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With this, IndiGo forays into long-range, narrow-body operations and also becomes the only Indian carrier to offer direct flights between India and Greece. This comes at a time when the India-Europe aviation market is growing, driven by both business and leisure demand. Greece, with its growing role as a tourism and trade hub, offers a strong complement to India's expanding outbound market.
Additionally, IndiGo has directly connected Indira Gandhi International Airport, New Delhi with London Heathrow, Guangzhou, and Hanoi, expanding its international operations from the airport.
Delhi
London
Guangzhou
Hanoi
Riyadh
Medina
Singapore
IndiGo is amongst the first airlines to partner with Digi
Yatra, an industry-led digital initiative, enabling a
smooth, contactless boarding journey for its customers. The
feature allows IndiGo app users to share their boarding pass
with the Digi Yatra app, eliminating the need to manually
scan the QR code on their physical boarding passes or upload
them digitally.
In early December 2025, IndiGo faced multiple unforeseen operational challenges including minor technology glitches, schedule changes linked to the winter season, adverse weather conditions, increased congestion in the aviation system and the implementation of updated crew rostering rules (Flight Duty Time Limitations), cumulatively causing severe disruption in early December 2025, in a way that was not feasible to be anticipated. The airline sincerely apologized to all customers impacted by these events and for the inconvenience caused. The airline recalibrated and temporarily scaled down its schedule in a measured manner, enabling a steady and responsible stabilisation of operations. In just a few days' time, IndiGo operations demonstrated consistent improvement - all 138 destinations connected, on-time performance returned to IndiGo standards, and capacity progressively rebuilt to over 2,200 daily flights.
Through all this, customer care remained central to all decisions. IndiGo diligently engaged with customers to address their concerns and queries. Apart from the compensation mandated under the existing Government of India guidelines, IndiGo has also announced additional, voluntary compensation for severely impacted passengers in the form of travel vouchers. With operations fully restored, IndiGo has engaged an independent external aviation expert for a comprehensive Root Cause Analysis. IndiGo is steadfastly committed to serving its valued customers and is grateful for the continued confidence placed in it by customers and stakeholders.
For more details and other news, visit www.goindigo.in
Buddhist Circuit Tourism is a captivating travel
experience that traces the historic routes connected to
the life and teachings of Lord Buddha. Starting from
Lumbini in Nepal, a UNESCO World Heritage Site, where
Buddha was born, the journey unfolds across the landscapes
of India, linking some of Asia's most significant cultural
and historical destinations.
The spiritual trail leads to destinations like Bodh Gaya,
where Buddha attained enlightenment and Sarnath, where his
first sermon was delivered. Along the way, travellers come
across centuries-old monuments, sacred architecture, and
living traditions that reveal how Buddhism shaped art,
culture, and civilisation across regions.
Beyond pilgrimage, the Buddhist Circuit is a journey
through time, inviting one to walk ancient paths and
explore heritage sites that echo the stories carried
across generations. Here are some of the most important
Buddhist travel destinations in India to begin your
journey along the footsteps of the Buddha.
If you are embarking on a Buddhist pilgrimage in India,
make Bodh Gaya your first stop. Known as the holiest of
holy places for Buddhists, this is where Buddha attained
enlightenment under the hallowed Bodhi Tree. The Bodhi
Tree is the most important attraction in the temple
complex, with other must-visit spots including Animesh
Lochan Chaitya, Sujata Garh, The Seven Weeks
(Saptasthana) Sites, and the Mahabodhi Temple complex,
uncovering the spiritual, architectural, and cultural
layers of this UNESCO World Heritage site.
The
best time to visit Bodh Gaya is between October and
March, with the nearest airport in Gaya.
Sarnath near Varanasi is another important Buddhist site
where the Buddha gave his first sermon, five weeks after
his enlightenment. Among the interesting sites in
Sarnath is the Deer Park, the Chaukhandi Stupa, the spot
where Buddha first met his five disciples, and the
Mulgandhakuti Vihara, where the Buddha meditated
whenever he visited Sarnath, during the monsoons. The
Sound and Light Show depicting his life is also not to
be missed when in Sarnath.
