Having already bagged Skytrax World Airline Award for being the best low cost airline of India & Central Asia at the World Airline Awards in 2012- IndiGo, Indias largest carrier celebrates yet again for being recognized as the Best Low-Cost Airline in Central Asia/India, for the third time in a row. Marking a double milestone 6E also bagged its second prominent award, for Best Staff Service in Central Asia/ India at the SKYTRAX World Airline Awards 2012 held at the Farnborough International Air show in London. Speaking on the achievement from Farnborough,Mr. Aditya Ghosh, President, IndiGo,said, To be recognized at the world stage, for the two most prestigious accolades, is indeed exhilarating yet humbling experience. Its really big for us and this recognition is proof enough to let everybody know that customer service is not just a department but an attitude. Fine customer service is clearly reflected when its done from the heart and thats what we at IndiGo take pride in. Whats even more thrilling is that we are the only airline from India to have received an award at the World Airline Awards this year. This makes the occasion even more special and momentous. IndiGo was also nominated in the category of Best Airline in Central Asia / India. The passenger survey for these Awards covered 246 airlines, from the largest international airlines to small domestic carriers, and measured standards across more than 38 different items of airline front-line product and service. Operated over a 10-months period, the passenger survey achieved more than 18.8 million interviews, drawn from over 100 different nationalities across the world. The World Airline Awards are regarded as the primary benchmarking tool for Passenger Satisfaction levels of airlines throughout the world against 39 Key Performance Indicators - delivering a unique survey format based on analysis of business and leisure travellers, across all cabin travel types (First, Business, Premium Economy and Economy class passengers). The SKYTRAX World Airline Awards are not subscriber based, or a profit-driven self-interest type of award programme. The guaranteed survey transparency and global survey coverage is what distinguishes SKYTRAX awards as the most prestigious and respected quality recognition for today's world airline industry. The study analysis customer satisfaction for the Airline Passenger Experience, across the Airport and Onboard environments - check-in to boarding, onboard seat comfort, cabin cleanliness, food, beverages, IFE and staff service. Skytrax guarantees total transparency across the World Airline Survey process, and the sole directive is for real customers to make their own, honest choices as to the airlines they consider to be the best, and worthy of an award. Airlines do not subscribe to be included in the customer survey, there is no membership criteria, and no charge for winners to attend the World Airline Awards ceremony. To reinforce this credibility, complete independence and clarity of survey and awards process, Skytrax does not accept any third party sponsorship. IndiGo is Indias largest low-cost carrier, as well as the fastest growing carrier. It operates domestic services linking 32 destinations. Its main base is Delhis Indira Gandhi International Airport. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines, space propulsion systems and industrial gas turbines. United Technologies, based in Hartford, Conn., is a diversified company providing high technology products and services to the global aerospace and building industries. About IndiGo IndiGo is India's largest airline with a market share of 24.9% as of May, 2012 as well as the country's largest low fare carrier. IndiGo is the fastest growing low cost carrier in the world (source: CAPA). IndiGo has a simple philosophy: offer fares that are always low, flights that are on-time, and a courteous, hassle-free travel experience. IndiGos On-Time Performance is one of the best in India. IndiGos Technical Dispatch Reliability is 99.91% making it the airline with the least number of cancellations in India. With its fleet of 58 new Airbus A320 aircraft, the airline offers 351 daily flights connecting 32 destinations - Agartala, Ahmedabad, Bangkok, Bengaluru, Bhubaneswar, Coimbatore, Chennai, Delhi, Dibrugarh, Dubai, Goa, Guwahati, Hyderabad, Imphal, Indore, Jaipur, Jammu, Kathmandu, Kochi, Kolkata, Lucknow, Mumbai, Muscat, Nagpur, Patna, Pune, Raipur, Singapore, Srinagar, Trivandrum, Vadodara & Vishakhapatnam. IndiGo has recently announced its international flights from Delhi to Muscat and Kathmandu, Dubai, Singapore and Bangkok as well as Mumbai to Bangkok and Dubai. The first international flight commenced on September 01, 2012. IndiGo is led by its President, Aditya Ghosh and is promoted by InterGlobe Enterprises and Mr. Rakesh Gangwal, an aviation industry veteran and entrepreneur. InterGlobe Enterprises is a leader in aviation and travel related services growing the market through innovation and service leadership. We build businesses and represent global brands that deliver quality and value. Established in 1989 with headquarters in Gurgaon today InterGlobe has a network of 62 offices across 44 cities globally. InterGlobe employs more than 9,500 professionals across its businesses which include IndiGo (InterGlobe Aviation), InterGlobe Technologies InterGlobe Air Transport InterGlobe Technology Quotient InterGlobe Hotels and InterGlobe Established.
