Fees and Charges

Question 1

Baggage Charges

Answer

I. Excess Baggage Rates

Currency	3 Kg Pre-paid	5 Kg Pre-paid	10 Kg Pre-paid	15 Kg Pre-paid	20 Kg Pre-paid	25 Kg Pre-paid	30 Kg Pre-paid	40 Kg Pre-paid	At Airport Per Kg
INR	1950	3250	6500	9750	13,000	16,250	19,500	26,000	700
SGD	47	79	157	230	285	392	428	627	20
AED	118	196	393	576	714	983	1,070	1,573	50
THB	1,179	1,964	3,925	5,756	7,136	9,825	10,704	15,720	500
OMR	12	20	39	58	71	100	107	160	5
NPR	3,064	5,107	10,205	14,967	18,553	25,533	27,829	40,853	1,300
USD	33	55	110	161	200	275	300	440	14
QAR	118	196	393	576	714	983	1,070	1,573	50
EUR	33	55	110	161	200	275	300	440	14
GBP	28	47	94	138	171	233	257	373	12
BDT	2,829	4,714	9,420	13,815	17,126	23,575	25,689	37,720	1200
KWD	9	16	31	46	57	75	86	120	4
MYR	118	196	393	576	714	983	1,070	1,573	50
SAR	118	196	393	576	714	983	1,070	1,573	50
HKD	283	471	942	1,382	1,713	2,358	2,569	3,773	120
CNY	236	393	785	1,151	1,427	1,967	2,141	3,147	100
BHD	12	20	39	58	71	100	107	160	5
TRY	Basis on conversion
LKR	Basis on conversion

a) Check-in Baggage Allowance: 15 kg per person/Customer (1 piece only). However, in case Customer opts for Double or Triple or Multi Seats services, such Customer will get additional baggage allowance of 10 kg, which lets them carry two pieces of checked baggage. Additional charges may apply for excess baggage.
b) Additional Piece(s)- Checked-in Baggage: IndiGo will levy the following charges for checked-in Baggage exceeding 1 (one) piece, as follows:

Additional Per Piece	Domestic Sector (Starting)
Pre-Book Charges (Subject to Maximum of up to 2 Pieces)**	INR 800
Airport Charges**	INR 1000

Currency	INR	SGD	AED	THB	OMR	NPR	USD	QAR	EUR	GBP	BDT	KWD	MYR	SAR	HKD	CNY
At Airport	1000	20	54	470	5.9	1790	16	57	15	15	1190	4.6	65	58	130	120

**Additional charges may apply for Excess baggage (exceeding 15 kg per person/Customer)

c) Baggage- International Connecting Flights:

Baggage (Domestic)	INR	SGD	AED	THB	OMR	NPR	USD	QAR	EUR	GBP	BDT	KWD
8 Kg prepaid	1600	32	86.4	752	9.44	2864	25.6	86.4	24	19.2	1904	7.36
15 Kg Prepaid	3000	60	162	1410	17.7	5370	48	162	45	36	3570	13.8
30 Kg Prepaid	6000	120	324	2820	35.4	10740	96	324	90	72	7140	27.6

Terms and Conditions for purchasing prepaid excess baggage for International Connecting Flights:

Excess baggage should to be booked at least 6 hours before the scheduled departure.
The domestic flight should be within 48 hours of your international flight or 48 hours after completion of institutional quarantine.

Customers/Passengers should produce relevant international travel documents or institutional quarantine release certificate, respectively, at the time of check-in failing which IndiGo will charge excess baggage as per applicable airport rates.

Free Baggage Allowance
Region	Saver/Flexi Plus	IndiGo UpFront
Domestic	15	20

Question 2

Seat Select

Answer

II. Seat Select – Seating plan

The Customers shall be charged the following rates for preferential seating selected under ‘Seat Select’.

a. Aircraft: A320-186 seater

A320 seating plan

Row Number	Seat Type	Rates (INR)
1	Window, Middle, Aisle	800-2700
2-3	Window, Middle, Aisle	250-800
4-5	Window, Middle, Aisle	300-700
6-10	Window, Middle, Aisle	200-500
12-13	Window, Middle, Aisle	400-1100
11,14-20	Window, Middle, Aisle	150-500
21-35	Window, Middle, Aisle	150-400
26-31	Window, Aisle	150-400
26-31	Middle	Free

^*In case of 180 seater aircraft row number 30 is non reclining

*In this aircraft type, XL rows 1, 12, 13 offer extra legroom of at least 83.8cm vs non XL rows of 73.7cm or under (source: LOPA)

b. Aircraft: A320-180 seater

Row Number	Seat Type	Rates (INR)
1	Window, Middle, Aisle	800-2700
2-3	Window, Middle, Aisle	250-800
4-5	Window, Middle, Aisle	300-700
6-10	Window, Middle, Aisle	200-500
12-13	Window, Middle, Aisle	400-1100
11,14-20	Window, Middle, Aisle	150-500
21-25	Window, Middle, Aisle	150-400
26-30	Window, Aisle	150-400
26-30	Middle	Free

c. Aircraft: A321-220 seater

A321 seating plan

Row Number	Seat Type	Rates (INR)
4	Window, Middle, Aisle	1350-2700
5-8	Window, Middle, Aisle	500-800
9-17	Window, Middle, Aisle	350-500
18	Window, Middle, Aisle	650-1100
28	Middle, Aisle	650-1100
29	Window	650-1100
19-26	Window, Middle, Aisle	300-450
29	Middle, Aisle	350-400
30-34	Window, Middle, Aisle	350-400
35-39	Window, Aisle	350-400
35-39	Middle	Free

d. Aircraft: A321-222 seater

Row Number	Seat Type	Rates (INR)
1	Window, Middle, Aisle	1800-2700
2-3	Window, Middle, Aisle	500-800
4-5	Window, Middle, Aisle	450-700
6-15	Window, Middle, Aisle	400-500
18,19,28	Window, Middle, Aisle	750-1100
16,20-27	Window, Middle, Aisle	250-450
29-32	Window, Middle, Aisle	250-400
33-38	Window, Aisle	250-400
33-38	Middle	Free

e. Aircraft: A321-232 seater

A321 seating plan

Row Number	Seat Type	Rates (INR)
1	Window, Middle, Aisle	800-2700
2-3	Window, Middle, Aisle	250-800
4-5	Window, Middle, Aisle	300-700
6-16	Window, Middle, Aisle	200-500
18-19	Window, Middle, Aisle	400-1100
28	Middle, Aisle	400-1100
29	Window	400-1100
17,20-27	Window, Middle, Aisle	150-500
29'	Middle, Aisle	150-400
30-33	Window, Middle, Aisle	150-400
34-39	Window,Aisle	150-400
34-39	Middle	Free

f. Aircraft: ATR

ATR seating plan

Seat Fee for ATRs	INR
Rows 1,2,19,20	650
Rows 3,4,5	349
Rows 6-8	249
Rows 9-15	300
Row 16	350
Rows 17-18	Nil

If such service is booked through IndiGo’s call centre, an additional amount as applicable will be charged.

You can skip selecting a preferred seat and complete your booking. IndiGo will auto-assign a seat prior to your travel

Question 3

Other Fee and Charges

Answer

III. Other Fees and Charges

Fast Forward (Airport Charges)

INR	SGD	AED	THB	OMR	NPR	USD	QAR	EUR	GBP	BDT	KWD	MYR	SAR	HKD	CNY	BHD
650	15	35	285	3	1040	8	30	8	7	740	3	35	30	70	55	2

Infant

Currencies	All economy fare
INR	2200
EUR	24
USD	28
IDR	473431
SGD	36
AED	102
QAR	102
LKR	10104
KWD	9
OMR	11
MYR	112
BDT	350
NPR	4224
TRY	27
HKD	217
THB	890
SAR	105
BHD	13
MUR	1248
SCR	396
KHR	127560
GBP	21
DKK	181
CNY	202

Unaccompanied Minor

INR	SGD	AED	THB	OMR	NPR	USD	QAR	EUR	GBP	BDT	KWD
4999	85	225	2160	25	8000	65	225	60	50	6515	20

Travel Certificate

INR	SGD	AED	THB	OMR	NPR	USD	QAR	EUR	GBP	BDT	KWD
300	6	16	132	1.5	480	4	14	4	3	336	1.2

Please Note: If a request for travel certificate is made through IndiGo’s call centre, an additional fee of INR 100 per person per sector will apply

Carriage and handling of fire arms, air guns and ammunition

INR	SGD	AED	THB	OMR	NPR	USD	QAR	EUR	GBP	BDT	KWD
5500	110	295	2420	27.5	8800	72	264	66	55	6200	22

Special Baggage Fee (Payable at Airport)

INR	SGD	AED	THB	OMR	NPR	USD	QAR	EUR	GBP	BDT	KWD	MYR	SAR	HKD	CNY	BHD	MUR
2500	50	135	1100	15	4000	35	120	30	25	3500	10	125	125	260	215	15	1500

Click here for more information on Special Baggage

Sports Equipment Handling Fees (Pre-book rate)

INR	SGD	AED	THB	OMR	NPR	USD	QAR	EUR	GBP	BDT	KWD	MYR	SAR	HKD	CNY	BHD	MUR
2000	40	108	880	10	3200	26	96	24	20	2400	8	100	98	208	170	9	1100

Click here for more information on Sports Equipment.

