Customer Testimonials

Ishan Mishra

I am so pleased by Indigo.. Only airline helped me and hundreds like me stranded in different parts of our country reach back to their loved ones safely after more than 2.5 months of wait.. In there clean, lean flying machines 6Es! ...Thnx Indigo...Kudos! @DGCAIndia

Sai Abhishek

Thank you @IndiGo6E for a safe and pleasant journey from #Bengaluru to #Vizag on your lean, clean flying machine. Thumbs up 👍

Ajay Awtaney

@IndiGo6E has just put out this new video which shows their cleaning processes, reassuring prospective flyers that Flying is Safe on their “Lean Clean Flying Machine” #indianskies

Karthikeyan Saravanan

Kudos to @IndiGo6E for a lean clean flying machine! It was very safe to travel on 6E7166 from @RGIAHyd to Madurai Airport controlled by @AAI_Official Hats Off for flying me safe

Saikumar Kalyamurthy

The lean clean flying machine!! It was the same as you said!! Thank you for the extra care you took while flying!! Kudos to the captain Bal reddy and FO Surya teja along with entire crew!! @IndiGo6E

Anushree Gupta

back home to husband and family very safely! thank you 

@HardeepSPuri

@MoCA_GoI

@CSMIA_Official

 excellent precautions taken during this crisis. 

@IndiGo6E

 u truly are lean clean flying machine! Gratitude

Anuj Gupta

After a long halt, finally flying to home with all the precautions. Here I come to Jaipur with @IndiGo6E ... Lean, Clean Flying Machine! ✈️  @RGIAHyd #NewNormal @AAI_Official

Bishwadeep

Travel in the time of #covid19 #coronavirus Thank you @IndiGo6E for your service in these times 🙌 is undoubtedly a lean and clean flying machine ✈️ 

Aphrodite

Hi lean, clean flying machine. No words to thank u enough for the extrmly safe journey in these most crucial times & wit amazing crew. Shall definitely recommend anyone to fly wit 

@IndiGo6E

 as they actly #FlySafe & also proving #SkyIsBlueAgain. Back to my family after 100 days!

Gp Capt Christopher (Retd)

@IndiGo6E reunites mother & daughter after 4 months. Thank you #IndiGo for bringing this 8 yr child safely frm Trichy to Bangalore on 11 Jul. Thanks to the flight crew, cabin crew & ground staff at Trichy &Bangalore. She was travelling by air for the first time👍

Shashank Singh Rathore
JUST AN APPRECIATION TWEET!!!  I took a flight @IndiGo6E  from Pune to Lucknow (Via Delhi) yesterday. Just want to take some time out to appreciate the efforts of all the crew members, ground force and pilots who made it possible. Times are indeed tough 😷 more power to y'all. 🤗
Deep Pradhan

Hey @IndiGo6E , commendable service today and for the last few days. The customer executives were too nice, as they patiently answered all my questions. Even in the event of cancellation, they booked a different flight so seamlessly. Kudos to your values #WellDoneIndigo

Kumar Saurabh
A big thanks to you and your team for letting people travel..I was able to get back home and I chose Indigo for my flight from Delhi to Ranchi. Kudos to cabin crew and all the team members who welcomed us with all smiles even in this situation. Thanks a lot❤️
Puneet Pandey
@IndiGo6E Thanks Indigo for taking all precautionary measures during this pendamic situation. Reached home safely. Thanks to support staff of 363 and 955 (13 June). @IndiGo6E is best & maintaining on time commitments. Thanks Again 🙏🏻
Anuja Indulkar

@IndiGo6E I would like to appreciate your cabin crew on flight 6e 7991 from Tirupati to Kolhapur dated 03/06/2020 PNR: SP8FYK. They were super helpful. Even the ground staff at Tirupati Airport was extremely sweet. Thank you for making my journey back home safe and memorable! 👏🏻

harshal udatewar
@Indigo6E Thanks this was helpful...this is the sole reason why customer experience is rated high for Indigo compared to other airlines in India
Sunil Deodhar

Just travelled in @IndiGo6E Hyd-Del flight 6E 846 that was entirely handled by Bharat ki Betiyan Captain Supriya Sharma, F.O. Vasundhara Rajanna & Crew Temzin, Mehak, Shatakshi & Sushma. On Punyatithi of #RaniLakshmibai I felt proud to witness the power of Bharatiya Narishakti.

