Welcome aboard

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Ladies and gentlemen, boys and girls. On your journeys ahead, we continue to take all protocols mandated by the government and in accordance with WHO guidelines.Before you travel, please check the applicable rules of the arrival city and state.Every single detail has been covered twice and your well-being is at the centre of all that we do. Trust us to take you places, just as we have for over 14 years. Welcome aboard your lean, clean flying machine.

 

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Mandatory web check-in

It is mandatory for all passengers to check-in online 48 hours to 60 min before flight departure. Please check the applicable rules of the arrival city and state before travelling.

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Everything that you'll need to do

 

Everything that we are doing

disinfection
A-Z disinfection We are sanitising and disinfecting all IndiGo surface touchpoints using approved cleaning agents.This includes baggage drop counters, boarding gates, wheelchairs, coaches, aircraft, crew vehicles, ramps - everything.
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Our aircraft The cabin air is HEPA-filtered. The aircraft is disinfected before every flight and fumigated at regular intervals. The tray tables, armrests, overhead nozzles, lavatories, and galleys will receive special attention.
On-your-queue
Social distancing From the airport entry to the baggage drop counter, boarding gates, coaches, and baggage claim, everywhere you’ll find markers that remind you to practice social distancing. Your boarding and disembarkation will be done sequentially.
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Contactless travel We are doing everything possible to minimise physical contact on your journeys. We encourage you to pre-book, and pay for, all additional services online. Our airport staff will issue an electronic receipt (SMS) of your checked-in baggage.
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Temperature screening Your temperature will be checked at the airport entrance and boarding gate - using non-contact thermal screening devices. All our staff will undergo the same screening procedure.
Crewandstaff
Protective equipment for staff All our airport staff and crew members are geared with Personal Protective Equipment, appropriate for their role. They are all encouraged to periodically sanitise their hands for your safety and well-being.
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Your protective kit We’ve got you covered with a personal protective kit consisting of a face shield, mask and sanitizer for your safety. This will be given to you at the boarding gate. Please ensure to wear these throughout the journey for your well-being.
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No food service on board For the safety of the passengers, food or beverages won't be served on board. Water bottle will be handed over prior to embarking the aircraft, passengers are requested to consume and dispose the bottle in the designated trash can before entering.
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1500 Daily flights
63 Domestic Destinations
24 International Destinations
300+ Million happy customers
270+ Fleet tall