Lounge Services

Sectors	INR	SGD	AED	THB	OMR	NPR	USD	QAR	EUR	GBP	BDT	KWD
Ahmedabad	800	16	43	376	4.7	1432	12.8	46	12	12	950	3.7
Amritsar	800	16	43	376	4.7	1432	12.8	46	12	12	950	3.7
Bhubaneshwar	800	16	43	376	4.7	1432	12.8	46	12	12	950	3.7
Chandigarh	800	16	43	376	4.7	1432	12.8	46	12	12	950	3.7
Cochin	1000	20	54	470	5.9	1790	16	57	15	15	1188	4.6
Coimbatore	800	16	43	376	4.7	1432	12.8	46	12	12	950	3.7
Dehradun	800	16	43	376	4.7	1432	12.8	46	12	12	950	3.7
Delhi	1000	20	54	470	5.9	1790	16	57	15	15	1190	4.6
Guwahati	800	16	43	376	4.7	1432	12.8	46	12	12	950	3.7
Hyderabad	1000	20	54	470	5.9	1790	16	57	15	15	1190	4.6
Indore	800	16	43	376	4.7	1432	12.8	46	12	12	950	3.7
Jaipur	800	16	43	376	4.7	1432	12.8	46	12	12	950	3.7
Kannur	800	16	43	376	4.7	1432	12.8	46	12	12	950	3.7
Lucknow	800	16	43	376	4.7	1432	12.8	46	12	12	950	3.7
Madurai	800	16	43	376	4.7	1432	12.8	46	12	12	950	3.7
Nagpur	800	16	43	376	4.7	1432	12.8	46	12	12	950	3.7
Pune	800	16	43	376	4.7	1432	12.8	46	12	12	950	3.7
Ranchi	800	16	43	376	4.7	1432	12.8	46	12	12	950	3.7
Udaipur	800	16	43	376	4.7	1432	12.8	46	12	12	950	3.7
Vadodara	800	16	43	376	4.7	1432	12.8	46	12	12	950	3.7
Varanasi	800	16	43	376	4.7	1432	12.8	46	12	12	950	3.7

Self-Offloading Per passenger

INR	SGD	AED	THB	OMR	NPR	USD	QAR	EUR	GBP	BDT	KWD
5000	105	285	2550	30	8000	77	285	65	58	6400	22.000

Convenience Fee^###

	INR	SGD	AED	THB	OMR	NPR	USD	QAR	EUR	GBP	BDT	KWD	BHD	HKD	CNY	SAR	MYR	MUR	SCR	AUD	CAD	CHF	DKK	IDR	JPY	KZT	LKR	SEK	TRY	KHR
Credit Cards/ Debit Cards / Mobile App / Net Banking	299	7	23	261	2	272	7	22	6	6	516	2	2	63	56	26	25	105	33	11	7	2	15	37882	333	1188	696	22	91	13000
Voucher	100	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#

The convenience fee mentioned above will vary depending on various factors including but not limited to type of fare, journey type, etc.

NA- Not Applicable

^###(Convenience fee will be shown in the fare break down on the payment page)

Booking Fee

INR	SGD	AED	THB	OMR	NPR	USD	QAR	EUR	GBP	BDT	KWD
350	7	19	165	2	627	6	20	5	5	417	2

Domestic rates for 6E Prime

INR	AED	QAR	THB	SGD	NPR	OMR	GBP	EUR	USD	BDT	KWD	MYR	SAR	HKD	TRY	CNY	BHD	MUR	SCR
999, 1049, 1099	Based on currency conversion
Domestic rates will vary between INR 999 - INR 1099 based on sector

^The 6E Prime rates mentioned above are indicative & the applicable rates will vary depending on various factors including but not limited to point of origin, type of aircraft etc.

For more details of 6E prime Click Here.

Domestic rates for 6E Seat & eat

INR	AED	QAR	THB	SGD	NPR	OMR	GBP	EUR	USD	BDT	KWD	MYR	SAR	HKD	TRY	CNY	BHD	MUR	SCR
749, 799, 849	Based on currency conversion
Domestic rates will vary between INR 749 - INR 849 based on sector

Note: If such service is booked through IndiGo’s call centre, an additional amount as applicable will be charged.

Question 4

Changes and Cancellation

Answer

IV. Changes and cancellation

The following rates are applicable in INR currency for Saver fare.

Saver	Change fee		Cancellation Fee
	3-72 (Hours)	72 Hours and beyond	3-24 (Hours)	24-72 (Hours)	72 Hours and beyond
	2999	2999	4999	4999	3999

Charges for bookings made in other currencies will be calculated based on the applicable USD rates for Saver fare.

Saver	Change fee		Cancellation Fee
	3-72 (Hours)	72 Hours and beyond	3-24 (Hours)	24-72 (Hours)	72 Hours and beyond
	45	45	75	75	60

The following rates are applicable in INR currency for Flexi Plus fare.

Flexi Plus	Change fee		Cancellation Fee
	3-72 (Hours)	72 Hours and beyond	3-24 (Hours)	24-72 (Hours)	72 Hours and beyond
	999	299	3499	2499	2499

Charges for bookings made in other currencies will be calculated based on the applicable USD rates for Flexi Plus fare.

Flexi Plus	Change fee		Cancellation Fee
	3-72 (Hours)	72 Hours and beyond	3-24 (Hours)	24-72 (Hours)	72 Hours and beyond
	15	4	52	37	37

The following rates are applicable in INR currency for IndiGo UpFront fare.

IndiGo UpFront	Change fee		Cancellation Fee
	3-72 (Hours)	72 Hours and beyond	3-24 (Hours)	24-72 (Hours)	72 Hours and beyond
	299	NIL	1599	1199	799

Charges for bookings made in other currencies will be calculated based on the applicable USD rates for IndiGo UpFront fare.

IndiGo UpFront	Change fee		Cancellation Fee
	3-72 (Hours)	72 Hours and beyond	3-24 (Hours)	24-72 (Hours)	72 Hours and beyond
	15	NIL	24	18	12

For Domestic bookings, customers can make any changes or cancellations free of charge when the booking is made through the IndiGo website or mobile application, provided the request is raised within 48 hours of booking and the flight is scheduled at least 7 days
If any cancellations to Bookings are undertaken through IndiGo’s call Centre, an additional fee upto INR 500 per person per sector will be levied by IndiGo.

Question 5

Baggage Charges

Answer

Baggage Charges - Europe

I. Excess Baggage Rates

Baggage (International)	Currency	3 Kg Pre-paid	5 Kg Pre-paid	10 Kg Pre-paid	15 Kg Pre-paid	20 Kg Pre-paid	25 Kg Pre-paid	30 Kg Pre-paid	40 Kg Pre-paid	At Airport Per Kg
India to Amsterdam	INR	6600	11000	22000	33000	44000	55000	66000	88000	2500
India to Manchester	INR	6600	10000	20000	30000	40000	55000	60000	88000	2500
Ex-Amsterdam	EUR	75	125	250	375	500	625	750	1000	30
Ex-Manchester	GBP	66	110	220	330	440	550	660	880	25
India to Copenhagen	INR	6600	11000	22000	33000	44000	55000	66000	88000	2500
Ex-Copenhagen	DKK	600	1000	2000	3000	4000	550	6000	880	220
India to London Heathrow	INR	6600	10000	20000	30000	40000	55000	60000	88000	2500
Ex-London Heathrow	GBP	66	110	220	330	440	550	660	880	25
India to Athens	INR	6600	11000	22000	33000	44000	55000	66000	88000	2500
Ex-Athens	EUR	66	125	250	375	500	550	750	880	30