Vinamralongani

From "Ready for take-off" to "Go IndiGo" and "On time is a wonderful thing", @IndiGo6E 's tag lines have, over the years, kept the brand alive, fresh and relevant. The latest one,  #LeanCleanFlyingMachine is no different. Kudos to the marketing teams for a job well done. #AvGeek

Indwar Avinash

Thanks to my lean clean flying machine for taking me to my home safely. @IndiGo6E

Pooja Chhabda

Safely landed in Bhopal, and highly impressed by the staff of airlines they took good care of us. I noticed alot of new changes at airport and the staff handled it very carefully kudos to @IndiGo6E @BLRAirport  @RGIAHyd @aaibplairport team 👏👏

Ashutosh Mishra

@IndiGo6E I m pleased to inform u that i was on a call with:- Nasir Nurulla Sayyed.I would like to thank indigo for having good employees like Nasir.He helped us in the best way to re-schedule our tickets & also clarified all our doubts.I really appreciate ,Keep up the good work.

Adv Priyanka Rai Sharma

Landed to Bangalore safely and successfully. Thank you @IndiGo6E  @AAI_Official  @BLRAirport @AAIVNSAIRPORT  for making the entire journey smooth. We are home quarantined for 2 weeks. Happy to reach Namma Bengaluru!

Dr. Nikhil Nanjappa MS FRCS

Incredibly safe flying experience delivered @IndiGo6E. Setting an example for the aviation industry. Efficiently safe check in, boarding, de boarding, baggage handling. Very impressive. Thank you.

Tavneet Gogia

Was on @IndiGo6E 998  from Mumbai to Jaipur on 29th May 2020.Thank you indigo for all the safety measures and precautions.The way you handled and managed the passengers and their sittings. And many Thanks to onboard crew members for wishing me and my sister a very happy birthday

Tushar

I would like to complement your check in executive Seema at Ahmedabad Airport. She went out of her way to help me r.... I rate IndiGo 10/10

Nikhil Kumar

@IndiGo6E crew on 6E 447 from LKo was really professional and caring. I wasn't feeling well cause of fever and headache, one of the crew member noticed this and reached out to me to check if I needed any medicine. Much Thanks

TARUNA RATHORE

@IndiGo6E highly commendable work from @Shijin Das, a Bombay A. Manager, Indigo6E, the one totally on humanitarian grounds, out of the regular norms. A journey which turned out to be a memorable one, not for some bad thing, but for good, built up the trust in humanity...

Rahul Bose

Thank you to the dynamic, effervescent Asiya, your Airport Manager in Srinagar. Thank you @IndiGo6E

Pierre Uppal

#loyaltoIndigo for life.

Logical Dreamer

Had a nice flight back to Bangalore. Thanks @IndiGo6E Also god job by one of ur flight attendants. Guess the name was Fazila. Good job managing a over smart kid.

Ayaz Shaikh

@IndiGo6E total 90 passenger pg gadodia highr school pnr IBD5SS trip to mumbai smooth checking by rajat priyanka vaishnavi & Aman at jaipur airport https://t.co/SaP9jT9VbA

Saumya Bhutani

@IndiGo6E Always One Step Ahead for customer support. I had faced a lot while travelling from Bagdogra, but Indigo members at IGI Terminal T-2 helped my family a lot. Thank you Saiju from Boarding Station and Dinesh Kumar from Departure Gate. You guys Rock.

venkat

@IndiGo6E flew 6E 357 from to Hyd to Blr my weekly flight. Exceptional cabin crew led by Ms. Sukanya, pass my regards to her and her team

Akash Thacker

@IndiGo6E just had an awesome experience with indigo flights. One of my relative was traveling to Lucknow and she was 6 months pregnant but the staff and crew did an incredible work to help her out. Great service and highly appreciated. Thanks team ?❤️

hemant mathur

@IndiGo6E appreciate Mansa for thoughtful service with a smile. 6E 993 today 0640 departure.

