2022

World’s Second Youngest Aircraft Fleet’ in the category : 100+ Aircraft in their Fleet’ 2022, by ‘ch-aviation’.

By using new generation aircraft in our fleet, we have successfully ensured lesser carbon emissions and better fuel efficiency, a sustainable model for the future.

World’s Second Youngest Aircraft Fleet’ in the category : 100+ Aircraft in their Fleet’ 2022, by ‘ch-aviation’.

By using new generation aircraft in our fleet, we have successfully ensured lesser carbon emissions and better fuel efficiency, a sustainable model for the future.

The Asia-Pacific Stevie® Awards honor innovation across 29 nations. At IndiGo, customer service is our core. With hassle-free experiences as our guiding principle, we continuously raise the bar—measuring every interaction through instant CSAT surveys.

We are proud to be recognized with the Silver Stevie® Award for Achievement in Customer Satisfaction at the Asia-Pacific Stevie Awards 2022. This milestone reflects our unwavering commitment to delivering exceptional service and ensuring every journey with us is smooth, memorable, and customer-first.

We are delighted to share that IndiGo, along with Genesis BCW, has won Gold in the ‘South Asia PR Campaign of the Year’ category for Route to Recovery our third consecutive win. In the past year, IndiGo expanded its network with 5 new destinations, Kanpur, Bareilly, Darbhanga, Jabalpur, and Gwalior, along with 112 new connections

IndiGo was named ‘Value Airline of the Year’ at ATW’s Airline Industry Achievement Awards 2022 in Doha—becoming the only Indian airline to be honored. The award recognizes our network expansion and contribution to Indian aviation despite the pandemic. Widely regarded as the industry’s most prestigious recognition, the 48th ATW Awards celebrated global excellence in airline operations at the IATA AGM and World Air Transport Summit

IndiGo CarGo was honored as the ‘Indian Air Cargo Transport Leader of Covid Vaccine’ at the CarGo India Conference in Mumbai. Recognized for swiftly transporting vaccines across the country during the pandemic, IndiGo played a vital role in saving lives and livelihoods. With its specialized vehicles, equipment, and expanding network, IndiGo CarGo continues to deliver safe, reliable, and timely cargo services across India and beyond.

With new platforms and mediums emerging every day, the communications space is evolving rapidly. AdGully’s IMAGEXX Summit, held on 16th June 2022 at The Leela, Gurgaon, celebrated leaders who enable brands to connect seamlessly across touchpoints. The summit brought together industry stalwarts to discuss trends, chart the future roadmap, and honor outstanding leaders and young talent across categories.

IndiGo, along with Genesis PR, won a Diamond award in the ‘Reputation Management’ category at the PR SABRE Awards South Asia 2022. This marks our third consecutive win—Gold in 2020, followed by Diamond in 2021 and 2022. The SABRE Awards, known for recognizing excellence in credibility, engagement, and relationship building, remain one of the most respected endorsements in the communications industry.

Exchange4media unveiled the third edition of its annual ‘Top 25 Brands with Best In-house Communication Professionals 2022’. The list honors brands whose corporate communications teams have excelled in strategy, crisis management, stakeholder engagement, and key initiatives. Selected through internal evaluation and an editorial jury process, it recognizes the relentless efforts of top-performing in-house communications professionals across industries.

In 2021, IndiGo launched the ‘Making a 6E Recovery’ campaign, encouraging safe and seamless travel to key domestic destinations and boosting passenger confidence post-pandemic. The campaign was recognized at the Campaign India PR Awards 2022, held in Mumbai on 18 October—an event that celebrates excellence in communications and honors impactful initiatives shaping the industry.

The prestigious Chief Learning Officers Summit, organized by Tata Institute of Social Sciences and Leapvault on 11th November 2022 in Mumbai, was themed ‘Learning for Disruption: Self & Organisation’. IndiGo’s Learning & Development team shone at the event, winning multiple awards for the 4th year in a row, including:

L&D Team of the Year (Gold) – for our industry-leading 360° learning approach

Best Leadership Development Program (Silver) – for competency-based behavioural training

Best Customer Service Training Program (Gold) – for our magical customer experience culture

Best Safety Training Program (Gold) – for benchmark cabin crew learning

Best Simulations Based Learning Program (Silver) – for state-of-the-art medical emergency training

Best Virtual Learning Program (Silver) – for Annual Ground Refresher for pilots

Best Skill Development Initiative (Silver) – for industry-first pre-hire communication skills training