II. Excess Baggage Rates - Other Countries

Baggage (International)	Currency	3 Kg Pre-paid	5 Kg Pre-paid	10 Kg Pre-paid	15 Kg Pre-paid	20 Kg Pre-paid	25 Kg Pre-paid	30 Kg Pre-paid	40 Kg Pre-paid	At Airport Per Kg
Ex-India to Bangkok/Phuket	INR	3300	5500	11000	16500	22000	27500	33000	44000	1500
Ex-India to Dubai/ Sharjah / Abu Dhabi / Ras Al Kaimah / Fujairah	INR	3300	5500	11000	16500	22000	27500	33000	44000	1200
Ex-India to Singapore	INR	3300	5500	11000	16500	22000	27500	33000	44000	1500
Ex-India to Kuala Lumpur / Langkawi / Penang	INR	2700	4500	9000	13500	18000	22500	27000	36000	1500
Ex-India to Hanoi / Ho Chi Minh	INR	2250	3750	7500	11250	15000	18750	22500	30000	1500
Ex-India to Yangon	INR	1656	2760	5520	8280	11040	13800	16560	22080	1500
Ex-India to Dhaka	INR	1656	2760	5520	8280	11040	13800	16560	22080	1000
Ex-India to Muscat	INR	3000	5000	10000	15000	20000	25000	30000	40000	1200
Ex-India to Male	INR	3750	6250	12500	18750	25000	31250	37500	50000	1000
Ex-India to Doha	INR	3300	5500	11000	16500	22000	27500	33000	44000	1200
Ex-India to Hongkong	INR	4200	7000	14000	21000	28000	35000	42000	44000	1500
Ex-India to Kuwait	INR	3300	5500	11000	16500	22000	27500	33000	56000	1200
Ex-India to Istanbul	INR	6900	11500	23000	34500	46000	57500	69000	44000	2500
Ex-India to Chengdu/Guangzhou/Xiamen/Shanghai	INR	3795	6325	12650	16500	17600	20625	24750	33000	1500
Ex-India to Réunion Island	INR	2700	4500	9000	13500	18000	22500	27000	36000	1500
Ex-India to Riyadh/ Jeddah	INR	3300	5500	11000	16500	22000	27500	33000	44000	1200
Ex- India to Colombo/Jaffna	INR	3300	4500	9000	13500	18000	27500	27000	44000	1000
Ex-India to Bahrain	INR	3300	5500	11000	16500	22000	27500	33000	44000	1200
Ex-India to Kathmandu	INR	1650	2750	5500	8250	11000	13750	16500	22000	1000
Ex-India to Baku	INR	5550	9250	18500	27750	37000	46250	55500	74000	2000
Ex-India to Tibisli	INR	5550	9250	18500	27750	37000	46250	55500	74000	2000
Ex-India to Jakarta	INR	3300	5500	11000	16500	22000	27500	33000	44000	1500
Ex-India to Nairobi	INR	2700	4500	9000	13500	18000	22500	27000	36000	1500
Ex-India to Almaty	INR	5550	9250	18500	27750	37000	46250	55500	74000	2000
Ex-India to Tashkent	INR	5550	9250	18500	27750	37000	46250	55500	74000	2000
Ex-India to Denpasar Bali	INR	3300	5500	11000	16500	22000	27500	33000	44000	1500
Ex-India to Medina	INR	3312	5520	11040	16560	22080	27600	33120	44160	1200
Ex-India to Mauritius	INR	2700	4500	9000	13500	18000	22500	27000	36000	1500
Ex-India to Krabi	INR	3300	5500	11000	16500	22000	27500	33000	44000	1500
Ex India to Seychelles	INR	3300	5500	11000	16500	22000	27500	33000	44000	1500
Ex India to Siem Reap	INR	3300	5500	11000	16500	22000	27500	33000	44000	1500
Ex-Tashkent	EUR	57	95	190	285	380	475	570	760	25
Ex-Almaty	USD	60	100	200	300	400	500	600	800	25
Ex-Baku	EUR	57	95	190	285	380	475	570	760	25
Ex-Tibisli	EUR	57	95	190	285	380	475	570	760	25
Ex-Jakarta	IDR	630000	1050000	2100000	3150000	4200000	5250000	6300000	8400000	300000
Ex-Nairobi	USD	42	70	140	210	280	350	420	560	20
Ex-Singapore	SGD	72	120	240	360	480	600	720	960	30
Ex-Dubai/Sharjah/Ras Al Khaimah/Fujairah	AED	177	295	590	885	1180	1475	1770	2360	60
Ex-Abu Dhabi	AED	165	275	550	825	1100	1375	1650	2260	60
Ex-Doha	QAR	177	295	590	885	1180	1475	1770	2360	60
Ex-Colombo/Jaffna	LKR	177	22500	45000	67500	90000	1475	135000	2360	5500
Ex-Kuwait	KWD	9	15	30	45	60	75	90	120	5
Ex-Muscat	OMR	15	25	50	75	100	125	150	200	6
Ex-Male	USD	60	100	200	300	400	500	600	800	20
Ex-Kuala Lumpur / Langkawi/ Penang	MYR	195	325	650	975	1300	1625	1950	2600	85
Ex-Dhaka	BDT	3900	6500	13000	19500	26000	32500	39000	52000	3000
Ex-Kathmandu	NPR	1860	3100	6200	9300	12400	15500	18600	24800	2500
Ex-Istanbul	TRY	1500	2500	5000	7500	10000	12500	15000	20000	1500
Ex-Hong kong	HKD	420	700	1400	2100	2800	3500	4200	5600	150
Ex-Bangkok/Phuket	THB	1560	2600	5200	7800	10400	13000	15600	20800	700
Ex-Guangzhou/Xiamen/Shanghai	CNY	310	520	1035	1350	1440	1690	2025	2700	145
Ex-Réunion Island	EUR	28	55	100	140	180	213	300	340	20
Ex-Yangon	USD	27	45	90	135	180	225	270	360	20
Ex-Hanoi/Ho Chi Minh	USD	33	55	110	165	220	275	330	440	20
Ex-Jeddah	SAR	180	300	600	900	1200	1500	1800	2400	65
Ex-Bahrain	BHD	15	25	50	75	100	125	150	200	6
Ex- Riyadh/Dammam/Madinah	SAR	180	300	600	900	1200	1500	1800	2400	65
Ex-Denpasar Bali	IDR	630000	1050000	2100000	3150000	4200000	5250000	6300000	8400000	300000
Ex-Medina	SAR	186	309	618	926	1235	1545	1853	2472	65
Ex-Mauritius	MUR	1500	2500	5000	7500	10000	12500	15000	20000	900
Ex-Krabi	THB	1560	2600	5200	7800	10400	13000	15600	20800	700
Ex-Seychelles	SCR	526	920	1900	2800	3700	4721	5500	7553	300
Ex-Siem Reap	KHR	156000	260000	510000	760000	1100000	1300000	1600000	2080000	80000

For Flexi Plus fare you will get 20% off and IndiGo UpFront upto 50% off

Check-in Baggage: Allowance of 30/35 kg is applicable per person (2 piece only, not exceeding more than 32 Kgs per baggage), basis the sector.

Baggage allowance	Saver	Flexi Plus	IndiGo UpFront
Baggage allowance	30	30	40

Hand Baggage: One up to 7 kg and 115 cm (L+W+H), shall be allowed per customer. For contactless travel, we recommend placing it under the seat in front of you on board.

Additional Piece(s): IndiGo will levy the following charges for Baggage exceeding the permissible piece allowed that is (Two) pieces, respectively for Saver/Flexi Plus/IndiGo UpFront fare as follows:

Sector	Currency	Prebook Rate Charges (Subject to Maximum of up to 2 Pieces)	Airport Rate
India to Amsterdam	INR	2500	3000
India to Manchester	INR	2500	3000
Ex-Amsterdam	EUR	30	35
Ex-Manchester	GBP	30	35
India to Copenhagen	INR	2500	3000
Ex-Copenhagen	DKK	200	230
India to London Heathrow	INR	2500	3000
Ex-London Heathrow	GBP	30	35
India to Athens	INR	2500	3000
Ex-Athens	EUR	30	35