Mahesh Sharma ??

thank you for taking good care of my aged parents when they traveled on #6E967 this evening from Del to Hyd. Pl convey our gratitude to the crew. #Care #Aviation #Indigo #CustomerDelight

Sunmeeta Singh

hi, I travelled from 6E2624 from del to blr. I got a bit late for the flight but the crew was extremely helpful and allowed me to board the flight. I am not sure about the names of the staff but would like to thank them and appreciate their gesture.I will definitely pass on the word of mouth to others.

Mallika Jagad

@IndiGo6E a big thank you to Samikhya at the fast forward counter @ BBI. Her mindful service attitude made my day by proactively offering to accommodate me on an earlier flight as mine was delayed and would have missed my connecting flight!! I am truly grateful. Kudos to Indigo

CYRIL RODRIGUES

@IndiGo6E My son 12yr 2 months was traveling alone #6E7998.He said he would manage but kudos 2 Goa team @IndiGo6E 4 marking him unaccompanied minor n helped him through n handed him over 2 my bro who was late by 20 mins..Thanks a ton, especially Sanket Rawal @Goa. God bless :)

Piyush Mehra

My wife forgot her phone on the flight. Thanks to @IndiGo6E staff Mr. Amin Shaikh and Mr. Pratik Soni for getting it back. Very professional. Thanks!

Michał Krystek

Hi IndiGo! I would like to thank the nice crew at Jorhat airport. It was November 4, check-in on flight 6E5988 from Jorhat to Calcutta. The lady(I do not remember her name) during the check-in service was extremely friendly and open to all my and my friend's questions. It was very nice that she decided to take a photo with us, but it was her mobile phone, so if you can get back this picture for me, it will be great. I would like to post this photo on my instagram and thank all 6E officially. Cabin crew also does a great job. You do it well 6E! ??❤️ Michal Krystek & Filip Jakub Zeuschner from Poland (I've also sent this message to the Forever 6E facebook profile)

sameer

A Big Thanks to the wonderful @IndiGo6E staff Mr.Alphonse, Mr.Lijo and Mr. Mohd Ibrahim from @RGIAHyd who helped us for a hassle free travel https://t.co/VW9CZnXpVz

Dr Pragati Sinha

Ground Staff Ms.Kavyashri at T1 IGI Airport,Delhi was most helpful,supportive & courteous. Such staff are assets to any organisation. I rate IndiGo 10/10

Manish Panchariya

The flight 6E 435 delayed by 30 mins, but the crew is really execellent on a single request got the food even before the take off! Thank you Vamika :))@IndiGo6E

nawnit jaiswal

@IndiGo6E that 6E 751 journey on 20th was good. Lovely service, smooth landing.

Oil-Gas-tronomer

@IndiGo6E fine welcome to the flight (GOI - BLR) by (first time by any captain) Captain Sunil Pilley. Captain, thanks for a great message, good day to you too!

NABARUN SEN

Thanks. Without sincere help from Kolkata Airport based indigo support staff, I could have missed the flight.Than.... I rate IndiGo 10/10

Amitabh Sharma

@IndiGo6E all praises for cabin crew #Rima on flight 6E 688 from Calcutta to Patna on 27th Nov! One of the most pleasant and helpful hostesses I’ve ever come across... thanks a lot Rima for all the help... keep flying high...

Sushant George

@IndiGo6E missed my flight earlier today but your team at KIAL (BLR) made sure that I got a seat on another indigo flight. Would like to mention Sabah and Nikita from your customer service team for their help in securing a seat. Just about to take off!

Shashank Bordoloi

@IndiGo6E Its easy to accuse but hard to appreciate. So, I would like to take this opportunity to thank the staff for a wonderful exp. The cabin crew was excellent. Don't know their names, but will surely be remembered. Thanks 6E. PNR CF1BNJ

Innon'enge?

@IndiGo6E Vicky and Ramesh Reddy. Amazing customer service. Thank you.

Sarshar Shane Rehman

I have to appreciate one of the stunning assistance of one of your staff. please tell me how can I send an appreciation email which should be showcased to her dept.

