a valid return ticket
7. Seamen shall be allowed to travel to Dubai with all necessary documents such as passport, CDC booklet, Guarantee letter, Ok to Board Letter and should be in possession of valid 96Hrs transit visa. Seamen intending to travel beyond UAE are currently not permitted to travel on our flights
8. Customers must carry a negative PCR certificate in printed form, from a government-approved laboratory in India (ICMR) or a certified designated laboratory which is available on https://www.icmr.gov.in/ issued no more than 48 hours before departure of the last direct flight to Dubai. The certificate issued shall be duly signed and stamped by relevant authorities and must only be in English or Arabic. Handwritten certificates shall not be permitted. 48Hours is calculated from the time of sample collection
9. The negative PCR certificate held by the customer must have a QR code on it linking it to their original test report and must have the date and time of sample collection and the test result mentioned accurately. Customers holding a negative PCR certificate without a QR code shall be denied boarded at the origin station
   
   • Note: Children under 12 years are exempted from Pre-COVID test
10. UAE Nationals are not required to conduct PCR test before arriving into Dubai however shall undergo mandatory a RTPCR test on arrival
11. All customers must undergo a PCR test upon arrival into Dubai as well
12. All customers transiting Dubai, are not required to present a COVID 19 PCR test certificate unless it is mandated by their final destination
13. Transit/transfer beyond UAE will not be permitted
14. All customers must download the COVID-19 Dubai Smart App and generate a QR code on their device before entering Dubai. Click to download– Android & iOS versions of the App

For passengers from Sharjah to India

1. Eligibility to travel to India: Stranded Indian nationals; All Overseas Citizens of India (OCI) cardholders holding UAE passports, and UAE nationals (including diplomats) holding valid visa issued by an Indian Mission in any category covered under Ministry of Home Affairs (MHA) guidelines dated 30.06.2020
2. To know the detailed Indian guidelines for arrivals into India, please see ‘Arrivals into India’ section
3. As per extant government regulations, customers are permitted to travel to India from the United Kingdom only on a direct flight. Customers shall not be allowed to travel to India through a transit airport of another country. Hence, all customers travelling from the United Kingdom to India via any other/ third country from where IndiGo operates its flight to India, shall not be permitted to undertake travel on such IndiGo operated flight. All liabilities, penalties, costs, losses arising out of such refusal of carriage by IndiGo or proposed travel, shall be borne solely by the customer

For passengers from India to Sharjah

1. UAE nationals, residents, others holding any type of visa or seeking visa on arrival shall be allowed to travel
2. Customers holding a valid UAE residence visa and have lived outside the UAE for 180 days, their residence visa shall become invalid and will have to apply for a new visa in order to re-enter the UAE
3. UAE residents whose visa has expired cannot enter, with the exception that if they are of the nationalities that are entitled to obtain a visa on arrival or have new visas for the nationalities that require them to obtain a visa
4. Seamen shall be allowed to travel to Sharjah with all necessary documents such as passport, CDC booklet, Guarantee letter, Ok to Board Letter and should be in possession of valid 96Hrs transit visa. Seamen intending to travel beyond UAE are currently not permitted to travel on our flights
5. Customers must carry a negative PCR certificate in printed form, from a government-approved laboratory in India (ICMR) or a certified designated laboratory which is available on https://www.icmr.gov.in/ issued no more than 48 hours before departure of the last direct flight to Sharjah. The certificate issued shall be duly signed and stamped by relevant authorities and must only be in English or Arabic. Hand written certificates shall not be permitted. 48Hours is calculated from the time of sample collection
6. The negative PCR certificate held by the customer must have a QR code on it linking it to their original test report and must have the date and time of sample collection and the test result mentioned accurately. Customers holding a negative PCR certificate without a QR code shall be denied boarded at the origin station
   Note: Children under 12 years are exempted from pre-Covid test.
7. All customers must undergo a PCR test upon arrival into Sharjah and shall stay in self-quarantined until covid-19 test results are notified
8. No quarantine is required for customers who test negative for the PCR test conducted on arrival
9. Customers travelling for the purpose of tourism need to be in possession of a valid international health insurance
10. Transit/transfer beyond UAE will not be permitted
11. All customers must download and register on the ALHOSN App

For passengers from Abu Dhabi to India

1. Eligibility to travel to India: Stranded Indian nationals; All Overseas Citizens of India (OCI) cardholders holding UAE passports, and UAE nationals (including diplomats) holding valid visa issued by an Indian Mission in any category covered under Ministry of Home Affairs (MHA) guidelines dated 30.06.2020
2. To know the detailed Indian guidelines for arrivals into India, please see ‘Arrivals into India’ section
3. As per extant government regulations, customers are permitted to travel to India from the United Kingdom only on a direct flight. Customers shall not be allowed to travel to India through a transit airport of another country. Hence, all customers travelling from the United Kingdom to India via any other/ third country from where IndiGo operates its flight to India, shall not be permitted to undertake travel on such IndiGo operated flight. All liabilities, penalties, costs, losses arising out of such refusal of carriage by IndiGo or proposed travel, shall be borne solely by the customer

