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IndiGo Anniversary Promotional Campaign – Terms & Conditions

This IndiGo Anniversary Promotional Campaign (“Campaign”) is undertaken by InterGlobe Aviation Limited (“IndiGo”). By participating in this Campaign, you agree to be bound by these Terms & Conditions and confirm that you satisfy all eligibility requirements set out herein. These Terms & Conditions are in addition to, and not in substitution of, IndiGo’s terms and conditions and Conditions of Carriage applicable to your booking. In the event of any inconsistency between these Terms & Conditions and IndiGo’s terms and conditions and Conditions of Carriage, these Terms & Conditions shall prevail solely in relation to the Campaign.

1. Anniversary Campaign Description

   As part of the anniversary Campaign, IndiGo shall offer eligible participants a refund of the airfare (including taxes) for the eligible booking upto a maximum amount of Rs. 10,000 (“Eligible Booking”). Participation in the Campaign does not guarantee selection or any benefit, and only a limited number of Selected Participants shall be identified in accordance with these Terms and Conditions, out of the total number of Eligible Bookings made during the Campaign Period.

2. Campaign Period

   This Campaign is valid for bookings made between 04 August 2026 and 06 August 2026 (both dates inclusive) (“Campaign Period”).

3. Eligibility
   1. Applicable only on bookings made via IndiGo’s official website, mobile application, or Skai platforms.
   2. Valid for only domestic bookings on Economy & Stretch (includes one-way, round-trip, non-stop, connecting flights & multi city).
   3. The following bookings are not eligible for the Campaign:
      • International bookings
      • Codeshare bookings
      • Indirect channel bookings
      • Fare Hold bookings not confirmed within the offer period
   4. Each participant (identified by unique mobile number and/or email ID) shall be eligible to be selected only once during the Campaign Period.
   5. This Campaign shall be valid across India, except in the State of Tamil Nadu (as per Tamil Nadu Prize Schemes (Prohibition) Act, 1979). Residents of this State should not participate in this Campaign.
   6. Employees of IndiGo (including InterGlobe Aviation Limited), their immediate family members (spouse, parents, siblings, and children), and IndiGo’s affiliates, agents, and any advertising or promotional agencies engaged in connection with this Campaign, shall not be eligible to participate.
4. Bona Fide Purchase

   This promotional Campaign is applicable only on genuine bookings made for travel on IndiGo flights. The purchase of the air ticket is for availing air transportation services and not for the purpose of participating in this promotion. No fee, charge, deposit, or other consideration of any kind is payable by any participant, over and above the standard airfare for the Eligible Booking, for entry into or participation in this Campaign. Ticket pricing under this Campaign remains consistent with IndiGo’s standard pricing and is not increased to fund or support this promotion.

5. Selection of Participants
   1. Participants shall be selected through a random, system-generated process, and each participant so selected shall be required to answer one IndiGo-related question. Such question shall be sent to the participant via email and WhatsApp on the email ID and mobile number provided at the time of booking which can’t be changed later. The Participant will be given three chances to answer a question correctly.
   2. A participant who answers the question correctly shall be eligible for the refund described in Clause 1 above (“Selected Participant”).
   3. If a participant selected through the random, system-generated process fails to respond to the question within 48 hours from the email and WhatsApp delivery, or answers the question incorrectly, such participant shall not qualify as a Selected Participant. IndiGo may, at its sole discretion, repeat the random selection process to identify a replacement participant, and shall have no obligation or liability towards a participant who does not so qualify.
   4. A total of 20,000 Selected Participants shall be identified across the Campaign Period, in accordance with the daily allocation set out below, regardless of the total number of Eligible Bookings made during the Campaign Period. Selection is not guaranteed and is dependent on the random, system-generated process described above.

      The number of Selected Participants shall be:

      • Day 1: 10,000
      • Day 2: 5,000
      • Day 3: 5,000

      IndiGo’s decision in relation to selection shall be final and binding.

6. Notification

   Selected Participants shall be notified via their registered email ID/WhatsApp (shared at the time of booking) on the following day of the booking. For e.g. winners for all bookings made on 4^th August will be notified on 5^th August.

7. Campaign Benefits - Refund of airfare
   1. Refunds shall be issued to the Selected Participant upto a maximum of Rs. 10,000/- (Rupees Ten thousand only) of the Eligible Booking by way of credit to the original mode of payment . The Selected Participant will receive the refund within 3-5 days of being communicated as being the Selected Participant.
   2. No modification will be permitted on such ticket. Further in the event of cancellation of the ticket by the Selected Participant, no refund shall be issued of residual amount, if any.
   3. In case of IndiGo BluChip redemption bookings, only the cash component would be refunded, not exceeding Rs. 10,000 (Rupees ten thousand only) per booking.
8. General Conditions
   1. IndiGo reserves the right to modify, suspend, or withdraw the Campaign, or amend these Terms & Conditions, at its sole discretion without prior notice.
   2. IndiGo reserves the right to disqualify any participant in case of suspected fraud, abuse, or breach of these Terms & Conditions.
   3. Participation in the Campaign constitutes deemed acceptance of these Terms & Conditions.
   4. IndiGo shall not be responsible for any failure, delay, or error in the transmission or receipt of any communication (including the IndiGo-related question or notification of results) on account of technical, network, or connectivity issues, or any other cause beyond IndiGo’s reasonable control.
   5. No participant shall be entitled to any benefit greater than, or different from, than expressly provided under these Terms & Conditions, and all decisions of IndiGo in relation to the Campaign shall be final and binding on the participants.
   6. In case of delay/ cancellation by IndiGo of the flight booked by the Selected Participant who has received a refund for the same flight as part of this Campaign will not be eligible to get any additional refund for the same flight, except any residual amount (if any). However, they will still be eligible for compensation and facilitation (if any) as per the applicable Conditions of Carriage .
9. Force Majeure

   This Campaign is subject to force majeure events, including without limitation natural disasters, war, act of terrorism, political unrest, epidemic or pandemic, technical or systems failure, act of God, or any other circumstance beyond IndiGo’s reasonable control (“Force Majeure Event”). IndiGo shall not be liable for any delay, non-performance, or adverse effect caused to any participant, including a Selected Participant, as a result of a Force Majeure Event, and IndiGo may suspend, modify, or terminate the Campaign in such circumstances without liability.

10. Limitation of Liability

    Participation in this Campaign is voluntary. To the maximum extent permitted by applicable law, IndiGo, its affiliates, officers, employees, and agents shall not be liable for any loss, injury, or damage of any nature, including personal injury, loss of life, or property damage, arising out of or in connection with a participant’s entry into or participation in this Campaign, or the acceptance, possession, use, or misuse of any benefit awarded hereunder, save to the extent such loss, injury, or damage arises from the gross negligence or wilful misconduct of IndiGo.

11. Governing Law and Jurisdiction

    This Campaign shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Campaign shall be subject to the exclusive jurisdiction of the courts at Gurgaon.