Akash Rohira

Missing a flight could be one of the worst thing and specially when you are not at fault. But thanks to Mannu and team @IndiGo6E for helping out in the best possible way and letting me take the next one. #INDIGO https://t.co/4P91J7njlI

CAS

I was about to miss my flight ( #6E139 ) too & Mr . Chandra Mohan [Sr. Executive Ramp] helped me all the way possible from luggage scanning, security check to reach the flight . Such a humble & hardworking boy. Best Wishes to Mohan & TQ Team @IndiGo6E #Indigo #6E #CCU to #VTZ . Akash Rohira (@djakashrohira) Missing a flight could be one of the worst thing and specially when you are not at fault. But thanks to Mannu and team @IndiGo6E for helping out in the best possible way and letting me take the next one. #INDIGO https://t.co/4P91J7njlI

Anonymous

Gratitude and appreciation for the girl at check-in counter for providing me 2 seats. Airline has done a very good job in nurturing and grooming such staff. Let me specifically mention about the crew member of flight VAISHALI, Good, Helpful and cooperative. ?? Looking forward for my next flight with you. IndiGo 6E2486 | MHVTYD

Ankit Solanki

hey Indigo Airlines i want to give my feedback that from bottom my heart i would like to thanks two of your staff member who are posted as ground staff on delhi airport T2 there names are Naveen Ohri and Sweety as me and my 8 other friends missed our flight on 5-12-2018 at 15:40 and we are going to goa from delhi and both of your staff members cooperated with us and taken our pain as it was their pain and they both helped and taken out of the situation and we help of both of them we can catch the flight of 18:45 on same day Ankit Solanki 09871069769

Vaibhav Shah

@IndiGo6E Want to appreciate Emmanuel - your Flight skipper at Cochin International Airport. He and your ground staff helped me retrieve my phone back when I forgot it at the Gates and reached the plane! Kudos to your staff :)

Tareque Laskar

Another day another great flight on @IndiGo6E Thank you Capt. Riya Saini and the crew of 6E3869

Hem Chandra Kukreti

I travelled Dehradun to Hyderabad on 30th Nov, 2018 by Indigo direct flight 6E 464. It was a pleasant surprise for many of us to hear Captain's announcement in local language 'Garhwali'. Please convey our thanks to Captain Patil for this gesture.

Sylvia Lobo

Pleasantly surprised by @IndiGo6E team dedication to get my kids backpacks forgotten on the aircraft. Thank you for bending over your backs for me at 4 am IST #grateful #parenting #momofboys

FARHAN KHAN

@IndiGo6E would like to thank mr rishabh of ground staff lucknow for helping in sorting out the luggage. Small things make a difference.

Aurijit Aiyer

Please pass on my compliments to mr. Afridi working at your call center @IndiGo6E patient, resourceful and courteous in the hour of need. Ch33rs!

Siddhant Sanjeev

Hi, As i write this at 6:52 PM waiting in the queue at the boarding gate, I'd like you to know that this has only been possible because of one of your super employees, Mr. Siddharth from agile. I had a flight to indore: 6E 646 scheduled to leave at 7:35 PM. With 10 minutes to go before the counter for check in closes, I was in the metro trying to give myself the slightest hope to catch the flight in time. That is when Mr. Siddharth extended his support and guided me from a small route to the airport via a secret elevator. He also showed me the way to the counter and when someone asked him as to what was he doing there, he replied with a smile "helping this man in trouble". It was due to him that I have made it to the flight and employees like Siddharth make Indigo a super amazing flight. Cheers!

Harsha Jindal

Team Indigo, I am really glad to share this today 16.Dec.2018 We on Indigo flight 138 got rally amazed surprised it was definitely unexpected Indigo for celebrated my Daughter's 1st Birthday which was really amazing I like to thankyou Ms. Bhagyashree Sachdeva for her efforts. Full credit goes to you dear. You had amazing customer service knowledge it feels really amazing when airline try to do something for there passenger's. You were not only behaving like a good staff but also like a friend its all because your positive behaviour which gives us motivation to give appreciation to you people. Dear you really made our day. Indigo I really wanted that you share this with Bhagyashree. Regards Mrs. Harsha Jindal PNR- A8PBXL

ANUBHAV CHOUDHARY

it was an awesome experience the guy in the Abhishek Sehravat helped me a lot i lost my boarding pass and this guy helped me a-lot thank you so much indigo !!! PNR -- kDv42m flight no 6e2524 #6eindigo

