IndiGo’s codeshare partnerships

When making a reservation via the IndiGo website or app, codeshare flights will be prominently labeled. Just choose the codeshare flight while booking, and your itinerary will list segments operated by the partner airline.

In a codeshare agreement, the operating carrier is the airline that operates the flight. It is responsible for physically executing the flight, supplying the aircraft, crew, and logistical support.

The marketing carrier, on the other hand, is the airline that sells tickets for the flight and includes it in its own schedule, using its own flight number.

For example, if you book a flight with IndiGo but see a different airline mentioned on your ticket, IndiGo is the marketing carrier, while the other airline is the operating carrier.

Such partnerships allow airlines to extend their route networks and offer travellers access to more destinations, even if they do not operate every flight themselves.

Codeshare flights adhere to a hand baggage policy where each passenger is permitted one piece of hand baggage weighing up to 7 kilograms, along with a laptop bag or ladies' hand purse weighing up to 3 kilograms. This policy aims to provide a consistent and convenient hand baggage allowance, contributing to a seamless travel experience.

Baggage policies vary between airlines. To determine the specific check-in baggage allowance for your codeshare flight, please refer to the baggage details on the electronic ticket provided by the marketing airline. For more information we would recommend you to check with marketed airline.

Your baggage will be checked through and transferred seamlessly to your final destination on partner-connected flights.

The standard baggage policies will apply to all passengers with student fares.

Certainly! For codeshare flights, any excess or additional baggage can only be accommodated at the check-in counter. Kindly visit the check-in counter at the airport to arrange for any extra baggage beyond the standard allowance for your codeshare journey.  Regarding the access baggage rate, it entirely depends on the charges set by the partner airline, would request you please get in touch with marketed airline for the complete charges.

For any assistance or inquiries related to your journey, you can reach out to the contact centers of both IndiGo and the partner airline. Make sure you have the required contact information for both airlines before your trip.

Seat selection policies can differ among airlines. For IndiGo operated flights, you can select seats through our website, app, or contact center. During the booking process, you can check the seat selection options. For codeshare flights, please contact the respective airlines for information on selecting seats.

On IndiGo-operated flights, complimentary snack bags are provided. If you prefer a more substantial meal, you can purchase meals through our website, app, or contact center. This allows you to tailor your dining preferences for a comfortable and satisfying travel journey.

To book snacks online, please visit the "Edit booking" section on our homepage. Snacks can be added up to 24 hours before the scheduled departure time.

Certainly! To indicate your meal preference, such as vegetarian or non-vegetarian, please contact our contact center. Our team will gladly help you add your preferred meal choice to your codeshare flight booking.

In the event of a delay or cancellation, please adhere to the guidelines provided by the operating airline. IndiGo and its partner airlines collaborate to ensure clear communication and assistance during such circumstances.

International codeshare flights may entail additional considerations, including visa requirements and customs regulations. It's essential to familiarize yourself with the specific details for each country you will be traveling to or transiting through.

For codeshare bookings, only personalized airport check-in is permitted. Kindly proceed with check-in at the airport for a smooth boarding process.

A single codeshare booking can accommodate a maximum of four customers.

Yes, there is an additional charge of INR 400 per customer when booking through the Contact Center or Airport counter.

Group bookings are not permitted for codeshare flights.

No, only the economy cabin is available for booking on IndiGo codeshare flights.

Yes, you will receive the GST invoice for IndiGo-marketed bookings for travel originating from India through our contact center.

You can conveniently cancel or reschedule your codeshare booking through our website, app, or contact center.

The international baggage allowance will be applicable if you have a domestic booking created within a single reservation.

You can perform the airport check-in for partner-operated flights at the designated check-in counters for that airline at the airport. Please follow the signage or inquire with airport staff for the specific location.

Regrettably, these services are unavailable for codeshare flights.

Certainly! You can request wheelchair assistance either during the booking process or by contacting our contact center. We are pleased to help you arrange the necessary support for your journey.

Stretcher bookings are not permitted for codeshare flights.

No, the UMNR (Unaccompanied Minor) service is not applicable for codeshare bookings.

To obtain information regarding the refund amount in the event of a no-show and to commence the refund process, please reach out to our customer service center. Our team will assist you in navigating through the required steps to claim the refund for your codeshare booking.

For codeshare flight operated by IndiGo on behalf of Qatar Airways, booking details may not be immediately visible in the operating carrier’s system. In most cases, the Passenger Name Record (PNR) becomes accessible within 48 hours of the scheduled departure time.

Certainly! You can request Special meal request either during the booking process or by contacting our contact center. We are pleased to help you arrange the necessary support for your journey.