For passengers from India to Abu Dhabi 

1. UAE nationals, residents and others seeking visa on arrival shall be allowed to travel
2. Customers with new employment visas issued by Government or Semi Government organizations are also allowed to travel Abu Dhabi
3. ICA or GDRFA approval is not required, however it is mandatory for the UAE residents to upload their Emirates ID number, passport, and nationality on https://uaeentry.ica.gov.ae to verify the authenticity of their travel. In order to be able to travel, customers must show a green status against their registration details on above website
4. Seamen shall be allowed to travel to Abu Dhabi with all necessary documents such as passport, CDC booklet, Guarantee letter, Ok to Board Letter and should be in possession of valid 96Hrs transit visa. Seamen intending to travel beyond UAE are currently not permitted to travel on our flights
5. Customers must carry a negative PCR certificate in printed form, from a government-approved laboratory in India (ICMR) or a certified designated laboratory which is available on https://www.icmr.gov.in/ issued no more than 48 hours before departure of last direct flight to Abu Dhabi. The certificate issued shall be duly signed and stamped by relevant authorities and must only be in English or Arabic. Hand written certificates shall not be permitted. 48 Hours is calculated from the time of sample collection
6. The negative PCR certificate held by the customer must have a QR code on it linking it to their original test report and must have the date and time of sample collection and the test result mentioned accurately. Customers holding a negative PCR certificate without a QR code shall be denied boarded at the origin station
   • Note: Children under 12 years are exempted from pre-Covid test
7. Residents must undergo a PCR test upon arrival into Abu Dhabi as well
8. Transit/transfer beyond UAE will not be permitted
9. All customers arriving into Abu Dhabi shall undergo mandatory 14 day home quarantine and will be provided with a medical wristband
10. Following customers will be exempted from 14 day home quarantine
    1. Customers holding diplomatic passports
    2. Customers below the age of 18 years
11. Symptomatic customers upon arrival into Abu Dhabi will have undergo 14 day institutional quarantine
12. All customers must fill a health declaration form and submit it at the Immigration counter on arrival
13. All customers must download and register on the ALHOSN App

For customers from Qatar (Doha) to India

1. Eligibility to travel to India: Stranded Indian nationals; All Overseas Citizens of India (OCI) cardholders holding Qatari passports, and Qatari nationals (including diplomats) holding valid visa issued by an Indian Mission in any category covered under Ministry of Home Affairs (MHA) guidelines dated 30.06.2020
2. To know the detailed Indian guidelines for arrivals into India, please see ‘Arrivals into India’ section
3. As per extant government regulations, customers are permitted to travel to India from the United Kingdom only on a direct flight. Customers shall not be allowed to travel to India through a transit airport of another country. Hence, all customers travelling from the United Kingdom to India via any other/ third country from where IndiGo operates its flight to India, shall not be permitted to undertake travel on such IndiGo operated flight. All liabilities, penalties, costs, losses arising out of such refusal of carriage by IndiGo or proposed travel, shall be borne solely by the customer

For passengers from India to Qatar (Doha)

1. Customer Categories Allowed to Travel
   1. Qatari Nationals, their spouses, children and companions arriving with them on the same flights
   2. Permanent Residency card holders and exceptional return permit holders
   3. GCC Nationals using their passports along with their companions under their sponsorship on the same flight
   4. Foreign Diplomats on mission to the State of Qatar, holders of Administrative IDs and staff of International Organizations
   5. Visitors with personal visit visa issued by Ministry of Interior holding exceptional return permit
2. Visa on arrival is not available and customers seeking the same are not allowed to travel
3. Customers must carry a negative PCR certificate in printed form, from a government-approved laboratory in India (ICMR) or a certified designated laboratory which is available on https://www.icmr.gov.in/ issued no more than 48 hours before departure of the last direct flight to Doha. The certificate issued shall be duly signed and stamped by relevant authorities and must only be in English. Hand written certificates shall not be permitted. 48Hours is calculated from the time of sample collection
4. Customers travelling must carry an exceptional return permit allowing them to return to Qatar which will state the type and number of days of quarantine
5. Customers travelling are required to be in possession of a confirmed hotel reservation in one of the designated quarantine hotels for a period of minimum 10 days or as stated in the exceptional return permit issued by the Qatar Government Authorities.
6. The designated quarantine hotels can booked through Discover Qatar before arriving into the State of Qatar
7. Customers are also required to undergo a repeat PCR test on arrival in the hotel quarantine facility within 1 day of the flight arrival
8. Customer under hotel quarantine will be required to do a PCR test on day six of their quarantine, and according to the test result, customers will be required to follow procedures published on the Ministry of Public Health, Government of Qatar website
9. Exceptional Entry Permit issued for Domestic staff, company sponsored and other workers will state that they need to hotel quarantine for 14 days. Staff must ensure that such customers be accepted in accordance with the hotel bookings as per the requirement stated on the “Exceptional Entry Permits”
10. Customers who have been vaccinated by a WHO listed/approved vaccine (should be in receipt of both does of the vaccine and have completed 14 days from receipt of the 2^nd dose) shall no longer be exempted from quarantine till further notice
11. All customers must fill up two forms and submit upon arrival to the authorities
    1. Self-health assessment form
    2. Home Quarantine undertaking form
12. All customers must download and register on the EHTERAZ app. Click to download – Android & iOS versions of the App
13. For more details please visit Government of Qatar portal