It is approximately 25
km away from Lal Bahadur Shastri Airport in Varanasi,
another holy city that has a lot to offer with its
myriad temples and food options.
Best known for its spectacular stupa and as a UNESCO
World Heritage Site, Sanchi in Madhya Pradesh is the
perfect example of early Buddhist architecture. Here,
travellers can witness the four magnificent Toranas
(Gateways) of the stupa that are intricately carved with
stories of the Buddha's life, through a series of
symbols: the lotus representing his birth, the tree, his
enlightenment, the wheel, his sermon, and the stupa, his
nirvana.
Sanchi is around 50 km away from Raja
Bhog Airport in Bhopal.
Kushinagar is the sacred place where Buddha attained
Mahaparinirvana, his final passing and salvation from
the cycle of rebirth. When at Kushinagar, visit the most
important monument, the Mahaparinirvana Temple, which
has a stunning, 6-metre-long image of the Buddha, in a
reclining posture. Also visit the Ramabhar Stupa, where
Buddha was cremated.
The pilgrimage site is about
50 km away from Gorakhpur airport.
About InterGlobe Air Transport
InterGlobe Air Transport is a leading airline and travel management company representing some of the world's largest airlines and travel brands. Since 1989, the company has been constantly pushing boundaries, providing unmatched expertise, and adapting to the evolving travel landscape.
InterGlobe Air Transport's success lies in its unwavering commitment to its partners and customers, fostered through long-lasting relationships built on trust, transparency, and exceptional service. With clientele coverage across six continents, the company provides a comprehensive suite of services including Passenger & Cargo Sales, Airline Crew Provisioning, Sales & Marketing, Contact Center Support, Destination Promotion, MIS & Data Analytics, and Regulatory Support.
Headquartered in India, the company also has an extensive foothold in key International Markets like Qatar, the UAE, the UK, and South Africa. In the United Kingdom, InterGlobe Air Transport represents IndiGo and supports sales, distribution, trade engagement, market development, and customer services, ensuring strong visibility and sustained commercial performance.
InterGlobe Air Transport is a part of InterGlobe Enterprises, a large Indian conglomerate with ventures in aviation, hospitality, logistics, technology, airline management, pilot training, and education.
Q1. What is the best part about being associated with your organization?
InterGlobe Air Transport seamlessly combines global aviation expertise with strong local market execution, and the most rewarding aspect of being associated with the company is the opportunity to represent esteemed global partners, such as IndiGo.
InterGlobe Air Transport unites the strength, credibility, and expertise of the InterGlobe Group with a profound understanding of local territories. This allows the company to operate as a true extension of its partners, aligning local commercial priorities with their long-term strategic objectives.
The company's core guiding principles are defined by agile and responsive decision-making, enabling the effective management of market opportunities and challenges, combined with a data-driven, performance-focused approach that prioritizes sustainable revenue growth for its partners.
Q2. What about IndiGo resonates most with travelers and trade partners in your region?
In the UK market, IndiGo's proposition resonates strongly with both travellers and trade partners due to its focus on reliability, value, and network strength. UK travellers increasingly recognize IndiGo for its competitive and transparent pricing, strong operational performance, modern fleet, and efficient customer experience. The airline represents a dependable gateway into India and beyond, with excellent onward connectivity.
For travel partners, IndiGo is valued for its consistent policies, reliable inventory availability, and long- term commitment to the market. The scale, financial strength, and disciplined growth strategy of the airline provide significant confidence to partners across all key segments.
Q3. Which are the leading “India by IndiGo” destinations for your market?
From both London and Manchester, the strongest demand for IndiGo services are for key Indian gateways such as Delhi and Mumbai, as well as Amritsar, Ahmedabad, and Kochi. While Delhi and Mumbai remain the primary gateways due to their scale and seamless onward connectivity, the latter cities have emerged as prominent destinations driven by significant community ties.
The demand for all these destinations is driven by a combination of strong VFR flows, growing corporate and leisure segments, and their importance as economic and regional hubs.
In addition, an enhanced focus on India-to-international connectivity is gaining strong traction. Markets such as Thailand, Nepal, and Sri Lanka are becoming increasingly popular for the UK travellers using India as a convenient and well-connected transit point.