**Additional Charges will be applicable for Excess baggage as defined above.

Baggage Charges - Other Countries

Baggage (International)	Currency	3 Kg Pre-paid	5 Kg Pre-paid	10 Kg Pre-paid	15 Kg Pre-paid	20 Kg Pre-paid	25 Kg Pre-paid	30 Kg Pre-paid	40 Kg Pre-paid	At Airport Per Kg
Ex-India to Bangkok/Phuket	INR	3300	5500	11000	16500	22000	27500	33000	44000	1200
Ex-India to Dubai/ Sharjah / Abu Dhabi / Ras Al Kaimah / Fujairah	INR	3300	5500	11000	16500	22000	27500	33000	44000	1200
Ex-India to Singapore	INR	3300	5500	11000	16500	22000	27500	33000	44000	1200
Ex-India to Kuala Lumpur / Langkawi / Penang	INR	2700	4500	9000	13500	18000	22500	27000	36000	1200
Ex-India to Hanoi / Ho Chi Minh	INR	2250	3750	7500	11250	15000	18750	22500	30000	850
Ex-India to Yangon	INR	1656	2760	5520	8280	11040	13800	16560	22080	600
Ex-India to Dhaka	INR	1656	2760	5520	8280	11040	13800	16560	22080	700
Ex-India to Muscat	INR	3000	5000	10000	15000	20000	25000	30000	40000	1100
Ex-India to Male	INR	3750	6250	12500	18750	25000	31250	37500	50000	1000
Ex-India to Doha	INR	3300	5500	11000	16500	22000	27500	33000	44000	1200
Ex-India to Hongkong	INR	4200	7000	14000	21000	28000	35000	42000	44000	1500
Ex-India to Kuwait	INR	3300	5500	11000	16500	22000	27500	33000	56000	1200
Ex-India to Istanbul	INR	6900	11500	23000	34500	46000	57500	69000	44000	2500
Ex-India to Chengdu/Guangzhou/Xiamen/Shanghai	INR	3795	6325	12650	16500	17600	20625	24750	33000	1200
Ex-India to Réunion Island	INR	2700	4500	9000	13500	18000	22500	27000	36000	1000
Ex-India to Riyadh/ Jeddha	INR	3300	5500	11000	16500	22000	27500	33000	44000	1200
Ex- India to Colombo/Jaffna	INR	3300	4500	9000	13500	18000	27500	27000	44000	1000
Ex-India to Bahrain	INR	3300	5500	11000	16500	22000	27500	33000	44000	1200
Ex-India to Kathmandu	INR	1650	2750	5500	8250	11000	13750	16500	22000	700
Ex-India to Baku	INR	5550	9250	18500	27750	37000	46250	55500	74000	2000
Ex-India to Tibisli	INR	5550	9250	18500	27750	37000	46250	55500	74000	2000
Ex-India to Jakarta	INR	3300	5500	11000	16500	22000	27500	33000	44000	1200
Ex-India to Nairobi	INR	2700	4500	9000	13500	18000	22500	27000	36000	1000
Ex-India to Almaty	INR	5550	9250	18500	27750	37000	46250	55500	74000	2000
Ex-India to Tashkent	INR	5550	9250	18500	27750	37000	46250	55500	74000	2000
Ex-India to Denpasar Bali	INR	3300	5500	11000	16500	22000	27500	33000	44000	1200
Ex-India to Medina	INR	3312	5520	11040	16560	22080	27600	33120	44160	1200
Ex-India to Mauritius	INR	2700	4500	9000	13500	18000	22500	27000	36000	1000
Ex-India to Krabi	INR	3300	5500	11000	16500	22000	27500	33000	44000	1200
Ex India to Seychelles	INR	3300	5500	11000	16500	22000	27500	33000	44000	1200
Ex India to Siem Reap	INR	3300	5500	11000	16500	22000	27500	33000	44000	1200
Ex-Tashkent	EUR	57	95	190	285	380	475	570	760	21
Ex-Almaty	USD	60	100	200	300	400	500	600	800	22
Ex-Baku	EUR	57	95	190	285	380	475	570	760	21
Ex-Tibisli	EUR	57	95	190	285	380	475	570	760	21
Ex-Jakarta	IDR	630000	1050000	2100000	3150000	4200000	5250000	6300000	8400000	219000
Ex-Nairobi	USD	42	70	140	210	280	350	420	560	15
Ex-Singapore	SGD	72	120	240	360	480	600	720	960	25
Ex-Dubai/Sharjah/Ras Al Khaimah/Fujairah	AED	177	295	590	885	1180	1475	1770	2360	60
Ex-Abu Dhabi	AED	165	275	550	825	1100	1375	1650	2260	60
Ex-Doha	QAR	177	295	590	885	1180	1475	1770	2360	60
Ex-Colombo/Jaffna	LKR	177	22500	45000	67500	90000	1475	135000	2360	5000
Ex-Kuwait	KWD	9	15	30	45	60	75	90	120	4
Ex-Muscat	OMR	15	25	50	75	100	125	150	200	6
Ex-Male	USD	60	100	200	300	400	500	600	800	16
Ex-Kuala Lumpur / Langkawi/ Penang	MYR	195	325	650	975	1300	1625	1950	2600	70
Ex-Dhaka	BDT	3900	6500	13000	19500	26000	32500	39000	52000	2500
Ex-Kathmandu	NPR	1860	3100	6200	9300	12400	15500	18600	24800	2000
Ex-Istanbul	TRY	1500	2500	5000	7500	10000	12500	15000	20000	550
Ex-Hong kong	HKD	420	700	1400	2100	2800	3500	4200	5600	150
Ex-Bangkok/Phuket	THB	1560	2600	5200	7800	10400	13000	15600	20800	600
Ex-Guangzhou/Xiamen/Shanghai	CNY	310	520	1035	1350	1440	1690	2025	2700	100
Ex-Réunion Island	EUR	28	55	100	140	180	213	300	340	15
Ex-Yangon	USD	27	45	90	135	180	225	270	360	10
Ex-Hanoi/Ho Chi Minh	USD	33	55	110	165	220	275	330	440	12
Ex-Jeddah	SAR	180	300	600	900	1200	1500	1800	2400	65
Ex-Bahrain	BHD	15	25	50	75	100	125	150	200	6
Ex- Riyadh/Dammam/Madinah	SAR	180	300	600	900	1200	1500	1800	2400	65
Ex-Denpasar Bali	IDR	630000	1050000	2100000	3150000	4200000	5250000	6300000	8400000	219000
Ex-Medina	SAR	186	309	618	926	1235	1545	1853	2472	65
Ex-Mauritius	MUR	1500	2500	5000	7500	10000	12500	15000	20000	600
Ex-Krabi	THB	1560	2600	5200	7800	10400	13000	15600	20800	600
Ex-Seychelles	SCR	526	920	1900	2800	3700	4721	5500	7553	220
Ex-Siem Reap	KHR	156000	260000	510000	760000	1100000	1300000	1600000	2080000	60000

Check-in Baggage:

Allowance of 20 kg/ 25 kg/ 30 kg is applicable per person (2 piece only, not exceeding more than 32 Kgs per baggage), basis the sector. For Double or Triple seat bookings, extra 10 kg baggage allowance. Additional charges may apply for excess baggage.
Allowance of check-in baggage will be displayed at the time of making the booking. To know more.

Hand Baggage: One up to 7 kg and 115 cm (L+W+H), shall be allowed per customer. For contactless travel, we recommend placing it under the seat in front of you on board.

Additional Piece(s): Travel with us seamless even while you have excess baggage. Customers can book pre-paid excess Baggage allowance and pre-paid additional piece allowance (subject to a maximum of 2 pieces) up to one 1 hour prior to the scheduled departure of their domestic flight and 2 hour prior to the scheduled departure of their International flight, on the Website or through IndiGo’s call center.

IndiGo will levy the following charges for Baggage exceeding the permissible piece allowed that is (Two) pieces, respectively for Saver/Flexi Plus/IndiGo UpFront fare as follows:

Sector	Currency	Prebook Rate Charges (Subject to Maximum of up to 2 Pieces)	Airport Rate
Ex-India to Bangkok/Phuket/Singapore/Kuala Lumpur/Langkawi/Penang/Hanoi / Ho Chi Minh/Hongkong/Istanbul/Baku/Tibisli/Kakarta/Bali/Almaty/Tashkent/Chengdu/Guangzhou/Siem Reap/ Xiamen / Shanghai	INR	2000	2400
Ex-India to Dubai/ Sharjah / Abu Dhabi / Ras Al Kaimah/Fujiarah/Muscat/Male/Doha/Kuwait/Riyadh/ Jeddha/Daman/Medina/Bahrain/Nairobi/Mauritius/Seychelles/Réunion Island	INR	3000	3400
Ex-India to Dhaka/Colombo/Jafna/Kathmandu	INR	2500	2900
Ex - Tashkent/Baku/Tibsli	EUR	45	49
Ex - Almaty/Nairobi	USD	55	60
Ex - Jakarta/Bali	IDR	600000	676000
Ex-Singapore	SGD	60	66
Ex-Dubai/Sharjah/Ras Al Khaimah/Abu Dhabi	AED	140	150
Ex-Doha	QAR	135	153
Ex-Colombo	LKR	10500	11900
Ex-Kuwait	KWS	15	17
Ex-Muscat	OMR	15	17
Ex-Kuala Lumpur	MYR	180	200
Ex-Dhaka	BDT	4500	5100
Ex-Kathmandu	NPR	4500	5100
Ex-Istanbul	TRY	2000	2200
Ex-Bangkok/Phuket/Karabi	THB	1450	1590
Ex-Hanoi/Ho Chi Minh/Male	USD	50	55
Ex -Seychelles	SCR	620	680
Ex-Bahrain	BHD	35	37
Ex- Mauritius	MUR	2000	2400
Ex-Chengdu / Guangzhou	CNY	350	390
Ex-Hong Kong	HKD	350	390
Ex-Yangon	USD	30	35
Ex- Riyadh/DammammMedina/Jeddah	SAR	135	153
Ex - Fujairah	AED	140	160
Ex-Siem Reap	KHR	100000	120000
Ex-Xiamen / Shanghai	CNY	350	390
Ex-Réunion Island	EUR	45	50