For customers from India to Kuwait

1. Following customer categories shall be allowed to travel on flights from India to Kuwait
   1. Employees of Kuwait MOH (Ministry of Health) and their first-degree relatives
   2. Employees of private medical sector who have valid residency to return to the State of Kuwait, list of such employees are a part of Kuwait DGCA Circular Ref2020_104
2. All customers travelling to Kuwait shall mandatorily have to download and register on the Kuwait Mosafer App, failure to which may lead to denied boarding at the origin station
3. All customers travelling to Kuwait shall be subject to two RT-PCR tests upon arrival their own cost at the. All arrangements for the same must be done through the Kuwait Mosafer App
4. Click to download – Android & iOS versions of the Mosafer App
5. Customers are required to be in possession of the following documents enabling them to accepted on the flight
   1. For Ministry of Health Staff (MOH Staff) and Private Sector Medical Employees
      1. OK To Board Comment is inserted in the PNR
      2. Customer is in possession of his/her valid residency permit/visa to enter the State of Kuwait (Visa stamp might not be available but Civil ID is Mandatory)
      3. Customer is in possession of his/her valid Civil ID which can be either in physical or digital state
      4. Customer is in possession of his/her company ID
   2. For First Degree family members of MOH Staff only (Spouse/Children), in addition to the above below mentioned also required
      1. Passport copy (Front and back Page of the MOH staff with the Family Members name Endorsed)
      2. Valid Civil Id copy (Front and back of the MOH staff)
      3. Supporting documents which prove the relationship (if any)
      4. Note that the family members sponsor name might not be of the MOH Staff
   3. All Customers must carry a negative PCR certificate in printed form, from a government-approved laboratory in India (ICMR) or a Certified designated laboratory which is available on https://www.icmr.gov.in/ issued no more than 72 hours before arrival into Kuwait
   4. All customers upon arrival shall undergo mandatory 14 days home quarantine
   5. All customers must download and register on the SHLONIK app at origin

Click to download – Android & iOS versions of the SHLONIK app

1. Eligibility to travel to India: Stranded Indian nationals; All Overseas Citizens of India (OCI) cardholders holding Kuwaiti passports, and Kuwaiti nationals (including diplomats) holding valid visa issued by an Indian Mission in any category covered under Ministry of Home Affairs (MHA) guidelines dated 30.06.20202.
2. Customers departing from Kuwait are required to download and register themselves on Mosafer App before reaching the airport.
3. To know the detailed Indian guidelines for arrivals into India, please see ‘Arrivals into India’ section
4. As per extant government regulations, customers are permitted to travel to India from the United Kingdom only on a direct flight. Customers shall not be allowed to travel to India through a transit airport of another country. Hence, all customers travelling from the United Kingdom to India via any other/ third country from where IndiGo operates its flight to India, shall not be permitted to undertake travel on such IndiGo operated flight. All liabilities, penalties, costs, losses arising out of such refusal of carriage by IndiGo or proposed travel, shall be borne solely by the customer

For customers from India to Male

1. Customer Categories Allowed to Travel
   1. Tourists and Short Term Visitors
   2. Maldivian Nationals
   3. Expatriates and their dependants with work permit
   4. Holders of a valid work permit or work visa
   5. Holders of any other resident permit of Maldives
2. RT PCR Guidelines
   1. All Customers including Maldivian nationals must carry a negative PCR certificate in printed form, from a government-approved laboratory in India (ICMR) or a certified designated laboratory which is available on https://www.icmr.gov.in/issued no more than 96 hours before departure of the last direct flight to Male. The certificate issued shall be in English in print or electronic form. Hand written certificates shall not be permitted. 96 Hours is calculated from the time of sample collection
   2. The RT PCR certificate must contain name as per passport, name and address of the testing laboratory, Type of test, date of sample collection and result
   3. All customers except tourists travelling to Maldives shall be required to undergo mandatory 10 day home quarantine upon arrival at their place of residency or work. They shall also be required to undergo a RT-PCR test within 24Hours or their arrival and shall only be released from quarantine after they test negative on completion of the period
   4. Customers are required to submit a health declaration within 24Hrs of their departure on https://imuga.immigration.gov.mv/ and obtain a QR code. Customers falling under the category of pre-arrival RT-PCR required shall be required to attach a copy of their negative test result while completing their health declaration on the portal. The QR code obtained to be made readily available for verification by immigration upon entry in Maldives
   5. Customers who have been vaccinated by a WHO approved vaccine (should be in receipt of both does of the vaccine and have completed 14 days from receipt of the 2^nd dose) shall not be exempted from pre-departure RT-PCR test provided they are in possession of the vaccination certificate at the time of travel
3. Guidelines for all customers except tourists
   1. Customers who are work permit holders are currently not allowed to enter Maldives from South Asian countries namely Afghanistan, Bangladesh, Bhutan, India, Nepal, Pakistan and Sri Lanka as listed by the Maldivian Authorities
   2. Register on ‘haalubelun' portal (https://haalubelun.hpa.gov.mv)
   3. After registration, request for home quarantine through ‘haalubelun' portal
   4. Home quarantine period will be 14 days and should be arranged by the customers themselves
   5. Daily reporting of health status through ‘haalubelun' portal
   6. Customers must leave for the islands on the same day of arrival or if intended to stay in the mainland due to unavailability of transport, must have a booking on the HPA approved guest houses or hotels
4. Guidelines for Tourists
   1. Customers travelling for the purpose of tourism must have a confirmed reservation at a resort
   2. Tourists shall not be permitted to check-in into hotels/guest houses/tourist vessels in the residential or inhabitant islands till further notice
   3. List of where customers can stay as approved by Maldivian Health authority can be found by clicking here
   4. Customers must be in possession of valid return ticket