About HG Aviation
Established in 2004, HG Aviation is a leading aviation and travel service provider in Vietnam. For over two decades, we have served as a General Sales Agent (GSA) for world-class airlines, including IndiGo. With extensive experience and professionalism, HG Aviation has solidified its role as a "strategic bridge," helping international airlines penetrate the market, build brand equity, and execute efficient business operations in Vietnam. We focus deeply on developing B2B channels, optimizing distribution, and standardizing agent support to maximize commercial reach for our partners. Moving beyond the traditional role of a ticket distributor, HG Aviation proudly positions itself as a dedicated "Connecting Ambassador" between Vietnam and India.
Q1. Can you share some recent milestones or achievements of 2025?
In 2025, HG Aviation achieved strategic milestones as the GSA for IndiGo, positioning the carrier as a premier choice for travelers between Vietnam and India. In May 2025, we hosted our annual event to express gratitude to our partners and announce new strategic directions for IndiGo. We successfully positioned IndiGo as the No. 1 airline for Buddhist pilgrimage routes from Vietnam to India's sacred sites via strategic hubs like Kolkata and New Delhi. At this event, we reaffirmed the strength of our B2B network, serving over 1,000 travel agents and making IndiGo the preferred choice for spiritual and pilgrimage tourism.
A landmark achievement in late 2025 was the inauguration of the direct Hanoi - New Delhi route on December 20, with a frequency of 7 flights per week. This increased IndiGo's total frequency between the two countries to over 30 flights per week. This direct connection between the two capitals has significantly reduced travel time to just 4 hours. Alongside passenger services, HG Aviation has also played a pivotal role in cargo development, optimizing belly-hold capacity and fueling the commercial trade flow between Vietnam and India.
Q2. What strategies have helped you strengthen IndiGo's presence in Vietnam?
Recognizing the immense potential rooted in the strong foundation of Vietnam-India relations, HG Aviation is proud to have been the strategic partner accompanying IndiGo in the Vietnam market since its very first days. Official diplomatic ties between Vietnam and India were established in 1972 and have since been elevated to the highest level—a Comprehensive Strategic Partnership. Nevertheless, bilateral trade and tourism still hold vast untapped potential; by 2025, although trade turnover exceeded the $15 billion threshold, it remains modest relative to India's market of 1.4 billion people and the dynamism of the Vietnamese economy.
On this foundation, HG Aviation has identified a core strategy of expanding connectivity and reducing travel barriers. We leverage IndiGo's direct flights and extensive domestic network to increase destination options while partnering with them in market communications and customer experience enhancement. With the digital transformation of visa procedures and the increasing density of flight connections, two-way tourism is flourishing.
Seizing this opportunity, in 2019, IndiGo made history by becoming the first Indian airline to launch direct flights connecting the two nations. At HG Aviation, we believe our role transcends mere transportation logistics; it is a mission to build and position the IndiGo brand sustainably in the hearts and minds of customers.
Operationally, HG Aviation focuses on:
Q3. Which are the top 'India by IndiGo' destinations for your market?
Beyond traditional direct routes, HG Aviation is actively connecting Vietnamese passengers to IndiGo's vast global network. We are opening paths not only to economic centers like Mumbai and Bengaluru but also to promising international destinations such as Baku (Azerbaijan), Tbilisi (Georgia), and the Middle East. This "Beyond India" initiative is a high-potential direction for 2026, diversifying products for both leisure and business travelers.
Currently, several Indian destinations have become household names for Vietnamese travelers thanks to IndiGo:
By optimizing IndiGo's flight network, HG Aviation remains a steadfast "extended arm", helping to realize the untapped potential of Vietnam-India relations. We ensure that every flight is more than just geographical movement—it is a bridge that tightens friendships and connects opportunities for a new era of development.
In collaboration with GSA partner, Muscat International Services LLC, IndiGo hosted the 2025 Travel Partners Meet in Muscat. The event brought together over 170 guests from the travel trade community to celebrate strong partnerships, recognize exceptional performance, and share strategic updates on IndiGo's international expansion, codeshare alliances, and premium offerings.
To learn more about IndiGo and its products and services, you may write to intl.sales@goindigo.in
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