**Additional Charges will be applicable for Excess baggage as defined above.

Free Baggage Allowance
Zone	Region	Saver/Flexi Plus	IndiGo UpFront
Zone 1	Indian Sub-Continent	15 \| 20 \| 30	20 \| 25 \| 35
Zone 2	Asia Pacific	20 \| 30	25 \| 35
Zone 3	Middle East	30	35
Zone 4	CIS	30	35
Zone 5	Africa	20 \| 25 \| 30	25 \| 30 \| 35
Zone 6	Far East	30	35
Zone 7	Europe	30	35
Zone 8	America	46	NA
Zone 9	Australia, New Zealand	30	NA

Question 6

Seat Select

Answer

II. Seat Select – Seating plan

The Customers shall be charged the following rates for preferential seating selected under ‘Seat Select’

a. Aircraft: A320-186 seater

A320 seating plan

Row Number	Seat Type	Rates (INR)
1	Window, Middle, Aisle	5000
2-3	Window, Middle, Aisle	2000
4-5	Window, Middle, Aisle	1500
6-10	Window, Middle, Aisle	800
12-13	Window, Middle, Aisle	5000
11,14-20	Window, Middle, Aisle	800
21-31	Window, Middle, Aisle	800

b. Aircraft: A320-180 seater

Row Number	Seat Type	Rates (INR)
1	Window, Middle, Aisle	5000
2-3	Window, Middle, Aisle	2000
4-5	Window, Middle, Aisle	1500
6-10	Window, Middle, Aisle	800
12-13	Window, Middle, Aisle	5000
11,14-20	Window, Middle, Aisle	800
21-30	Window, Middle, Aisle	800

c. Aircraft: A321-220 seater

Row Number	Seat Type	Rates (INR)
1	Window, Middle, Aisle	5000
5-8	Window, Middle, Aisle	2000
9-17	Window, Middle, Aisle	800
18	Window, Middle, Aisle	5000
28	Middle, Aisle	5000
29	Window	5000
19-26	Window, Middle, Aisle	800
29	Middle, Aisle	800
30-39	Window, Middle, Aisle	800

d. Aircraft: A321-222 seater

Row Number	Seat Type	Rates (INR)
1	Window, Middle, Aisle	5000
2-3	Window, Middle, Aisle	2000
4-5	Window, Middle, Aisle	1500
6-15	Window, Middle, Aisle	800
18,19,28	Window, Middle, Aisle	5000
16,20-27	Window, Middle, Aisle	800
29-38	Window, Middle, Aisle	800

e. Aircraft: A321-232 seater

A321 seating plan

Row Number	Seat Type	Rates (INR)
1	Window, Middle, Aisle	5000
2-3	Window, Middle, Aisle	2000
4-5	Window, Middle, Aisle	1500
6-16	Window, Middle, Aisle	800
18-19	Window, Middle, Aisle	5000
28	Middle, Aisle	5000
29	Window	5000
17,20-27	Window, Middle, Aisle	800
29	Middle, Aisle	800
30-39	Window, Middle, Aisle	800

f. Aircraft - 77W77E - 400/531 seater

77W77E seating plan

Row Number	Seat Type	Rates (INR)
Row 2	XL	3500
Row 3-9	Regular	1500
Row 10	Regular	1500
Row 12	XL	3500
Row 13	Regular	1500
Row 13	XL	3500
Row 14 - 27	Regular	1500
Row 28	Regular	1500
Row 31	XL	3500
Row 32	XL	3500
Row 32	Regular	1000
Row 32	Regular	1200
Row 33 - 45	Regular	1000
Row 33 - 45	Regular	1200
Row 46, 47	Regular	1200
Row 46, 47	Regular	1000
Row 49	XL	3500
Row 50 - 57	Regular	1000
Row 50 - 57	Regular	750
Row 58 - 61	Regular	750
Row 58 - 61	Regular	1000
Row 62, 63	Regular	1000
Row 62, 63	Regular	750

g. Aircraft: B 737 Max 8 – 176 seater

B 737 seating plan

Row Number	Seat Type	Rates (INR)
3	Window, Middle, Aisle	5000
4-5	Window, Middle, Aisle	2000
6-12	Window, Middle, Aisle	800
14-15	Window, Middle, Aisle	5000
16-31	Window, Middle, Aisle	800

h. Aircraft: ATR

ATR seating plan

Seat Fee for ATRs	Regular rate (INR) For JAF
Rows 1,2,19,20	799
Rows 3,4,5	399
Rows 6-8	249
Rows 9-15	299
Rows 16	349
Rows 17-18	Nil

i. Aircraft: 78978A/C338

Row Number	Seat Type	Rates (INR)
1 to 8	Window/Aisle	Free
1 to 8	Middle	Free
9, 11	XL- Window/Aisle (9A,C,11D,F,G,J)	2999
9, 11	XL- Middle (9B, 11E,H)	2999
10, 12	Window/Aisle	1999
10, 12	Middle	1999
11 (A,C) to 16	Window/Aisle	1999
11 (B) to 16	Middle	1999
17 to 25	Window/Aisle	1499
17 to 25	Middle	1499
26, 28 to 34	Window/Aisle	999
26, 28 to 34	Middle	999
27	Emergency Exit -Window/Aisle	2999
27	Emergency Exit -Middle	2999
35 to 42	Window/Aisle	499
35 to 42	Middle	Free

j. Aircraft: A321-195 Seater

Row number	Seat Type	Rates (INR)
1 to 3	All	Free
4	Window, Middle, Aisle	2999
5 to 8	Window, Middle, Aisle	1000
9 to 12	Window, Middle, Aisle	800
14, 15	All	2999
13, 16 to 23	Window/Aisle	500
13, 16 to 23	Middle	Free
24 to 28	Window/Aisle	450
24 to 28	Middle	400
29 to 34	Window/Aisle	300
29 to 34	Middle	250

^*In case of 180 seater aircraft row number 30 is non reclining

If such service is booked through IndiGo’s call centre, an additional amount as applicable will be charged.

If you have taken Flexi Plus fare then the standard seats are free and on IndiGo UpFront all seats are free

You can skip selecting a preferred seat and complete your booking. IndiGo will auto-assign a seat prior to your travel

Question 7

Other Fees and Charges

Answer

III. Other Fees and Charges

Fast Forward (Airport Charges) - Other Countries

INR	SGD	AED	THB	OMR	NPR	USD	QAR	EUR	GBP	BDT	KWD	MYR	SAR	HKD	CNY	BHD	KHR
850	20	45	375	4	1360	10	40	10	10	970	3	45	40	90	75	3	40000

Fast Forward (Airport Charges) - Europe

Sector	Currency	Rate
India to Amsterdam	INR	1000
India to Manchester	INR	1000
Ex-Amsterdam	EUR	11
Ex-Manchester	GBP	10
India to Copenhagen	INR	1000
Ex-Copenhagen	DKK	80
India to London Heathrow	INR	1000
Ex-London Heathrow	GBP	10