For customers from Male to India

1. Eligibility to travel to India: Stranded Indian nationals; All Overseas Citizens of India (OCI) cardholders holding Maldivian passports, and Maldivian nationals (including diplomats) holding valid visa issued by an Indian Mission in any category covered under Ministry of Home Affairs (MHA) guidelines dated 30.06.20202.
2. Customers are required to submit a health declaration prior to their departure on https://imuga.immigration.gov.mv/ and obtain a QR code. The QR code to be made readily available for verification by immigration upon exit from Maldives
3. To know the detailed Indian guidelines for arrivals into India, please see ‘Arrivals into India’ section
4. As per extant government regulations, customers are permitted to travel to India from the United Kingdom only on a direct flight. Customers shall not be allowed to travel to India through a transit airport of another country. Hence, all customers travelling from the United Kingdom to India via any other/ third country from where IndiGo operates its flight to India, shall not be permitted to undertake travel on such IndiGo operated flight. All liabilities, penalties, costs, losses arising out of such refusal of carriage by IndiGo or proposed travel, shall be borne solely by the customer

For customers from India to Muscat

1. Customer Categories Allowed to Travel
   1. Omani Nationals
   2. Non-Omani Citizen with valid residency permits (Family Resident Permit & Employment Resident Permit)
2. Non-Omani citizens with Employment Residency Permits and those who have completed more than 180 days outside Oman or whose visa is expired, their sponsor need to apply for NOC through Royal Oman police website or through ‘Sanad’ offices in Oman. The NOC shall be obtained on an Employment visa form, indicating that the residence is valid through Royal Oman Police. Specimen of the same is made a part of Annexure A of this document
3. Residents on family residence permit and those who have stayed outside the country for more than 180 days shall be allowed to enter Oman as long as the visa is valid
4. Customers in possession new visas except tourist visas which are valid shall be allowed to enter Oman
5. Customers shall download and complete registration on Tarassud+ before arrival in Oman
   • Click to download – Android & iOS versions of the Tarassud+ App
6. Effective 11^th November 2020 all customers travelling to Oman are required to be in possession of a negative RT PCR negative certificate in English in print form issued no more than 96 hours before departure. 96Hours is calculated from the time for sample collection
7. All customers must undergo a RT PCR test upon arrival into Muscat as well and are required to pay the cost of services of OMR 25 through Tarassud+ App
8. Customers travelling to Muscat for a period of 7 days or less shall be exempted from mandatory quarantine provided they are able to provide evidence of their return travel and the result of their test conducted upon arrival is negative
9. Customers travelling to Muscat for a period of more than 7 days are required to undergo a mandatory health quarantine of 7 days. Such customers shall be allowed to undertake a RT PCR test on the 08^th day at their own expense and end their quarantine period if the test result is negative
10. Customers who don’t wish to undertake a RT PCR test on the 08^th day shall continue to remain under mandatory quarantine for a period of 14 days
11. Customers who test positive on arrival or after 8 days shall continue to remain under quarantine for period of 10 days from the date of the test
12. Non-Omani citizens travelling to Oman are required to be in possession of valid international health insurance covering the cost of Covid-19 treatment for a period of at least one month
13. Children aged 15 years and less shall be exempted from Covid-19 PCR test upon arrival

For customers from Muscat to India

1. Eligibility to travel to India: Stranded Indian nationals; All Overseas Citizens of India (OCI) cardholders holding Oman passports, and Oman nationals (including diplomats) holding valid visa issued by an Indian Mission in any category covered under Ministry of Home Affairs (MHA) guidelines dated 30.06.2020
2. To know the detailed Indian guidelines for arrivals into India, please see ‘Arrivals into India’ section
3. As per extant government regulations, customers are permitted to travel to India from the United Kingdom only on a direct flight. Customers shall not be allowed to travel to India through a transit airport of another country. Hence, all customers travelling from the United Kingdom to India via any other/ third country from where IndiGo operates its flight to India, shall not be permitted to undertake travel on such IndiGo operated flight. All liabilities, penalties, costs, losses arising out of such refusal of carriage by IndiGo or proposed travel, shall be borne solely by the customer

