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National, July 18, 2018: Operating over 1000 daily flights across the 6E network, IndiGo has again recorded the best On Time performance of 84.1% in June 2018, as per the Traffic Report released by Directorate General of Civil Aviation. On Time Performance of the scheduled domestic carriers operating across the four metros of Bangalore, Delhi, Hyderabad and Mumbai has been collated by the regulator. Whilst maintaining this operational efficiency, IndiGo continues to record one of the lowest passenger complaint ratios of 0.3 per 10,000 passengers.
National, July 17, 2018: IndiGo, India’s largest low-cost airline, has once again been named as the ‘Best Low Cost Airline in Central Asia & India’ at the Skytrax World Airline Awards 2018. The airline was recognised for winning this award for the 9th consecutive year. Skytrax World Airline Awards presented the plaque to Mr William Boulter, Chief Commercial Officer, IndiGo, who along with IndiGo colleagues, Airport Manager Mr Varun Dwivedi and Lead Cabin Crew Ms Christina Kadam, accepted the prestigious accolade at a grand ceremony in The Langham Hotel, London.
National, July 10, 2018: To celebrate its twelve successful years in the domestic skies, IndiGo is going all out to thank its customers who have made this journey possible. India’s favorite low-cost carrier, IndiGo is offering customers a four-day special sale starting at INR 1212 effective from July 10, 2018 till July 13, 2018. As part of the mega sale, the airline is offering 12 lakhs seats and this sale is valid for travel between July 25, 2018 and March 30, 2019 across the 6E network including the international routes.
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Refund for cancelled tickets will be processed after the deduction of appropriate cancellation fees, which may take up to 7 working days...Read more
In case of a missed flights/ no show, all statutory taxes and User Development Fee (UDF)/Airport Development Fee (ADF)/ Passenger Service Fee (PSF) wi...Read more
Unutilised tickets and No Shows will only have their applicable airport taxes refunded...Read more
Visit the View/Change bookings option on the homepage of our website which has a list of features that allow you to retrieve and re-print your itinera...Read more
Currently, the tickets are non-transferable, hence, name changes on a confirmed reservation are not permissible. You will need to cancel your ticket a...Read more
• On domestic flights you can cancel/ refund till 2 hours prior to flight departure • On international flights you can cancel/ refund till 4 hours pri...Read more
Yes it can. Please click here to request for a Travel Certificate...Read more
Please click here to request and pay for a Travel Certificate. Alternatively, you may contact our call center for further assistance...Read more
Travel certificate is a proof of travel provided at a charge of INR 200 per person per sector inclusive of GST...Read more
Avoid long queues at the airport and travel hassle-free with Web Check-in. Passengers flying domestic sectors can Web Check-in at any time up to 1 hou...Read more
Customers carrying more than the allowed baggage limit will be charged the following excess baggage fees at the time of check-in:...Read more
Kiosk Check-in is a convenient way for passengers to check-in using IndiGo kiosks located at the airport. Passengers can select their preferred seat a...Read more