IndiGo wins top award as the Best Low-Cost Airline in India & South Asia at the 2023 World Airline Awards

Posted 20 June 2023

IndiGo, India’s most preferred carrier, won a top award as the Best Low-Cost Airline in India and South Asia at the prestigious 2023 World Airline Awards, held at the Paris Air Show.

It is the thirteenth time that IndiGo has won this award as the Best Low-Cost Airline in India and South Asia.

Pieter Elbers, CEO of IndiGo, said, "We are very honored and proud to receive this prestigious title of the Best Low-Cost Airline in India and South Asia at the esteemed World Airline Awards. Winning this for the thirteenth time is a testament to IndiGo's relentless and consistent commitment to providing on-time performance, courteous and hassle-free service, and affordable fares across an unparalleled network. This recognition fuels our motivation to continue raising the bar and redefining the benchmarks for low-fare travel. We extend our heartfelt gratitude to our loyal customers, my super colleagues at IndiGo, and valued partners for their support in making IndiGo the airline of choice in the region. We remain steadfast in our mission of giving wings to the nation by connecting people and aspirations. We strive to ensure that more and more passengers can choose air travel every day with IndiGo."

Edward Plaisted, CEO of Skytrax said: "Despite the increasing competition from both local and international competition, IndiGo continues to be the customers favorite low-cost airline in the India & South Asia region, and we congratulate the management and staff on this thirteenth successive triumph in this awards category."

About IndiGo

IndiGo is amongst the fastest-growing low-cost carriers in the world. IndiGo has a simple philosophy: offer fares that are affordable, flights that are on time, and provide a courteous and hassle-free travel experience across its unparalleled network. With its fleet of over 300 aircraft, the airline is operating well over 1800 daily flights and connecting 78 domestic destinations and will soon further grow its international footprint to 32 international destinations. India by IndiGo!

For more information, please visit www.goIndiGo.in or download our mobile app. You can also connect with us on Facebook, Twitter, and Instagram.

THE 2023 WORLD AIRLINE AWARDS

The World Airline Awards are wholly independent and impartial, introduced in 1999 to provide a customer satisfaction study that was truly global. Travellers across the world vote in the largest airline passenger satisfaction survey to determine the award winners. The awards are referred to by media around the world as “the Oscars of the aviation industry”.

All costs of the Survey and Awards event are paid by Skytrax, and airlines do not pay any entry or registration fee. There are no charges for use of the Award logos and results.

The online customer survey operated from September 2022 to May 2023, together with invitations sent to previous year respondents in the survey database. The customer survey was provided in English, French, Spanish, Russian, Japanese, and Chinese.

Over 100 customer nationalities participated in the 2022/2023 survey with 20.23 million eligible entries counted in the results. Survey entries are screened to identify IP and user information, with all duplicate, suspect, or ineligible entries deleted. More than 325 airlines are featured in the final Award results.