For customers from India to Dhaka

1. All customers arriving into Bangladesh are required to fill a self-health declaration form and submit the same to the health authorities upon arrival
2. Bangladeshi nationals or Bangladeshi origin foreign passport holders with a ‘No visa require for Bangladesh’ stamp or sticker in their passport are required to be in possession of a negative RT PCR certificate issued within 72 hours of their travel
3. The certificate must be available in printed form to submit to health authorities upon arrival and shall be in English only, handwritten certificates are not permitted
4. Foreign nationals with valid visa for Bangladesh are allowed to travel to Bangladesh and shall mandatorily be in possession of a negative RT PCR certificate issued within 72 hours of their travel. Customers not in possession of a valid negative RT PCR certificate shall not be allowed to board the flight
   • Note: Children under 10 years are exempted from Pre-COVID test
5. Seamen shall be allowed to travel provided they are in possession of all necessary documents such as passport, CDC booklet, Guarantee letter, Ok to Board Letter and sign on to the ship maximum within 72 hours of their arrival
6. The certificate must be available in printed form to submit to health authorities upon arrival and shall be in English only, handwritten certificates are not permitted
7. Customers in possession of tourist visas shall not be allowed to travel to Bangladesh till further notice
8. Customers who have been vaccinated by a WHO listed/approved vaccine (should be in receipt of both does of the vaccine and have completed 14 days from receipt of the 2^nd dose) are not exempted from pre-departure RT-PCR test. The same must be conducted within 72 hours of departure.
9. Customers from any European countries excluding UK and the following countries shall not be allowed to enter Bangladesh
10. Countries – Argentina, Bahrain, Brazil, Chile, Jordan, Kuwait, Lebanon, Peru, Qatar, South Africa, Turkey, Uruguay
11. Customers originating from any other countries shall have to undergo 14 days home quarantine if no COVID-19 symptoms are found upon arrival. However if any COVID-19 symptoms are found they shall have to mandatory undergo 14 days institutional quarantine at a government facility or a government approved hotel at the customers own cost
12. Customers coming from countries except those mentioned above and exit from the transit Airport, COVID-19 negative certificates shall become null and void. A fresh PCR based COVID-19 negative certificate shall be obtained with the PCR test done within 72 hours of the flight departure from that point. In addition, on arrival in Bangladesh, all such passengers shall have to complete mandatory 04 (four) days institutional quarantine at government facilities or government approved hotel at passenger’s own expenses. Sample will be collected for the COVID-19 PCR and the passenger will be released to complete the total 14 (fourteen) days home quarantine (including the institutional quarantine time) if the COVID-19 PCR test result is Negative

For customers from Dhaka to India

1. Eligibility to travel to India: Indian nationals; All Overseas Citizens of India (OCI) cardholders holding passports issued by Bangladesh, and Bangladeshi nationals/residents (including diplomats) and foreigners (including diplomats) holding valid visa issued by an Indian Mission in any category covered under Ministry of Home Affairs (MHA) guidelines dated 30.06.2020
2. To know the detailed Indian guidelines for arrivals into India, please see ‘Arrivals into India’ section
3. Customers departing from Dhaka are required to be in possession of valid negative RT-PCR certificate issued no more than 72 hours before departure from government approved laboratories. Please click here to view list of approved laboratories
4. As per extant government regulations, customers are permitted to travel to India from the United Kingdom only on a direct flight. Customers shall not be allowed to travel to India through a transit airport of another country. Hence, all customers travelling from the United Kingdom to India via any other/ third country from where IndiGo operates its flight to India, shall not be permitted to undertake travel on such IndiGo operated flight. All liabilities, penalties, costs, losses arising out of such refusal of carriage by IndiGo or proposed travel, shall be borne solely by the customer

