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You can change or cancel your booking, add services like snacks, baggage or seat and print your itinerary.

In case we have cancelled/rescheduled your flight. Click here

Enter booking details to View GST Invoice for bookings.

or

Enter booking details to review, update contact details.

Now web check-in any time up to 1 hour before the scheduled departure of your domestic flight. Certain seats may be charged.

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IndiGo is now live on Travelport

We are glad to announce that you can now access our content as a travel partner on Travelport platforms. In order to access our content on Travelport you are required to provision the credentials in your PCC as mentioned below

Please provision your login IndiGo credentials in your Travelport PCC to book IndiGo flights on Travelport platforms, you are required to be provisioning the following

ACC-(login id for Agency/Corporate)

UID-(payment Organization ID)

UID PASSWORD-(password for your login ID)

For any assistance and clarification regarding your access of our content on Travelport please get in touch with the Travelport helpdesk or your Travelport account managers alternatively get in touch with your IndiGo account manager

If you are a travel partner based outside India then click here to get in touch with our GSA’S who will be happy to help you with any query you have.

 

Payments

IndiGo accepts payments through pre-paid accounts or cards*. In order to facilitate a seamless payment through card you may please take a note of the below process:

*Master/Visa cards are accepted; Diners card are accepted for all INR Transactions, American express will be available soon.

  • All card payments will be subject to verification
  • Verification process may include one or more of the following steps from IndiGo:
    • A call to the travel partner/passenger to verify the details
    • Verification email which will let the travel partner/ passenger know whether he/she is required to carry the original card or a copy of the card signed by the cardholder.
    • Physical verification of card at the airport at the time of flight check-in

 

Above process will be mandatory for all customer cards however in case of a travel partner card same can be pre-verified by sharing the attached form with IndiGo and all subsequent transactions on such cards may be exempted from further verification.

If you wish to maintain a pre-paid account with us for a seamless transaction with Indigo, please get in touch with your IndiGo account manager or click here to contact our GSAs and we will help you with the process.

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