About Us
IndiGo is India’s largest and most preferred passenger airline and amongst the fastest-growing airlines in the world.
We have a simple philosophy: offer fares that are affordable, flights that are on time, and provide a courteous and hassle-free travel experience across our unparalleled network. We demonstrate that low cost does not mean low quality. With our fleet of 400+ aircraft, we operate over 2,200 daily flights, connecting 140 destinations (of which 40+ are international), welcoming over 123 million customers on board last year. We have an industry-leading on-time performance and one of the highest customer NPS in the Indian market. At IndiGo, we will continue to extend our scope, by spreading our wings internationally, from a domestic carrier to a global aviation leader.
Our people and our values
We understand that a highly engaged and motivated workforce leads to higher levels of customer service. Our core strength lies in our remarkably skilled, driven, and dedicated employees, who enable us to deliver courteous and hassle-free service to the 320,000+ customers who fly with us each day. The teamwork displayed by our employees is tangible across our stations and departments. We are proud to have ifly, one of the largest aviation training academies in the world, where the IndiGo spirit is created for over 2,000 people a day.
Over the years a strong IndiGo culture has been built and nurtured. This is centred around our five core values - Always Safe, Passionately Consistent, Service from the Heart, Humility with Pride, and Power of We - which our staff exhibit in their daily work. With our Made in IndiGo program, we give room to our home-grown 6E employees to flourish.
Sustainability commitment
At IndiGo, we strive to deliver our customer promises in the most sustainable way possible. With our investments in next-generation aircraft, we have been able to reduce our GHG emission intensity by 18.9% in FY26 compared to FY16. Today, 81% of our fleet is next-generation, and as a result, we are one of the lowest CO2 emitting airlines in the world. Apart from this, sustainability is integrated at the operational level, and we are making a series of investments towards more responsible flying including single-engine taxiing, introduction of electric ground vehicles, electronic flight bags and water conservation techniques on-board.
Reaching out not just with our planes but also with our hearts
Being a responsible airline, we believe that Corporate Social Responsibility (CSR) is an important aspect of our growth strategy. Our CSR arm, IndiGoReach, contributes towards the goal of sustainable development for communities. We focus on initiatives in heritage conservation, capacity building and skill development, and environment. Our efforts in skill development have impacted the lives of ~ 100,000 individuals. Additionally, we are committed to planting and maintaining 200,000 trees while maintaining 295,000 trees planted earlier.
Recognitions
As India’s most preferred airline, we have been recognised by several reputed organisations from around the world:
- We were awarded “Best Airline in India & South Asia” at the Skytrax World Airline Awards 2025.
- We were awarded the “2024 - Airline of the Year” by CAPA – Centre for Aviation.
- We were awarded the “World’s Youngest Aircraft Fleet” in the 100+ aircraft category by ch-aviation, for the 3rd consecutive year.
Performance highlights
Customer Promises