Sathish M
Travelled on board 6E-782 Chennai to Mumbai today. All Women crew including the captain and the first officer. Felt so cool. The girls were literally flying higher!!!? ?
Ashish B Shah

@IndiGo6E Mazhar from Hyd ground staff is an asset. He was of great help on my last trip

NITIN NIRATES
Thank you Muskaan for your graciousness on flight 6E 325 from Lucknow to Bangalore yesterday, it's always a pleasure to fly with @IndiGo6E all the best guys...
Mansa
@IndiGo6E happy to see a smiling and enthusiastic face of the check-in counter official Mr Sanchay ( counter no 07, Terminal 1 D, New Delhi)..need more like him..he deserves a big appreciation for value he brings to his organization.!
Barun Moitra
1/2 @IndiGo6E I would like to appreciate the onboard crew of #Indigo Flight 6E 5533 from Mumbai for taking special care of a gentleman travelling to Bangalore after a major surgery and 8 days in coma. They did all they could to help him out and make him comfortable in the flight
Avinav
@IndiGo6E Just deplaned from 6E 747, a big shout out to Divya! A warm & expressive smile + a genuinely caring attitude, be it talking to my grandfather, taking care of the kid in front of us or taking care of the lady who twisted her ankle while getting down! - The grandson ?
Narayan Ramachandran 🇴🇲🇮🇳
#6E81 23Dec18: excellent courtesy to passengers in need of special assistance; guiding them personally to their seats holding their hands; requesting a change of seat to #1B & #1C for a visually impaired senior citizen who needed frequent access to restroom. Kudos to Ms Natasha & Leading Lady Ms Aishwarya - their task would have been simplified if ground crew had pre allocated the vacant seat (#1E) to the senior citizen & communicated to the inflight crew
anant kumar asthana
@IndiGo6E I was recently traveling to Raipur - Delhi. Due to low visibility at Raipur, flight could not take off for long, leaving me trapped in Plane on Board. Can't forget the extraordinary support I received from Pilot Captain Rajesh Chandra gave to me & Crew Member Jayeta.
Mallika Dua
@IndiGo6E my sister says a big thank you to hostess Mary grace for looking after her so warmly on her flight from Bangalore to delhi :)
RAJESHYAMANA
thanx for awesome flying experience with beautiful sunrise view in #6E744 FROM #GOA to #HYDERABAD a smooth landing ever @IndiGo6E
Yeshu Aggarwal
Credit where it's due. @IndiGo6E seems to have taken extra measures to improve customer experience. Kudos to the crew this morning on flight from TRV to MAA.
Manish Kumar
@IndiGo6E #humble #caring #considerate #understanding these words describe u staff the best. Am differently challenged travelling to Delhi from Guwahati by 6E 3645. Boarding pass issuing staff Ms Sangita, Mr. Manjot and team extended all help for marginally excess checkin baggage
Rajendran
@IndiGo6E Flew into Mumbai from Chennai this morning. 6E654. PNR ZHSUYD. Short and smooth take off and silky smooth landing. So gracious.???
Ninja
Hey @IndiGo6E! Deepak of customers services Hyderabad airport is an asset! Helped me retrieve my forgotten wallet in the flight from Mumbai this morning! Thanks.
Prashant pradhan
@IndiGo6E Credit where it's due, I was really impressed with the staff at Guwahati Airport today, particularly ground staff Miss Neha and Counter staff Miss Jumashree. They went out of their way to help me.
Wasim Raza
Travelled with @IndiGo6E after a long time. Found polite staff and appreciate the efforts of Rukhsar Bano at @gorakhpur airport for helping me out with the luggage chaos. Pleasant experience onboard flight 6E 138 from Gorakhpur to Delhi.
Arun Goenka
@IndiGo6E Heshma at Check-in at #IXC very efficient. Best wishes.
agentgreenglass
Hey @IndiGo6E flew to goa yesterday. Suitcase handle was broken by ur handlers. Your ground staff Susan at Goa airport was super efficient. And thanks to her, in 24 hours the bag has been picked up, repaired and dropped. Very impressed by her. Please pass this on to her.
theFarziDoctor