For customers from India to Colombo

1. Customer Categories Allowed to Travel
   1. Nationals and Residents of Sri Lanka
   2. Indian Businessmen on a Business Visa
   3. Indian Healthcare professionals, health researchers, engineers and technicians for technical work at Sri Lanka health sector facilities, including laboratories and factories
   4. Indian engineering, managerial design or other specialists travelling to Sri Lanka on behalf of Indian business entities located in Sri Lanka
   5. Indian technical specialists and engineers travelling for installation, repair and maintenance of Indian-origin machinery and equipment facilities in Sri Lanka, on the invitation of a registered Sri Lankan business entity
   6. Indian tourists visiting Sri Lanka on leisure/pleasure purposes
2. Transit and transfer beyond Colombo shall not be permitted. All customers shall be required to comply with arrival regulations as mentioned below
3. Pre-Departure RT PCR requirements
   1. All customers travelling to Sri Lanka are required to be in possession of RT-PCR negative report as per below
      1. Sri Lankan Passport Holder (Resident or Tourist) must present either a negative certificate of a PCR test undertaken within 96 hours prior to departure to Sri Lanka OR a Rapid Antigen Test done within 48 hours prior to departure to Sri Lanka.
      2. Foreign Passport Holder (Resident or Tourist) must have a negative COVID-19 PCR test certificate obtained within 96 hours prior to departure to Sri Lanka
      3. Customers who have taken a COVID-19 vaccination must provide the original certificate of vaccination (or document of proof). The certificate will only be accepted if all recommended doses of a COVID19 Vaccination have been taken and 14 days have passed from the date of the last/final vaccination dose till the date of departure to Sri Lanka.(a) If the complete dose of the vaccine is not taken, or the Customer is departing to Sri Lanka with less than 14 days from the final vaccination dosage, the Customer is considered NOT Vaccinated
      4. Test certificates issued outside of Sri Lanka by an approved laboratory are accepted. The test certificate must be in English and must be printed
   2. On Arrival RT-PCR Testing
      1. All Customers aged 12 and above shall undergo a COVID19 PCR test within 24 hours of their arrival to Sri Lanka. Children below the age of 12 will undergo a COVID19 PCR Test only if an accompanying Customer (parent, sibling or family member) is tested as positive for COVID-19
   3. Quarantine Upon Arrival
      1. Fully Vaccinated Resident Sri Lankan Passport Holders, Resident Foreign Passport Holders and Tourists: Released from quarantine after a negative result from Day 01 PCR Test
      2. Unvaccinated Resident Sri Lankan Passport Holders and Resident Foreign Passport Holders: Customers will enter a 7-day hotel quarantine on arrival and undergo a second PCR test on Day 7. If tested negative, the Customers will be released from hotel quarantine to complete the remainder of the 14-day quarantine period at home. Unvaccinated Resident Sri Lankan Passport Holders staying at a Government-sponsored quarantine center are required to enter institutional quarantine for 10 days and undergo a second PCR test on day 10. If tested negative, the Customers will be released from quarantine to complete the remainder of the 14-day quarantine period at home
      3. Unvaccinated Tourists: Customers are allowed to other Safe & Secure Certified Level 1 Hotels in a bio-secure travel bubble and visit tourist sites after a negative result from the PCR Test on Day 01. Customers staying in Sri Lanka for more than (05) five days or less than (14) fourteen days, will have to undergo another PCR Test the day before departure. Customers staying in Sri Lanka for more than 14 days will undergo a PCR test on day 11, and if the result is negative, the tourist will be free from Quarantine restrictions
      4. All Customers will be transported by Government Authorities or the relevant Hotel Management from the Airport to the place of Quarantine. (Designated Quarantine Hotel/Government Quarantine Centre). Customers must adhere to the Health Guidelines in force and shall not use any public transportation. The list of designated “Safe & Secure Certified” quarantine hotels may be found at this clicking here
      5. If the Customer departs to Sri Lanka with less than 14 days from the final dose of the vaccine, and the 14-day period from the final dose of the vaccine is achieved while in Quarantine: - the Customer can be released from Quarantine after a negative PCR test result
      6. Further details on quarantine requirements and exemptions for different categories of Customers, including airline crew and diplomatic personnel may be found in the official document by clicking here
      7. Based on the above restrictions, the Customer will be required to spend a minimum of 1 day in quarantine and a maximum of 14 days in quarantine, depending on the status of their vaccination
   4. Health Declaration Forms
      1. All Customers must apply for a visa online using the Immigration ETA portal. ETA application requirements may vary in accordance with the origin of travel and nationality of the Customer
      2. All Customers should submit the completed Health Declaration Form to the staff of the Airport Health Office at Health Counters at the arriving airport
   5. Additional Requirements for Customers
      1. Citizens and dual citizens shall be allowed to enter the country subject to meeting entry requirements.
   6. (Resident) Sri Lankan Passport Holder subjected to Hotel quarantine (Sri Lankan Citizens/Dual Citizens travelling on Sri Lankan Passports/Seafarers) who have booked a Quarantine hotel do not require approval to enter Sri Lanka
   7. (Resident) Sri Lankan Passport Holder subjected to Government Sponsored quarantine (Sri Lankan Citizens/Dual Citizens/Seafarers) who have not booked a Quarantine Hotel and intend to stay in Government Sponsored Quarantine Centers shall require approval to enter Sri Lanka from the Ministry of Foreign Affairs via email at entry.permission@mfa.gov.lk
   8. (Tourist) Sri Lankan Passport Holders (Sri Lankan Citizens/Dual Citizens) who wish to enter Sri Lanka as tourists shall require approval to enter Sri Lanka from Sri Lanka Tourism authorities by clicking here
   9. (Resident) Foreign Passport Holder (Dual Citizen/Spouse of Sri Lanka Citizen who is a Foreigner/Unmarried Foreign Child of Sri Lankan Parent(s)/Foreign National with valid resident visa) not entering Sri Lanka as a Tourist, shall require approval to enter Sri Lanka from the Ministry of Foreign Affairs via email at entry.permission@mfa.gov.lk
   10. (Tourist) Foreign Passport Holders (Dual Citizen/Foreigner with valid resident visa) wishing to enter Sri Lanka as a Tourist, shall require approval to enter Sri Lanka from the Sri Lanka Tourism authorities by clicking here
   11. (Business) Foreign Passport Holders (Any foreign passport holder) wishing to enter Sri Lanka for business purposes (Projects/Meetings/Discussions etc.) by invitation of the Government of Sri Lanka or any Private Organization shall require approval to enter Sri Lanka from the Ministry of Foreign Affairs via email at entry.permission@mfa.gov.lk with specific details in a letter of invitation from the Sri Lanka host/counterpart.
   12. Transit via Sri Lanka is permitted if the connecting flight is within 10 hours of arrival. Restrictions imposed on transit passengers into China transiting CMB, for further details click here
   13. A vaccination for COVID-19 is not required for entry into the country.
   14. Customers who have received a complete dose of the vaccine at least 14 days before travel to Sri Lanka, may be exempted from testing and quarantine restrictions.
   15. An insurance policy with a minimum coverage of $50,000 USD is required. COVID-19 insurance coverage is mandatory for a minimum of 5 million Sri Lankan rupees (LKR) or the equivalent in USD.
   16. Customers arriving in Sri Lanka through the Tourism Travel Bio Bubble, are advised to check the health protocols set by the Sri Lankan government by clicking here
   17. Customers must apply for a visa online using the Immigration ETA portal
   18. Cruise ship passengers will not be allowed to disembark in the country, including for temporary shore visits. All incoming Customers must carry the paid receipt for two PCR tests, COVID-19 insurance coverage, pre-confirmed hotel booking, completed Health Declaration Form (HDF), and a negative PCR test certificate issued within 96 hours of the time of boarding

