Solo Traveller
Booked, checked in, and boarding — all from one chat.
Say hi and fly
Now book IndiGo flights with ease on WhatsApp
- Zero change fee applicable on 6Eskai bookings
- Lower convenience fee starting from ₹49
- 2x IndiGo Bluchip earning on channel bonus
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how it works
Here's how 6Eskai works
Step 01 Demo
Connect On
Now on WhatsApp
Chat your way to your next flight
No app download needed. Just message IndiGo on WhatsApp to book, check in, and get instant support — right from your phone.
Trust
Why millions trust 6Eskai
Frequently Asked Questions
6Eskai is IndiGo’s AI-powered virtual assistant that helps you with
flight booking,
web check-in, flight status, and all travel information.
IndiGo AI assistant understands your queries and provides instant responses.
You can simply type your question or choose from the options provided on the
chatbox and get travel and flight-related information.
You can access 6Eskai at the bottom of the IndiGo website and mobile app.
You can also chat with the AI-powered assistant on WhatsApp, ultimately
making it easy to access 6Eskai from any device.
The name of the IndiGo AI chatbot is 6Eskai. It helps you with information
like flight booking, web check-in, baggage queries, etc.
IndiGo has a chatbot on WhatsApp by the same name, 6Eskai. This allows you
to get travel information at ease, like flight details and
cancellation processes,
and manage bookings directly through WhatsApp.
You need to add the number +91 7065145858 on WhatsApp and send the message
‘Hi’; you will receive options like flight booking.
6Eskai is available 24 hours a day, allowing passengers to access travel
support anytime, including outside customer service hours.
IndiGo offers a live chat support
service through its AI-powered assistant, 6Eskai, available on the IndiGo
website and mobile app.
The official WhatsApp chatbot for IndiGo is 6Eskai.
Yes, you can book IndiGo flights through 6Eskai. It helps search available
flights and complete the booking process directly through its conversational
interface.
IndiGo’s AI assistant, 6Eskai, guides you through the
web check-in process,
allowing you to confirm your journey, select seats (if available), and
receive your boarding pass.
You can check your flight status
using 6Eskai by entering your flight number or route details; it provides
real-time updates. It also provides other information like departure,
arrival, and delay information.
6Eskai helps you to manage your booking by updating the passenger details,
adding add-on services,
selecting seats, purchasing extra baggage, and more.
Through 6Eskai, you can go through the process of changing your travel dates,
or you can reschedule or cancel your flight.
You can ask 6Eskai about your refund by entering your booking details.
You will receive the latest updates about your
refund status.
6Eskai is IndiGo’s AI virtual assistant, and it is free to use. You can use
it to book a flight or reschedule a flight; you can also use it to add
services after the flight is booked.
For common queries, 6Eskai is better, as it provides instant assistance
without having to wait to speak to customer support. However, for other
flight-related topics that require human intervention, contact an IndiGo
customer support representative.
After booking your flight, you can choose your preferred seat using 6Eskai.
However, seats are available based on availability.
The key features of 6Eskai are voice support for an easy speech-to-text
process and multilingualism (including English, Hindi, and Tamil) for better
query solving. And help personalise seat upgrades, food and beverage
add-ons, and even suggest travel recommendations.
6Eskai is ready to help — ask anything about your flight