Infant - Other Countries

Infant (International Sectors)	Currency	Saver/Flexi/Upfront
Ex-India to Colombo/Jaffna	INR	4400
Ex-India to Kathmandu	INR	4400
Ex-India to Dhaka	INR	4400
Ex-India to Male	INR	4400
Ex-India to Bangkok/Phuket /Krabi	INR	5500
Ex-India to Singapore	INR	5500
Ex-India to Kuala Lumpur / Langkawi / Penang	INR	5500
Ex-India to Jakarta/Bali	INR	5500
Ex-India to Hanoi / Ho Chi Minh	INR	5500
Ex-India to Siem Reap	INR	5500
Ex-India to Dubai/ Sharjah / Abu Dhabi / Ras Al Kaimah / Fujairah	INR	5500
Ex-India to Doha	INR	5500
Ex-India to Muscat	INR	5500
Ex-India to Bahrain	INR	5500
Ex-India to Kuwait	INR	5500
Ex-India to Riyadh/ Jeddha/Madinah	INR	5500
Ex-India to Baku	INR	6600
Ex-India to Tibisli	INR	6600
Ex-India to Almaty	INR	0
Ex-India to Tashkent	INR	6600
Ex-India to Mauritius	INR	6600
Ex-India to Seychelles	INR	6600
Ex-India to Nairobi	INR	6600
Ex-India to Reunion Island	INR	6600
Ex-India to Shanghai/ Guangzhou	INR	7700
Ex-India to Hongkong	INR	7700
Ex-Colombo/Jaffna	LKR	17600
Ex-Kathmandu	NPR	8500
Ex-Dhaka	BDT	6800
Ex-Male	USD	106
Ex-Bangkok/Phuket /Krabi	THB	2300
Ex-Singapore	SGD	90
Ex-Kuala Lumpur / Langkawi / Penang	MYR	280
Ex-Jakarta/Bali	IDR	1183000
Ex-Hanoi / Ho Chi Minh	USD	70
Ex-Siem Reap	KHR	290000
Ex-Dubai/ Sharjah / Abu Dhabi / Ras Al Kaimah / Fujairah	AED	260
Ex-Doha	QAR	250
Ex-Muscat	OMR	27
Ex-Bahrain	BHD	26
Ex-Kuwait	KWD	22
Ex-Riyadh/ Jeddha/Madinah	SAR	260
Ex-Baku	EUR	75
Ex-Tibisli	EUR	75
Ex-Almaty	USD	0
Ex-Tashkent	EUR	75
Ex-Mauritius	MUR	3800
Ex-Seychelles	SCR	1200
Ex-Nairobi	USD	85
Ex-Reunion Island	EUR	75
Ex-Shanghai/ Guangzhou	CNY	680
Ex-Hongkong	HKD	770
Ex-Istanbul	TRY	6200

Infant - Europe

Infant (International Sectors)	Currency	Saver/Flexi/Upfront
Ex-India to Amsterdam	INR	11000
Ex-India to Manchester	INR	11000
Ex-Amsterdam	EUR	120
Ex-Manchester	GBP	105
Ex-India to Copenhagen	INR	11000
Ex-Copenhagen	DKK	900
Ex-India to London Heathrow	INR	11000
Ex-London Heathrow	GBP	105
Ex - Amsterdam	EUR	120
Ex - Copenhagen	DKK	900
Ex-India to Athens	INR	11000
Ex-Athens	EUR	120

Travel Certificate

INR	SGD	AED	THB	OMR	NPR	USD	QAR	EUR	GBP	BDT	KWD
300	6	16	132	1.5	480	4	14	4	3	336	1.2

Note: If a request for travel certificate is made through IndiGo’s call centre, an additional fee of INR 100 per person per sector will apply

Special Baggage handling fee (Payable at Airport) - Other Countries

INR	SGD	AED	THB	OMR	NPR	USD	QAR	EUR	GBP	BDT	KWD	MYR	SAR	HKD	CNY	BHD	MUR	KHR
4000	80	210	1760	20	6400	55	195	50	40	5800	15	200	195	415	340	20	2200	200000

Special Baggage handling fee (Payable at Airport) - Europe

INR	EUR	GBP
4000	50	40

Click here for more information on Special Baggage.

Sports Equipment Handling Fees (Pre-book rate) - Other Countries

INR	SGD	AED	THB	OMR	NPR	USD	QAR	EUR	GBP	BDT	KWD	MYR	SAR	HKD	CNY	BHD	MUR	KHR
3500	70	189	1540	18	5600	46	168	42	35	4200	14	175	172	364	298	16	1800	180000

Sports Equipment Handling Fees (Pre-book rate) - Europe

INR	EUR	GBP	DKK
3500	42	35	280

Click here for more information on Sports Equipment.

Convenience Fee^###

	INR	SGD	AED	THB	OMR	NPR	USD	QAR	EUR	GBP	BDT	KWD	BHD	HKD	CNY	SAR	MYR	MUR	SCR	AUD	CAD	CHF	DKK	IDR	JPY	KZT	LKR	SEK	TRY	KHR
Credit Cards/ Debit Cards / Mobile App / Net Banking	699	11	46	389	3	592	15	55	11	12	531	5	5	75	72	28	45	214	66	20	9	4	31	76045	775	1355	788	45	183	23000
Voucher	200	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#	#

The convenience fee mentioned above will vary depending on various factors including but not limited to type of fare, journey type, etc

NA- Not Applicable

^###(Convenience fee will be shown in the fare break down on the payment page)

Booking Fee

INR	SGD	AED	THB	OMR	NPR	USD	QAR	EUR	GBP	BDT	KWD	MUR	SCR
550	12	32	282	4	1074	10	34	9	9	714	3	300	91

6E PRIME

(Ex-India to Overseas)	Currency	Price
Ex-India - Bangkok/Phuket/Krabi	INR	1399
Ex India - Dubai/ Sharjah / Abu Dhabi/ Ras Al Khaimah/Fujairah	INR	1299
Ex- India - Singapore	INR	1299
Ex- India -Kuala Lumpur/Langkawi/Penang	INR	1399
Ex- India -Hanoi / Ho Chi Minh	INR	1299
Ex- India -Dhaka	INR	1299
Ex- India - Muscat	INR	1299
Ex- India - Male	INR	1399
Ex- India - Doha	INR	1299
Ex- India - Hongkong	INR	1399
Ex- India - Kuwait	INR	1299
Ex- India - Istanbul	INR	1900
Ex- India - Colombo / Jaffna	INR	1299
Ex-India - Dammam/Madinah/Riyadh/Jeddah	INR	1299
Ex- India - Kathmandu	INR	1299
Ex- India - Bahrain	INR	1299
Ex- India - Baku	INR	1299
Ex- India - Tbilisi	INR	1299
Ex- India - Jakarta/Denpasar	INR	1299
Ex- India - Tashkent	INR	1299
Ex- India - Almaty	INR	1299
Ex- India - Mauritius	INR	1399
Ex India to Seychelles	INR	1399
Ex-India to Nairobi	INR	1399
Ex-India to Siam Reap	INR	1399
Ex-India to Guangzhou	INR	1399

(Overseas to India)	Currency	Price
Ex - Bangkok/Phuket/Krabi	THB	600
Ex - Dubai/ Sharjah / Abu Dhabi / Ras Al Khaimah/Fujairah	AED	70
Ex - Singapore	SGD	25
Ex - Kuala Lumpur/Langkawi/Penang	MYR	75
Ex- India - Hanoi / Ho Chi Minh	USD	17
Ex - Dhaka	BDT	2000
Ex - Muscat	OMR	7
Ex - Male	USD	20
Ex - Doha	QAR	65
Ex - Hongkong	HKD	135
Ex - Kuwait	KWD	6
Ex - Istanbul	INR	1900
Ex- Colombo / Jaffna	INR	1399
Ex- Dammam/Madinah/Riyadh/Jeddah	SAR	65
Ex- Kathmandu	NPR	2300
Ex- Bahrain	BHD	7
Ex- Baku	EUR	15
Ex- Tbilisi	EUR	15
Ex- Jakarta/Denpasar	IDR	280000
Ex- Tashkent	EUR	15
Ex- Almaty	USD	17
Ex- Mauritius	MUR	800
Ex - Seychelles	SCR	240
Ex- Nairobi	USD	17
Ex-Siam Reap	KHR	70000
Ex-Guangzhou	CNY	120

For more details of 6E prime Click Here.

6E SEAT & EAT

(Ex-India to Overseas)	Currency	Price
Ex-India - Bangkok/Phuket/Krabi	INR	899
Ex India - Dubai/ Sharjah / Abu Dhabi/ Ras Al Khaimah/Fujairah	INR	899
Ex- India - Singapore	INR	899
Ex- India -Kuala Lumpur/Langkawi/Penang	INR	899
Ex- India -Hanoi / Ho Chi Minh	INR	899
Ex- India -Dhaka	INR	899
Ex- India - Muscat	INR	899
Ex- India - Male	INR	899
Ex- India - Doha	INR	899
Ex- India - Hongkong	INR	899
Ex- India - Kuwait	INR	899
Ex- India - Istanbul	INR	1600
Ex- India - Colombo / Jaffna	INR	899
Ex-India - Dammam/Madinah/Riyadh/Jeddah	INR	899
Ex- India - Kathmandu	INR	899
Ex- India - Bahrain	INR	899
Ex- India - Baku	INR	899
Ex- India - Tbilisi	INR	899
Ex- India - Jakarta/Denpasar	INR	899
Ex- India - Tashkent	INR	899
Ex- India - Almaty	INR	899
Ex- India - Mauritius	INR	899
Ex India to Seychelles	INR	899
Ex-India to Nairobi	INR	899
Ex-India to Siam Reap	INR	899
Ex-India to Guangzhou	INR	899

