InterGlobe Aviation Limited (“IndiGo”) has created the following privacy statement in order to demonstrate its policy on privacy, and also to endeavour full compliance with the extant Indian data privacy laws, including without limitation, the Information Technology Act, 2000 and the Information Technology (Resonable Security and Procedures and Sensitive Personal Data or Information) Rules, 2011 which govern its collection and/or disclosure of the sensitive personal data or information submitted by its users/customers, if any.
IndiGo encourages you to read this privacy statement before using this website, www.goindigo.in (“Website”). By using this Website, you agree to the terms and conditions given in this privacy statement and the Terms & Conditions, available on the Website. If you do not agree to the terms and conditions of this statement and the Terms & Conditions, please do not use this Website.
This privacy statement does not apply to any non-personal information disclosed by you or collected by us or any personal information or data which is in public domain or which is disclosed pursuant to law.
To the extent required by applicable laws, your consent will be obtained prior to disclosure of any sensitive personal data or information collected from you, which consent may be given by you by implication or specification, including in terms of your use of our website and implied awareness of the terms of this privacy statement governing such use.
You have the right to ask us not to process your personal data for marketing purposes. We will inform you if we intend to use your information for such purposes or if we intend to disclose your information to any third party for such purposes. Where you do not wish to receive marketing from us, you can decline or withdraw your consent at any time, either by choosing not to select the relevant check boxes on our subscription form, by clicking the unsubscribe link in any marketing message received from us, or by contacting us here.
We will use reasonable endeavours to ensure that your personal data is accurate. In order to assist us with this, you should notify us of any changes to the personal data that you have provided to us by contacting us as set out in the “Contacting Us” section below. Please note that it is your responsibility to ensure that your booking information or flight itinerary is accurate.
If you have any questions in relation to our use of your personal data, you should first contact us as per the “Contacting Us” section below. Under certain conditions, you may have the right to require us to:
Your exercise of these rights is subject to certain exemptions to safeguard the public interest (e.g. the prevention or detection of crime) and our interests (e.g. the maintenance of legal privilege). If you exercise any of these rights we will check your entitlement and respond in most cases within a month.
If you are not satisfied with our use of your personal data or our response to any exercise of these rights you have the right to complain to [the relevant data protection authority.
If you have any questions in relation to this policy, please contact our data protection officer, Rajakumarachary Velakanti at email@example.com.
Pursuant to Article 27 of Europe’s General Data Protection Regulation (GDPR), InterGlobe Aviation Limited has appointed European Data Protection Office (EDPO) as its GDPR representative in the EU. You can contact EDPO regarding matters pertaining to the GDPR by sending an email to firstname.lastname@example.org, using EDPO’s online request form, or writing to EDPO at Avenue Huart Hamoir 71, 1030 Brussels, Belgium.