Travel guidelines during COVID-19

From flights during COVID-19 to government mandates required for travel, get information about all your travel-related queries here. Travel hassle-free aboard the lean, clean flying machine. 

Customers who have booked their travel through a travel agent/online portal are requested to connect with the travel agent directly to redeem their credit note.

Frequently Asked Questions

IndiGo, your lean, clean flying machine.

Travel advisory: Safety during COVID-19

We seek your kind assistance to safeguard your well-being, as well as that of your fellow passengers and our crew on board our flights, by following the guidelines set out below:

  • All customers should wear a mask and sanitize their hands before proceeding to the boarding gate.
  • Customers must wear a face mask covering their nose and mouth, throughout their journey with IndiGo. The mask may be removed only while eating and drinking.
  • Please maintain appropriate social distancing while boarding and de-boarding the aircraft.
  • Kindly adhere to all the announcements and other directives issued by our ground staff and/or crew at all points of time during your journey.
  • Customers are also requested to familiarise themselves with the guidelines for air passengers published by the Indian Ministry of Civil Aviation on the following link:
    https://www.civilaviation.gov.in/sites/default/files/Guidelines_for_Air_Passengers_21May.pdf
    https://www.mohfw.gov.in/pdf/Guidelinesfordomestictravelflighttrainshipbusinterstatetravel.pdf
  • Caution: Customers are advised to strictly follow all COVID-19 protocols. Failure to comply with these guidelines and the directions of our ground staff and/or crew may attract penal action against the concerned individual.

Plan your journey

Book a Flight

  • Add Double Seat 1 + 1 Seat
    Add Triple Seat 1 + 2 Seat
  • Add Double Seat 1 + 1 Seat
    Add Triple Seat 1 + 2 Seat
  • Add Double Seat 1 + 1 Seat
    Add Triple Seat 1 + 2 Seat
Need Special Assistance ?
Need help with 9+ travelers? Click Here
Add 6E Double/Triple Seat or Senior Citizen Discount

Mandatory web check-in

It is mandatory for all passengers to check-in online 48 hours to 60 min before flight departure. Please check the applicable rules of the arrival city and state before travelling.

Flight Status

Enter flight details to check your flight status.

6E-

View / Change Booking

You can change or cancel your booking, add services like snacks, baggage or seat and print your itinerary.

In case we have cancelled/rescheduled your flight. Click here

Update Health & Contact Details

Enter booking details to review, update health & contact details.

View GST Invoice

Enter booking details to View GST Invoice.

OR

In case we have cancelled/rescheduled your flight. Click here

Top
1100+ Daily flights
71 Domestic Destinations
24 International Destinations
300+ Million happy customers
276 Fleet tall