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Cancellation Charge Up to ₹3,000 or 100% of airfare charge (whichever is lower) per passenger per segment will be levied upto 2 hours before scheduled departure.

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*Amount will be processed in the original payment method in 7 working days.
Amount will be processed in the original payment method in 7 working days. Note: The Credit account is valid up to 1 year from the date of issuance and can be utilized for the same passenger(s).
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Ⓒ Copyright 2021 IndiGo. All rights reserved.

Help Center
TOP CATEGORIES
TOP QUESTIONS
What is Web Check-in?

Avoid long queues at the airport and travel hassle-free with Web Check-in. Passengers flying domestic sectors can Web Check-in at any time up to 48 ho...Read more

What if I exceed my free baggage weight allowance?

Customers carrying more than the allowed baggage limit will be charged the following excess baggage fees at the time of check-in:...Read more

How can I change/ cancel my reservation?

Visit the View/Change bookings option on the homepage of our website which has a list of features that allow you to retrieve and re-print your itinera...Read more

What is Kiosk Check-in?

Kiosk Check-in is a convenient way for passengers to check-in using IndiGo kiosks located at the airport. Passengers can select their preferred seat a...Read more

Can I alter my name incase I am not able to travel and transfer my ticket to another person?

Currently, the tickets are non-transferable, hence, name changes on a confirmed reservation are not permissible. You will need to cancel your ticket a...Read more

Till when can I cancel/ refund my booking online?

• On domestic flights you can cancel/ refund till 2 hours prior to flight departure • On international flights you can cancel/ refund till 4 hours pri...Read more

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Citizens of Nepal and Maldives are eligible for tax exemption/reduction, as per applicable laws, on the airfare. In order to avail such tax exemption/reduction, passengers must declare their correct nationality at the time of booking. In case citizens of Nepal or Maldives intend to travel with any foreign nationals, such citizen (passenger) are requested to kindly book tickets for accompanying foreign national (passengers) in a separate PNR/ticket. Once selected, the nationality cannot be changed at any point during the booking process.

FAQs

    Extra Seat Addition

    • 6E Double Seat
    • 6E Triple Seat

    6E Double Seat

    Enjoy a stress-free flying experience!
    • 6E Double Seat allows you to book two seats for one person.
    • With 6E Double Seat service, only one boarding pass will be generated.
    • Purchase of a 6E Double Seat, as part of round-trip/multicity will be applicable for the whole trip and cannot be purchased for only one leg.
    • Get additional allowance of 10 kg and carry two pieces of checked baggage.
    FAQs
    If you wish to book with our 6E Double Seat service, select the number of Double seats from the Passenger(s) and Double Seat(s) drop-down at the time of searching for a flight.
    For a stress-free flying experience, check out our all-new 6E Double Seat service. With this service, customers can book two seats for one person.
    Passenger(s) can book maximum up to four (4) extra seat in a single PNR.
    6E Double seat will offer a 10 Kg additional baggage allowance and an option to check-in 2 pieces baggage without any charges.
    With 6E Double Seat service, only one boarding pass will be generated.
    Only 1 extra seat per passenger can be booked under 6E Double Seat service.
    Yes, you can! While booking a flight, you will get an option of choosing your preferred seat; you can easily opt for the seat of your choice and convenience.

    6E Triple Seat

    Enjoy a stress-free flying experience!
    • 6E Triple Seat allows you to book Three seats for one person.
    • With 6E Triple Seat service, only one boarding pass will be generated.
    • Purchase of a 6E Triple Seat, as part of round-trip/multicity will be applicable for the whole trip and cannot be purchased for only one leg.
    • Get additional allowance of 10 kg and carry two pieces of checked baggage.
    FAQs
    If you wish to book with our 6E Triple Seat service, select the number of triple seats (per passenger), and triple Seat(s) drop-down at the time of searching for a flight
    For a stress-free flying experience, check out our all-new 6E Triple Seat service. With this service, customers can book one entire row for one person.
    Passenger(s) can book maximum up to six (6) extra seat in a single PNR.
    6E Triple seat will offer a 10 Kg additional baggage allowance and an option to check-in 2 pieces baggage without any charges.
    With 6E Triple Seat service, only one boarding pass will be generated.
    Two extra seat per passenger can be booked under 6E Triple Seat service.
    Yes, you can! While booking a flight, you will get an option of choosing your preferred seat; you can easily opt for the seat of your choice and convenience.

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