For customers from Colombo to India

1. Eligibility to travel to India: Indian nationals and Nationals of Bhutan and Nepal; All Overseas Citizens of India (OCI) cardholders and Person of Indian Origin Cardholders holding passport of any country, and Nationals/Residents of Sri Lanka (including diplomats) and foreigners (including diplomats) intending to visit India for any purpose (including their dependents on appropriate category of dependent visa) except those on Tourist Visa
2. To know the detailed Indian guidelines for arrivals into India, please see ‘Arrivals into India’ section
3. As per extant government regulations, customers are permitted to travel to India from the United Kingdom only on a direct flight. Customers shall not be allowed to travel to India through a transit airport of another country. Hence, all customers travelling from the United Kingdom to India via any other/ third country from where IndiGo operates its flight to India, shall not be permitted to undertake travel on such IndiGo operated flight. All liabilities, penalties, costs, losses arising out of such refusal of carriage by IndiGo or proposed travel, shall be borne solely by the customer

For customers from Foreign Airport to West Bengal

1. All customers including children and infants shall be mandatorily required to submit self health declaration form on Air Suvidha Portal
2. All customers including children and infants shall be mandatorily required to upload COVID-19 negative RT-PCR on Air Suvidha Portal. Test should have been taken within 72 hours of the departure
3. All customers including children and infants are required to submit online declaration with respect to authenticity of the report and to abide by the decision of the government authority to undergo home quarantine/self-health monitoring for 14 days or as warranted
4. Exemption from RT-PCR requirement shall be permitted only incase of death in the family and must be applied online at least 72 hours before departure on the Air Suvidha Portal
5. All customers shall be required present online SDF/RT-PCR exemption approval to the health authorities upon arrival
6. All customers including children and infants shall be required to be in possession of physical or digital copy of the acknowledgement of their self health declaration form submitted on the Air Suvidha Portal along with their RT-PCR report failing which they can be denied boarded at the origin station
7. All customers including children and infants originating or transiting through United Kingdom, Europe or Middle East shall adhere to below in addition to the above
   1. Undergo molecular test upon arrival at their own cost and proceed towards home quarantine/self health monitoring or take onward connecting flights to final destination within India
8. In addition to the above, all customers including children and infants originating from United Kingdom, South Africa or Brazil shall adhere to below as well
   1. In case the customer's journey ends at first port of entry into India, they need to undergo molecular test upon arrival at their own cost and proceed towards home quarantine/self health monitoring. They are not required to wait for test results.
   2. Incase of onward connection, customers shall have to wait for the RT-PCR test results. Onward journey shall be permitted only if the test result is negative

For customers from Foreign Airport to Karnataka

1. All customers including children and infants shall be mandatorily required to submit self health declaration form on Air Suvidha Portal
2. All customers including children and infants shall be mandatorily required to upload COVID-19 negative RT-PCR on Air Suvidha Portal. Test should have been taken within 72 hours of the departure
3. All customers including children and infants are required to submit online declaration with respect to authenticity of the report and to abide by the decision of the government authority to undergo home quarantine/self-health monitoring for 14 days or as warranted
4. Exemption from RT-PCR requirement shall be permitted only incase of death in the family and must be applied online at least 72 hours before departure on the Air Suvidha Portal
5. All customers shall be required present online SDF/RT-PCR exemption approval to the health authorities upon arrival
6. All customers including children and infants shall be required to be in possession of physical or digital copy of the acknowledgement of their self health declaration form submitted on the Air Suvidha Portal along with their RT-PCR report failing which they can be denied boarded at the origin station
7. All customers including children and infants originating or transiting through United Kingdom, Europe or Middle East shall adhere to below in addition to the above
   1. Undergo molecular test upon arrival at their own cost and proceed towards home quarantine/self health monitoring or take onward connecting flights to final destination within India
8. In addition to the above, all customers including children and infants originating from United Kingdom, South Africa or Brazil shall adhere to below as well
   1. In case the customer's journey ends at first port of entry into India, they need to undergo molecular test upon arrival at their own cost and proceed towards home quarantine/self health monitoring. They are not required to wait for test results.
   2. Incase of onward connection, customers shall have to wait for the RT-PCR test results. Onward journey shall be permitted only if the test result is negative

For Customers from Foreign Airport to Telangana

1. All customers including children and infants shall be mandatorily required to submit self health declaration form on Air Suvidha Portal
2. All customers including children and infants shall be mandatorily required to upload COVID-19 negative RT-PCR on Air Suvidha Portal. Test should have been taken within 72 hours of the departure
3. All customers including children and infants are required to submit online declaration with respect to authenticity of the report and to abide by the decision of the government authority to undergo home quarantine/self-health monitoring for 14 days or as warranted
4. Exemption from RT-PCR requirement shall be permitted only incase of death in the family and must be applied online at least 72 hours before departure on the Air Suvidha Portal
5. All customers shall be required present online SDF/RT-PCR exemption approval to the health authorities upon arrival
6. All customers shall be required to be in possession of four physical copies of the acknowledgement of their self health declaration form submitted on the Air Suvidha Portal along with their RT-PCR report failing which they can be denied boarded at the origin station
7. All customers must mandatorily fill up below forms and submit upon arrival to the authorities if not in possession of four physical copies of the acknowledgement of their self health declaration form submitted on the Air Suvidha Portal
   1. Four copies of Indian APHO form to be filled and submitted to officials on arrival
8. All customers including children and infants originating or transiting through United Kingdom, Europe or Middle East shall adhere to below in addition to the above
   1. Undergo molecular test upon arrival at their own cost and proceed towards home quarantine/self health monitoring or take onward connecting flights to final destination within India
9. In addition to the above, all customers including children and infants originating from United Kingdom, South Africa or Brazil shall adhere to below as well
   1. In case the customer's journey ends at first port of entry into India, they need to undergo molecular test upon arrival at their own cost and proceed towards home quarantine/self health monitoring. They are not required to wait for test results.
   2. Incase of onward connection, customers shall have to wait for the RT-PCR test results. Onward journey shall be permitted only if the test result is negative

