Air France
The flag carrier of France, Air France is a major player in the aviation industry and operates flights to over 90 countries worldwide.
Codeshare Policy
Please note, your booking has been made through Air France. For detailed terms and conditions, kindly refer to the Air France website. The following policies apply to the IndiGo-operated flight included in your booking.
| Product | Air France |
|---|---|
| Maximum customers per booking | 9 |
| Web check-in | In-person airport check-in available |
| Baggage allowance | Please refer to your e-ticket |
| Prepaid excess baggage | Excess or additional baggage can only be added at the check-in counter |
| Meals | Complimentary meal available |
| Special meals | To be booked via IndiGo’s website. For the non-IndiGo leg of the journey, please contact the partner airline |
| Seat selection | For IndiGo-operated flights, select on our website. For partner-operated flights, contact the airline directly |
| Infants | Infant without seat only permitted |
| Baby food | Unavailable on IndiGo flights |
| Name corrections | Please contact the marketing airline |
| Name changes | Not supported. May lead to rejection by the system |
| Group bookings | Only individual bookings supported |
| Customer required medical assistance | Codeshare flights exclude accommodation for medical passengers |
| Stretcher customers (STCR) | Codeshare flights exclude stretcher support |
| Oxygen cylinders | Codeshare flights exclude oxygen cylinder assistance |
| Portable oxygen cylinders | Accepted |
| Continuous positive airway pressure (CPAP) machines | Prohibited |
| Visually impaired passengers (BLND) | Accommodated with care |
| Hearing impaired (DEAF) | Supported |
| Wheelchair | WCHR: Wheelchair to/from ramp WCHC: Wheelchair to/from cabin |
| Pregnant customers | Permitted. Click here for more details |
| Unaccompanied minor (UMNR) | Service unavailable |
| Armed forces | Restricted |
| Deportee, INAD | Restricted |
| Animal in hold (AVIH) | Prohibited |
| Pet in cabin (PETC) | Prohibited |
| Service animals | Only one certified seeing-eye dog permitted |
| Working animals | Prohibited |
| Weapons | Prohibited |
