Beware of Vishing* scams

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CAUTION

Please be cautioned that certain people are misusing our brand name ‘IndiGo’, and are claiming to represent IndiGo in order to extract personal information and confidential bank details.

IndiGo employees or its agents will not ask for your credit/debit card number, CVV, net banking login ID, password or any sensitive information. Our employees/agents will never ask you to transfer funds to a personal account or to install third-party apps to view your screen.

Whereas, IndiGo is working with relevant authorities to takedown such fraudulent domains, we urge all passengers to exercise caution with their personal information and to reach out to us directly for any assistance with their bookings.

Please note that all communications with respect to bookings with IndiGo are undertaken only through IndiGo’s official channels, including our official website https://www.goindigo.in. Passengers can also contact us directly by calling on 0124 617 3838/ 9910383838 or by writing to us at customer.relations@goindigo.in.

*Please note: In a Vishing scam, a fraudster pretends to represent a legitimate business (a bank, or an airline, etc.) on a phone call. During the phone call, the fraudster attempts to get the customer’s sensitive banking information, which is used to steal money from the customer’s bank account.

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