For customers from Foreign Airport to Tamil Nadu

1. All customers are mandatorily required to obtain ePass through https://tnepass.tnega.org/#/user/pass
2. All customers including children and infants shall be mandatorily required to submit self health declaration form on Air Suvidha Portal
3. All customers including children and infants shall be mandatorily required to upload COVID-19 negative RT-PCR on Air Suvidha Portal. Test should have been taken within 72 hours of the departure
4. All customers including children and infants are required to submit online declaration with respect to authenticity of the report and to abide by the decision of the government authority to undergo home quarantine/self-health monitoring for 14 days or as warranted
5. Exemption from RT-PCR requirement shall be permitted only incase of death in the family and must be applied online at least 72 hours before departure on the Air Suvidha Portal
6. All customers shall be required present online SDF/RT-PCR exemption approval to the health authorities upon arrival
7. All customers including children and infants shall be required to be in possession of physical or digital copy of the acknowledgement of their self health declaration form submitted on the Air Suvidha Portal along with their RT-PCR report failing which they can be denied boarded at the origin station
8. All customers including children and infants originating or transiting through United Kingdom, Europe or Middle East shall adhere to below in addition to the above
   1. Undergo molecular test upon arrival at their own cost and proceed towards home quarantine/self health monitoring or take onward connecting flights to final destination within India
9. In addition to the above, all customers including children and infants originating from United Kingdom, South Africa or Brazil shall adhere to below as well
   1. In case the customer's journey ends at first port of entry into India, they need to undergo molecular test upon arrival at their own cost and proceed towards home quarantine/self health monitoring. They are not required to wait for test results.
   2. Incase of onward connection, customers shall have to wait for the RT-PCR test results. Onward journey shall be permitted only if the test result is negative

For customers from Foreign Airport to Maharashtra

1. All customers including children and infants shall be mandatorily required to submit self health declaration form on Air Suvidha Portal
2. All customers including children and infants shall be mandatorily required to upload COVID-19 negative RT-PCR on Air Suvidha Portal. Test should have been taken within 72 hours of the departure
3. All customers including children and infants are required to submit online declaration with respect to authenticity of the report and to abide by the decision of the government authority to undergo home quarantine/self-health monitoring for 14 days or as warranted
4. Exemption from RT-PCR requirement shall be permitted only incase of death in the family and must be applied online at least 72 hours before departure on the Air Suvidha Portal
5. All customers shall be required present online SDF/RT-PCR exemption approval to the health authorities upon arrival
6. All customers including children and infants shall be required to be in possession of physical or digital copy of the acknowledgement of their self health declaration form submitted on the Air Suvidha Portal along with their RT-PCR report failing which they can be denied boarded at the origin station
7. All customers including children and infants originating or transiting through United Kingdom, Europe or Middle East shall adhere to below in addition to the above
   1. Undergo molecular test upon arrival at their own cost and proceed towards home quarantine/self health monitoring or take onward connecting flights to final destination within India
8. In addition to the above, all customers including children and infants originating from United Kingdom, South Africa or Brazil shall adhere to below as well
   1. In case the customer's journey ends at first port of entry into India, they need to undergo molecular test upon arrival at their own cost and proceed towards home quarantine/self health monitoring. They are not required to wait for test results.
   2. Incase of onward connection, customers shall have to wait for the RT-PCR test results. Onward journey shall be permitted only if the test result is negative
9. Customers arriving into the city of Mumbai from UK, European and Middle East Countries shall have to undergo mandatory institutional quarantine at their own cost. Such customers shall not undergo a RT-PCR test upon arrival however they will have to undergo the test during the 5^th to 7^th day of their quarantine at their own cost. If found negative customers shall be allowed to proceed to 7 days mandatory home quarantine.
   1. Customers arriving into Mumbai taking onwards flights to states/cities outside the state of Maharashtra shall not be quarantined in Mumbai provided they are in possession of a COVID-negative certificate (RT-PCR) issued within 72 hrs of the departure and will have to undergo a RT-PCR test upn arrival into Mumbai and await 6 hrs for the result to proceed further to their final destination
   2. Customers arriving into Mumbai and taking onwards flights to cities within the state of Maharashtra shall be mandatorily quarantined in Mumbai
10. Following customers are exempted from institutional quarantine upon arrival into Mumbai
    1. Customers above the age of 65
    2. Women in advanced stages of pregnancy
    3. Parent (and the child) accompanied by a child that is less than 5 years of age
    4. Customers requiring medical attention for serious ailments such as cancer, cerebral palsy, physical disability. Such customers have to produce supporting medical documents
    5. Extreme case of family distress i.e., father/mother/son/daughter in critical condition, severe accident in family, death of an immediate family member. Such customers have to produce supporting documents
    6. Customers who have been administered both the doses of COVID-19 vaccine. Such customers have to produce the certificates corresponding to both the doses and a self declaration in the prescribed format
    7. Medical professionals travelling for surgery/attending critical patients on producing proof from hospital where medical services are to be provided

Note: The above mentioned categories of customers shall be considered for exemption from institutional quarantine on producing the supporting documents required. They shall however have to strictly follow the regulations laid out and shall be liable for appropriate action for breach of the same