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Our systems will be undergoing an upgrade to provide improved customer experience from 2000hrs IST on 17 November 2018 to 0230hrs IST on 18 November 2018. No PNR bookings/ modifications can be done during this period on our website, mobile app, airports or through call centre. However, we will ensure uninterrupted flight operations at all our airports.
Below services will be unavailable during the upgrade window, hence we encourage you to make necessary amends to your bookings accordingly for a hassle-free experience:
Please note: For the passengers scheduled to travel during the period, we recommend you to make changes including cancellations, selection of snack and seat, web check-in and print your boarding pass before the down-time of the system commences.
We regret any inconvenience this may cause.
Avoid long queues at the airport and travel hassle-free with Web Check-in. Passengers flying domestic sectors can Web Check-in at any time up to 48 ho...Read more
Customers carrying more than the allowed baggage limit will be charged the following excess baggage fees at the time of check-in:...Read more
Visit the View/Change bookings option on the homepage of our website which has a list of features that allow you to retrieve and re-print your itinera...Read more
Kiosk Check-in is a convenient way for passengers to check-in using IndiGo kiosks located at the airport. Passengers can select their preferred seat a...Read more
Currently, the tickets are non-transferable, hence, name changes on a confirmed reservation are not permissible. You will need to cancel your ticket a...Read more
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Citizens of Nepal and Maldives are eligible for tax exemption/reduction, as per applicable laws, on the airfare. In order to avail such tax exemption/reduction, passengers must declare their correct nationality at the time of booking. In case citizens of Nepal or Maldives intend to travel with any foreign nationals, such citizen (passenger) are requested to kindly book tickets for accompanying foreign national (passengers) in a separate PNR/ticket. Once selected, the nationality cannot be changed at any point during the booking process.