National, June 18, 2013: IndiGo, India's largest and fastest growing airline, has once again bagged the Best Low Cost Airline in Central Asia and India at the SKYTRAX World Airline Awards at the Paris Air Show 2013. This is the fourth year in a row that IndiGo has been recognized at these Awards. Mr. Aditya Ghosh, President, IndiGo, received the award from Mr. Edward Plaisted, Chairman, Skytrax. This award is a testimony to IndiGo's continued success and the consistent strategy that has defined its unmatched performance, year on year. The World Airline Awards are one of the most prestigious accolades in the world airline industry and are a global benchmark of airline excellence. Travelers from over 160 countries take part each year in the worlds largest airline passenger satisfaction survey, across 41 key performance indicators of airline front-line product and service, to decide the award winners. Ecstatic on winning the award, Mr. Aditya Ghosh, President, IndiGo, said "We are humbled by this recognition as it is a testimony of the trust and faith of the flyers who have supported us since the time we started flying in 2006. I have one of the best jobs in the world that I get to come and work each day with a phenomenal team at IndiGo. This Award is dedicated to thousands of men and women at IndiGo who push their limits every day, who ensure that we continue to offer our flyers courteous and hassle-free service, low fares coupled with the best on-time performance in the country consistently!." About the awards The World Airline Awards are one of the most prestigious accolades in the world airline industry and are a global benchmark of airline excellence. The World Airline Survey is conducted by Skytrax, the UK based aviation research organisation. Travelers from over 160 countries take part each year in the worlds largest airline passenger satisfaction survey to decide the award winners. Operating since 1999, the survey is held in high esteem for its clarity of process, and the rigorous rules of independence. The World Airline Awards are also known as "the Passenger's Choice Awards", delivering independence and integrity to Quality Recognition across the world air travel industry The survey operated online between July 2012 and May 2013, during which time over 18 million customer surveys were completed, across a range of survey topics - for Airline of the Year, together with different regional and category Best Airline Awards, across 14 different Survey Form entry options. The Survey covers full-service and low-cost airlines. The Awards are a primary benchmarking tool for Passenger Satisfaction levels of airlines throughout the world, delivering a unique survey format based on analysis of business and leisure travelers, across all cabin travel types (First Class, Business Class, Premium Economy Class and Economy class passengers). More than 100 different nationalities participated in the customer satisfaction survey, which covered over 200 airlines, from the largest international airlines to smaller domestic carriers. Air travelers completed an online survey questionnaire about their experience with airlines on the ground and on-board, during a 10-month period. The survey measured passenger satisfaction across 41 key performance indicators of airline front-line product and service - including check-in, boarding, on-board seat comfort, cabin cleanliness, food, beverages, inflight entertainment and staff service. The Survey covered over 200 airlines, from the largest international airlines to smaller domestic carriers. Operating since 1999, the World Airline Survey is held in high esteem for its clarity of survey process and rigorously applied rules of complete independence, making it the most respected global airline passenger study. In the 2013 Award results, over 210 airlines and 395 airports across the globe were voted for by air travellers, underlining the established reputation as the world's largest passenger studies. The World Airline Awards are recognised around the world, and renowned as the only global, Independent passenger survey of airline standards.
National, 04 June, 2013: Reinforcing its commitment to the Middle-East, IndiGo, India's largest and fastest growing airline has announced the introduction of new flights connecting Mumbai with Muscat. Effective June 16, 2013, the airline will launch 3 new weekly non-stop flights on these routes. IndiGo will be offering introductory all inclusive return fare of INR 9998 (OMR 66.95) on the new daily flight between Mumbai and Muscat. The introduction of the new daily service will further strengthen IndiGo's presence in the Gulf, where it has emerged as one of the leading carriers on this sector, catering to the large number of Indians in the Gulf. The new service from the city will complement the airline's existing daily Gulf operations to Muscat and Dubai from several cities in India. IndiGo presently operates 17 daily flights between India and the Gulf. Both corporate and leisure travellers will now have the opportunity to experience the matchless on-time performance that IndiGo is synonymous with in the Indian skies. IndiGo is positioned as the fastest growing airline in India, with 66 brand new Airbus A320s - 6E operates 422 daily flights, connecting 33 destinations. Elaborating on the new flights, Mr. Aditya Ghosh, President, IndiGo, said, "There are strong trade and tourism ties between Mumbai and Oman and travelers have requirements of low fares by an Indian airline. We are absolutely delighted to announce the new daily and direct flight between India and Oman, and specifically, between Mumbai and Muscat. It is an indication of the strong demand on this sector. IndiGo has established itself as a prestigious brand on account of the warmth of its service and quality of its in-flight product and we are confident that this daily service would also prove equally popular with our flyers. Expanding operations on these routes are in line with our growth strategy outlined for Oman. With rising business and tourism stemming from the region, IndiGo is determined to provide the best travel experience to all those who wish to fly to Oman from India and our seven weekly flights between the two countries reinforces our commitment." Mr. Ghosh further added, "It is our constant endeavour to provide more flexibility of choice for our customers as IndiGo continues to offer them on time, hassle free and always affordable flying experience. We hope to provide the much needed avenue for countless travellers to explore wider horizons and at the same time open up the doors to more and more overseas travellers to experience Oman." To ensure a hassle-free and comfortable journey for its fliers, IndiGo serves a wide range of food and beverage items and also offers an attractive collection of desirable in-flight merchandise for sale at compelling prices. It also gives its passengers the freedom to pre-assign seats and choose seats with extra legroom and avoid check-in lines with the use of Q-busters. Additionally, IndiGo today is the only Indian airline with a 'boarding ramp'.
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