(Overseas to India)	Currency	Price
Ex - Bangkok/Phuket/Krabi	THB	430
Ex - Dubai/ Sharjah / Abu Dhabi / Ras Al Khaimah/Fujairah	AED	45
Ex - Singapore	SGD	15
Ex - Kuala Lumpur/Langkawi/Penang	MYR	50
Ex- India - Hanoi / Ho Chi Minh	USD	12
Ex - Dhaka	BDT	1400
Ex - Muscat	OMR	5
Ex - Male	USD	12
Ex - Doha	QAR	45
Ex - Hongkong	HKD	85
Ex - Kuwait	KWD	4
Ex - Istanbul	INR	1600
Ex- Colombo / Jaffna	INR	949
Ex- Dammam/Madinah/Riyadh/Jeddah	SAR	45
Ex- Kathmandu	NPR	1600
Ex- Bahrain	BHD	5
Ex- Baku	EUR	10
Ex- Tbilisi	EUR	10
Ex- Jakarta/Denpasar	IDR	190000
Ex- Tashkent	EUR	10
Ex- Almaty	USD	12
Ex- Mauritius	MUR	500
Ex - Seychelles	SCR	165
Ex- Nairobi	USD	12
Ex-Siam Reap	KHR	45000
Ex-Guangzhou	CNY	80

Note: If such service is booked through IndiGo’s call centre, an additional amount as applicable will be charged

Question 8

Changes and Cancellation

Answer

IV. Changes and Cancellation - Other Countries

The following rates are applicable in INR currency for Saver fare.

Saver		Change fee		Cancellation Fee
Zone	Region	4-72 (Hours)	72 Hours and beyond	4-24 (Hours)	24-72 (Hours)	72 Hours and beyond
Zone 1	Indian Sub-Continent	2999	2999	5999	4999	3999
Zone 2	Asia Pacific	3999	3999	8999	7999	6999
Zone 3	Middle East	3999	3999	8999	7999	6999
Zone 4	CIS	3999	3999	8999	7999	6999
Zone 5	Africa	5999	5999	9999	8999	7999
Zone 6	China, Far East	5999	5999	8999	7999	6999
Zone 7	Europe	7999	7999	13999	11999	9999
Zone 8	America	12999	12999	15999	14999	12999
Zone 9	Australia, New Zealand	12999	12999	20999	19999	17999

Charges for bookings made in other currencies will be calculated based on the applicable USD rates for Saver fare.

Saver		Change fee		Cancellation Fee
Zone	Region	4-72 (Hours)	72 Hours and beyond	4-24 (Hours)	24-72 (Hours)	72 Hours and beyond
Zone 1	Indian Sub-Continent	45	45	90	75	60
Zone 2	Asia Pacific	60	60	135	120	105
Zone 3	Middle East	60	60	135	120	105
Zone 4	CIS	60	60	135	120	105
Zone 5	Africa	90	90	150	135	120
Zone 6	China, Far East	90	90	135	120	105
Zone 7	Europe	120	120	210	180	150
Zone 8	America	195	195	240	225	195
Zone 9	Australia, New Zealand	195	195	315	300	270

The following rates are applicable in INR currency for Flexi Plus fare.

Flexi Plus		Change fee		Cancellation Fee
Zone	Region	4-72 (Hours)	72 Hours and beyond	4-24 (Hours)	24-72 (Hours)	72 Hours and beyond
Zone 1	Indian Sub-Continent	1999	299	3999	3999	2999
Zone 2	Asia Pacific	2999	299	5999	5999	4999
Zone 3	Middle East	2999	299	5999	5999	4999
Zone 4	CIS	2999	299	5999	5999	4999
Zone 5	Africa	3999	299	7999	7999	4999
Zone 6	China, Far East	4999	499	5999	5999	4999
Zone 7	Europe	5999	499	8999	8999	7999

Charges for bookings made in other currencies will be calculated based on the applicable USD rates for Flexi Plus fare.

Flexi Plus		Change fee		Cancellation Fee
Zone	Region	4-72 (Hours)	72 Hours and beyond	4-24 (Hours)	24-72 (Hours)	72 Hours and beyond
Zone 1	Indian Sub-Continent	30	4	60	60	45
Zone 2	Asia Pacific	45	4	90	90	75
Zone 3	Middle East	45	4	90	90	75
Zone 4	CIS	45	4	90	90	75
Zone 5	Africa	60	4	120	120	75
Zone 6	China, Far East	75	7	90	90	75
Zone 7	Europe	90	7	135	135	120

The following rates are applicable in INR currency for IndiGo UpFront fare.

IndiGo UpFront		Change fee		Cancellation Fee
Zone	Region	4-72 (Hours)	72 Hours and beyond	4-24 (Hours)	24-72 (Hours)	72 Hours and beyond
Zone 1	Indian Sub-Continent	999	NIL	2499	1999	1499
Zone 2	Asia Pacific	999	NIL	2499	1999	1499
Zone 3	Middle East	999	NIL	2499	1999	1499
Zone 4	CIS	999	NIL	2499	1999	1499
Zone 5	Africa	999	NIL	2499	1999	1499
Zone 6	China, Far East	999	NIL	2999	2999	1999
Zone 7	Europe	999	NIL	2999	2999	1999

Charges for bookings made in other currencies will be calculated based on the applicable USD rates for IndiGo UpFront fare.

IndiGo UpFront		Change fee		Cancellation Fee
Zone	Region	4-72 (Hours)	72 Hours and beyond	4-24 (Hours)	24-72 (Hours)	72 Hours and beyond
Zone 1	Indian Sub-Continent	15	NIL	37	30	22
Zone 2	Asia Pacific	15	NIL	37	30	22
Zone 3	Middle East	15	NIL	37	30	22
Zone 4	CIS	15	NIL	37	30	22
Zone 5	Africa	15	NIL	37	30	22
Zone 6	China, Far East	15	NIL	45	45	30
Zone 7	Europe	15	NIL	45	45	30

For International bookings, customers can make any changes or cancellations free of charge when the booking is made through the IndiGo website or mobile application, provided the request is raised within 48 hours of booking and the flight is scheduled at least 15 days

If any cancellations to Bookings are undertaken through IndiGo’s call centre, an additional fee of upto INR 500 per person per sector will be levied by IndiGo.

Note: Base fare and fuel surcharge will be applied if canceled within 24 hours.

Question 9

Zone Wise Classification

Answer

Zone Classification

Zone	Countries
Zone 1	Indian Sub-Continent
Zone 2	Asia Pacific
Zone 3	Middle East
Zone 4	CIS
Zone 5	Africa
Zone 6	China, Far East
Zone 7	Europe
Zone 8	America
Zone 9	Australia, New Zealand

Zone 1 – Indian Sub-Continent

Colombo | Dhaka | Kathmandu | Jaffna | Male

Zone 2 – Asia Pacific

Zone 3 – Middle East

Zone 4 – CIS

Baku | Tbilisi | Tashkent | Almaty

Zone 5 – Africa

Zone 6 – China, Far East

Zone 7 – Europe

Zone 8 – America

Zone 9 – Australia, New Zealand

Question 10

Change and Cancellation

Answer

I. Changes and Cancellation

The following rates are applicable in INR currency for Saver fare.

Saver		Change fee		Cancellation Fee
Zone	Region	4-72 (Hours)	72 Hours and beyond	4-24 (Hours)	24-72 (Hours)	72 Hours and beyond
Zone 1	Indian Sub-Continent	2999	2999	5999	4999	3999
Zone 2	Asia Pacific	3999	3999	8999	7999	6999
Zone 3	Middle East	3999	3999	8999	7999	6999
Zone 4	CIS	3999	3999	8999	7999	6999
Zone 5	Africa	5999	5999	9999	8999	7999
Zone 6	China, Far East	5999	5999	8999	7999	6999
Zone 7	Europe	7999	7999	13999	11999	9999
Zone 8	America	12999	12999	15999	14999	12999
Zone 9	Australia, New Zealand	12999	12999	20999	19999	17999

Charges for bookings made in other currencies will be calculated based on the applicable USD rates for Saver fare.

Saver		Change fee		Cancellation Fee
Zone	Region	4-72 (Hours)	72 Hours and beyond	4-24 (Hours)	24-72 (Hours)	72 Hours and beyond
Zone 1	Indian Sub-Continent	45	45	90	75	60
Zone 2	Asia Pacific	60	60	135	120	105
Zone 3	Middle East	60	60	135	120	105
Zone 4	CIS	60	60	135	120	105
Zone 5	Africa	90	90	150	135	120
Zone 6	China, Far East	90	90	135	120	105
Zone 7	Europe	120	120	210	180	150
Zone 8	America	195	195	240	225	195
Zone 9	Australia, New Zealand	195	195	315	300	270

The following rates are applicable in INR currency for Stretch fare.