@IndiGo6E Fly 6E 377 DEL - CCU this morning. In flight announcement (Hindi & English) by captain Aakash Kapoor was soo clear and inflight service by Ms Patricia & Ms sukriti was of A+ grade. Highly appreciate their efforts. ?????? Jai Hind ?????? #indigo #GoIndigo
Vatsal Singhal
@IndiGo6E you guys were helpful at Bangalore airport today. Left my cabin at security the swiftness yo get the bag from there till gate was fast thanks to Joel your ground staff for coordinating it. Thanks guys!
Aditya Arora
@IndiGo6E 429 frm kol to mum today - was with my 7 yr old kid; the lead cabin crew was fantastic in her hospitality to all and specially to kids! Awesome service. ????@jetairways - somethings to learn! @MoCA_GoI
Paul Oommen
Pleasant and courteous staff is always an asset for any company. Appreciating Jaison, security staff of @IndiGo6E at the Cochin Airport. ? ? If we had many more like him, travelling would have been a much more comfortable and pleasant experience.
Red Baron Rider
Dear @IndiGo6E was very happy to fly indigo 30th sept Ahemdabad to Delhi. Very professional staff and compliments to pilot Agam, it was one of the smoothest flight experience in india
Shraddha das
Thank you Nitnem singh from @IndiGo6E !! One of the sweetest,warm and friendly customer service officers at the Hyderabad airport!!
Kartik
#indigo 6E2839 super smooth landing @IndiGo6E
Surya Iyer
@IndiGo6E Just checked into Mumbai T2. Limping after a surgery. Ur Duty Mgr, Mr.Waylon, b4 cud complete my request for help, called for assistance, helped me thru the check-in, further asked if I need help to the gate. ‘Service’ before request is another level. Kudos!
Girish Bhola
Deeply touched by the hospitality & generosity shown by @IndiGo6E at C.C.S.I. Airport, Lucknow for providing refreshments due to flight delay! Thank you. You guys are amazing. More power to you! :) @BLRAirport
Nilantha Ilangamuwa
Seeing rays of the skyline through the windows of the @IndiGo6E - One Of most comfortable flight and thanks to the pilot
Nithin Thomas Mathew
@IndiGo6E Just wanted to thank your crew of 6E-439 from COK - DEL today for the incredible service. Their patience and hospitality was commendable. Hope this gets forwarded to them. Special thanks to Crew Members Shweta and Melisa. Keep it up
Sushri Sangita Puhan
Travelling from DEL to BBSR by @IndiGo6E on 4th Jan.?Appreciate d customer friendly service n goodwill gesture by d executive Arshita Bowmik to accommodate my kind request. I thanked her n promised to share my feedback. #CustomerService #goodness
Bearded Biker
All hands together for the wonderful Jessica for stupendous service on-board the. @indigo6E 436. She was kind with the elderly co passengers who were flying for the first time ever and really took great care of the couple. What an asset she will be. Kudos.
Sankalp Sundaray
Crisp and effective as usual. Go IndiGo! Shoutout to Commander Namrata and her crew. @IndiGo6E
Saikiran Sondarkar
Awesome service @indigo, even though I was not carrying cash , Indigo crew had a great guesture by serving me the launch, Air hostess #zeba on 6E 621 #chennai to #mumbai , thank you ! @GoIndigo #GoIndigo #HappyFlyer #greatservice
Sailesh
Good job @IndiGo6E on customer service for flight 6E169. Bad weather in Bangalore got us re-routed to Hyderabad... the captain and his crew did a commendable job in keeping things under control. Special kudos to the captain...
hr15h1
@IndiGo6E wanted to take a moment and appreciate check-in attendant Karishma @ IGI T2, PNR #C9P6GY Also, your kiosk machine are dead, Check them.
Vandita Morarka
@IndiGo6E - a member of your ground staff in Goa, Mr. Justin, is a gem. He was so wonderful today, especially in managing the number of cancelled and delayed flights. Big shout-out!
Naveen Mishra
Really appreciate the prompt & cordial help by 6E executive Mr Fairoz at BLR reservation counter in arranging alternative tickets to LKO today..thank you so much Mr Fairoz..@IndiGo6E
1500 Daily flights
63 Domestic Destinations
24 International Destinations
300+ Million happy customers
270+ Fleet tall