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We are glad to announce that you can now access our content as a travel partner on Travelport platforms. In order to access our content on
Please provision your login IndiGo credentials in your Travelport PCC to book IndiGo flights on Travelport platforms, you are required to be
ACC-(login id for Agency/Corporate)
UID-(payment Organization ID)
UID PASSWORD-(password for your login ID)
For any assistance and clarification regarding your access of our content on Travelport please get in touch with the Travelport helpdesk or your Travelport account managers alternatively get in touch with your IndiGo account manager
If you are a travel partner based outside India then click here to get in touch with our GSA’S who will be happy to help you with any query you have.
Payments
IndiGo accepts payments through pre-paid accounts or cards*. In order to facilitate a seamless payment through card you may please take a note of the below process:
*Master/Visa cards are accepted; Diners card are accepted for all INR Transactions, American
Above process will be mandatory for all customer cards however in case of a travel partner card same can be pre-verified by sharing the attached form with IndiGo and all subsequent transactions on such cards may be exempted from further verification.
If you wish to maintain a pre-paid account with us for a seamless transaction with Indigo, please get in touch with your IndiGo account manager or click here to contact our GSAs and we will help you with the process.
Avoid long queues at the airport and travel hassle-free with Web Check-in. Passengers flying domestic sectors can Web Check-in at any time up to 48 ho...Read more
Customers carrying more than the allowed baggage limit will be charged the following excess baggage fees at the time of check-in:...Read more
Visit the View/Change bookings option on the homepage of our website which has a list of features that allow you to retrieve and re-print your itinera...Read more
Kiosk Check-in is a convenient way for passengers to check-in using IndiGo kiosks located at the airport. Passengers can select their preferred seat a...Read more
Currently, the tickets are non-transferable, hence, name changes on a confirmed reservation are not permissible. You will need to cancel your ticket a...Read more
• On domestic flights you can cancel/ refund till 2 hours prior to flight departure • On international flights you can cancel/ refund till 4 hours pri...Read more
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Citizens of Nepal and Maldives are eligible for tax exemption/reduction, as per applicable laws, on the airfare. In order to avail such tax exemption/reduction, passengers must declare their correct nationality at the time of booking. In case citizens of Nepal or Maldives intend to travel with any foreign nationals, such citizen (passenger) are requested to kindly book tickets for accompanying foreign national (passengers) in a separate PNR/ticket. Once selected, the nationality cannot be changed at any point during the booking process.