Without prejudice to applicable security rules, passengers are not permitted to carry the following articles on board the aircraft and the following list is not intended to be all inclusive. IndiGo reserves the right to refuse carriage of Baggage with certain restricted items or dangerous goods which may not be mentioned below and considered as unacceptable/ restricted items or dangerous goods as per its own discretion or as notified by applicable regulatory authority:
For more details on permissible/ prohibited goods, refer to the FAQ section of the website or write to us at firstname.lastname@example.org.
Subject to any exclusions and other restrictions provided below, each Customer is permitted to carry only 1 (one) Hand Baggage weighing a maximum of 7 (seven) kg and not exceeding the following dimensions:length -55cm + width- 35cm + height- 25cm
Subject to the prevalent applicable local laws and regulations and screening and security checks, Customers may carry liquids in their Hand Baggage in a container with a maximum volume of 100 (one hundred) ml which can be fitted comfortably into a transparent, re-sealable plastic bag with a maximum capacity of 1 (one) litre.If any Customer wishes to carry an oversized item on-board which is not compliant with the permissible limits set forth above, but will fit safely in a seat, IndiGo may allow such Customer, at its discretion, to purchase an additional seat on a flight, subject to availability of seats and payment of applicable Tariff. This facility is not available as part of online Booking and Customer should reach out to the call centre to arrange for such booking. IndiGo reserves the right to refuse, carrying any Hand Baggage, due to excessive size or otherwise, if IndiGo deems such carriage to be a risk to safety.
Subject to the conditions specified below, IndiGo may permit carriage of firearms and/ or ammunition, without charging any fee, in the following cases:
The sportsperson is required to make declarations in writing in relation to the carriage of firearms or ammunition, and producing the following documents at the security check point of Checked-in Baggage for inspection by the screener of IndiGo:
Carriage of fire arms shall be permitted for other Customers by IndiGo, subject to the provision by such Customer of the copies of all the relevant clearances and permissions as required by Regulatory Authorities under applicable laws, to the satisfaction of IndiGo.
A firearm or ammunition is not permitted to be carried on person or in the Hand Baggage and should be carried only as Checked-in Baggage. However, firearm or ammunition can be carried as Checked-in Baggage after providing a written declaration to IndiGo in the form provided by IndiGo, provided that such firearm is unloaded and securely packaged separately from the ammunition and is carried in accordance with the provisions of the Aircraft Rules, 1937, Aircraft (Carriage of Dangerous Goods) Rules, 2003 and the ICAO Technical Instructions. Any Customer, found carrying firearm or ammunition in contravention to the above, would be in violation of applicable law. In such a case, IndiGo will file a criminal complaint against the Customer with appropriate authority and such Customer shall be off-loaded.
Standard excess Baggage charges shall apply if the free Baggage allowance is exceeded due to carriage of such weapons or ammunition.
Subject to a Customer obtaining the prior approval of IndiGo by calling IndiGo call centre at (0) 9910383838 or 01246173838 at least 24 (twenty-four) hours before the departure time of the flight and security clearance at an airport, IndiGo may allow the Customer to carry a maximum of 2 (two):
IndiGo recommends that Customers should carry portable electronic devices as Hand Baggage. If a Customer carries such devices in Checked-in Baggage, the devices should be turned off and packed securely to avoid any damages.
Urns with ashes are allowed in Hand Baggage. Carriage of human remains is permitted on all aircraft except ATRs and shall be subject to IndiGo’s discretion where such carriage may cause any disruption or inconvenience to flight operations. The process for carrying human remains on an aircraft other than ATRs is as follows:
Mortal remains/human remains/cremated remains will be transported as air cargo and the following documents will need to be submitted:
Mortal remains/ human remains are to be collected through the cargo terminal by the person whose name is mentioned on the document.
Any live human organs are accepted on board IndiGo flights and must be transported in accordance with AVSEC Circular No. 1/2017 dated January 06, 2017 and other applicable laws. Such live organs must not contain any infectious substances.
A container with live human organs is required to be carried as Hand-Baggage, irrespective of the size and weight of the container. During taxi, take-off and landing, such container is required to be stowed and secured under a seat or in the overhead bin.