Virgin Atlantic
A British airline flying to over 30 destinations across five continents
Codeshare Policy
Please note: your booking has been made through Air France. For detailed terms and conditions, kindly refer to the Air France website. The following policies apply to the IndiGo-operated flight included in your booking.
| Product | Virgin Atlantic |
|---|---|
| Maximum customers per booking | 9 |
| Web check-in | In-person airport check-in available |
| Baggage allowance | Please refer to your e-ticket |
| Prepaid excess baggage | Excess or additional baggage can only be added at the check-in counter |
| Meals | Complimentary meal available |
| Special meals | To be booked via IndiGo’s website. For the non-IndiGo leg of the journey, please contact the partner airline |
| Seat selection | For IndiGo-operated flights, select on our website. For partner-operated flights, contact the airline directly |
| Infants | Infant without seat only permitted |
| Baby food | Unavailable on IndiGo flights |
| Name corrections | Please contact the marketing airline |
| Name changes | Not supported. May lead to rejection by the system |
| Group bookings | Only individual bookings supported |
| Customer required medical assistance | Codeshare flights exclude accommodation for medical passengers |
| Stretcher customers (STCR) | Codeshare flights exclude stretcher support |
| Oxygen cylinders | Codeshare flights exclude oxygen cylinder assistance |
| Portable oxygen cylinders | Accepted |
| Continuous positive airway pressure (CPAP) machines | Prohibited |
| Visually impaired passengers (BLND) | Accommodated with care |
| Hearing impaired (DEAF) | Supported |
| Wheelchair | WCHR: Wheelchair to/from ramp WCHC: Wheelchair to/from cabin |
| Pregnant customers | Permitted. Click here for more details |
| Unaccompanied minor (UMNR) | Service unavailable |
| Armed forces | Restricted |
| Deportee, INAD | Restricted |
| Animal in hold (AVIH) | Prohibited |
| Pet in cabin (PETC) | Prohibited |
| Service animals | Only one certified seeing-eye dog permitted |
| Working animals | Prohibited |
| Weapons | Prohibited |