Stretch		Change fee		Cancellation Fee
Zone	Region	4-72 (Hours)	72 Hours and beyond	4-24 (Hours)	24-72 (Hours)	72 Hours and beyond
Zone 2	Asia Pacific	4999	4999	9999	8999	7999
Zone 3	Middle East	4999	4999	9999	8999	7999
Zone 7	Europe	8999	8999	15999	13999	11999
Zone 9	Australia, New Zealand	10999	10999	18999	16999	14999

Charges for bookings made in other currencies will be calculated based on the applicable USD rates for Stretch fare.

Stretch		Change fee		Cancellation Fee
Zone	Region	4-72 (Hours)	72 Hours and beyond	4-24 (Hours)	24-72 (Hours)	72 Hours and beyond
Zone 2	Asia Pacific	75	75	150	135	120
Zone 3	Middle East	75	75	150	135	120
Zone 7	Europe	135	135	240	210	180
Zone 9	Australia, New Zealand	165	165	285	255	225

The following rates are applicable in INR currency for Stretch+ fare.

Stretch+		Change fee		Cancellation Fee
Zone	Region	4-72 (Hours)	72 Hours and beyond	4-24 (Hours)	24-72 (Hours)	72 Hours and beyond
Zone 2	Asia Pacific	999	999	2999	2999	2999
Zone 3	Middle East	999	999	2999	2999	2999
Zone 7	Europe	999	999	4999	4999	4999
Zone 9	Australia, New Zealand	999	999	6999	6999	6999

Charges for bookings made in other currencies will be calculated based on the applicable USD rates for Stretch+ fare.

Stretch+		Change fee		Cancellation Fee
Zone	Region	4-72 (Hours)	72 Hours and beyond	4-24 (Hours)	24-72 (Hours)	72 Hours and beyond
Zone 2	Asia Pacific	15	15	45	45	45
Zone 3	Middle East	15	15	45	45	45
Zone 7	Europe	15	15	75	75	75
Zone 9	Australia, New Zealand	15	15	105	105	105

For International bookings, customers can make any changes or cancellations free of charge when the booking is made through the IndiGo website or mobile application, provided the request is raised within 48 hours of booking and the flight is scheduled at least 15 days

Question 11

Checked-In Baggage

Answer

i. Allowance of check-in baggage will be displayed at the time of making the booking.

ii. Checked-in Baggage allowance for 6E*/TK (IN-US) flights: (6E marketed)

IndiGo allows free Checked-in Baggage up to 2 (two) pieces each weighing not more than 23kgs per person/Customer for its Economy Class flights operating to US markets (i.e., New York City, Boston, Chicago, Washington) under Codeshare arrangement. In case, such single (1) piece weighs above 23 kg per person/Customer, IndiGo will levy Excess Baggage charges as set out under point no. (iii) below.
In case, a Customer/passenger wish to travel with more than 2 (two) piece of Checked-in Baggage, IndiGo will levy an “Additional Piece” charges as set out in the table in point no. (iii) below.

iii. Excess baggage charges for passengers travelling on 6E Marketed and TK Operated (IN-US) flights: IndiGo will levy a per piece excess baggage charge for each Additional Piece of Checked-in Baggage as mentioned in table below:

Additional Piece Charges	USD 250
Overweight Charges for baggage weighing between 23 -32kg	USD 80

**IndiGo does not permit any single (1) piece of Checked-in Baggage weighing more than 32 kg. To carry any such Baggage, Additional Piece Charges along with Overweight Charges will be levied on the Checked-in Baggage.

iv. Excess baggage charges:

For customers travelling on 6E Marketed and partner operated flights, the excess baggage will be charged as below.

a) For journey commencing from India (except US codeshare sectors), excess baggage charges will levy as per IndiGo’s standard rates listed in the table below.

Country/Sector	Currency	At airport per kg
To Europe
Athens	INR	2500
Tel Aviv	INR	2500
Brussels	INR	2500
Budapest	INR	2500
Copenhagen	INR	2500
Malta	INR	2500
Dublin	INR	2500
Paris	INR	2500
Nice	INR	2500
Toulouse	INR	2500
Lyon	INR	2500
Milan	INR	2500
Rome	INR	2500
Venice	INR	2500
Lisbon	INR	2500
Porto	INR	2500
Prague	INR	2500
Zurich	INR	2500
Geneva	INR	2500
Euroairport	INR	2500
Barcelona	INR	2500
Valencia	INR	2500
Madrid	INR	2500
Sofia	INR	2500
Varna	INR	2500
Vienna	INR	2500
Salzburg	INR	2500
Oslo	INR	2500
Stockholm	INR	2500
Helsinki	INR	2500
Belgrade	INR	2500
Dusseldorf	INR	2500
Hamburg	INR	2500
Stuttgart	INR	2500
Hannover	INR	2500
Nuremberg	INR	2500
Frankfurt	INR	2500
Munich	INR	2500
Berlin	INR	2500
Goteborg	INR	2500
Malaga	INR	2500
Palma de Mallorca	INR	2500

To United Kingdom
London Gatwick	INR	2300
London Heathrow	INR	2300
Birmingham	INR	2300
Edinburgh	INR	2300
Cardiff	INR	2300
Glasgow	INR	2300
Aberdeen	INR	2300
Newcastle	INR	2300

To Africa
Casablanca	INR	3300
Dar es Salaam	INR	3000
Kilimanjaro	INR	3000
Cape Town	INR	3200
Johannesburg	INR	3200

To Australia
Melbourne	INR	1900
Perth	INR	1900
Brisbane	INR	1900
Adelaide	INR	1900
Gold Coast	INR	1900
Canberra	INR	1900
Sydney	INR	1900
Cairns	INR	1900
Darwin	INR	1900
Hobart	INR	1900

To Japan
Henada	INR	1900
Kansai	INR	1900
Narita	INR	1900

To Malaysia
Penang	INR	1500
Langkawi	INR	1500
Kuching	INR	1500
Johor Bahru	INR	1500
Kota Kinabalu	INR	1500

To Indonesia
Jakarta	INR	1500
Denpasar Bali	INR	1500

To Philippines
Manila	INR	1500
Clark	INR	1500

To New Zealand
Auckland	INR	1900

b) For journey starting from a codeshare point to India (6E Marketed) and partner marketed flights:

Excess baggage charges vary depending on the partner airline.
Customers are advised to check the partner carrier’s website for specific excess baggage policies and charges.

Question 12

Baggage Charges

Answer

I. Excess Baggage Rates

Currency	3 kg Prepaid	5 kg Prepaid	10 Kg Prepaid	15 Kg Prepaid	20 Kg Prepaid	30Kg Prepaid	At Airport Per Kg
INR	1515	2525	4950	7260	9000	13500	600
SGD	33	55	108	158	197	295	15
AED	97	161	315	462	574	861	40
THB	828	1380	2700	3960	4920	7380	400
OMR	11	18	36	53	66	98	4
NPR	2760	4600	9000	13200	16400	24600	1200
USD	22	37	72	106	131	197	11
QAR	97	161	315	462	574	861	40
EUR	25	41	81	119	148	221	11
GBP	22	37	72	106	131	197	9
BDT	2208	3680	7200	10560	13120	19680	1000
KWD	8	14	27	40	49	74	3
MYR	97	161	315	462	574	861	40
SAR	97	161	315	462	574	861	40
HKD	166	276	540	792	984	1476	90
CNY	166	276	540	792	984	1476	80
BHD	11	18	36	53	66	98	4

Check-in Baggage Allowance:

Baggage Allowance Stretch Stretch+
Free Check-in 30kg (2 pieces) 40 Kg (2 pieces)
Hand baggage allowance 12kg (1 piece only) 12kg (1 piece only)
Infant hand baggage allowance 7kg 7kg
Additional Piece(s)- Checked-in Baggage: IndiGo will levy the following charges for checked-in Baggage exceeding 2 (two) piece, as follows:

Additional Per Piece	Domestic Sector
Pre-Book Charges (Subject to Maximum of up to 2 Pieces)	INR 900
Airport Charges	INR 1000

Currency	INR	SGD	AED	THB	OMR	NPR	USD	QAR	EUR	GBP	BDT	KWD	MYR	SAR	HKD	CNY
At Airport	1000	20	54	470	5.9	1790	16	57	15	15	1190	4.6	65	58	130	120

Baggage- International Connecting Flights:

Baggage (Domestic)	INR	SGD	AED	THB	OMR	NPR	USD	QAR	EUR	GBP	BDT	KWD
8 Kg prepaid	1600	32	86.4	752	9.44	2864	25.6	86.4	24	19.2	1904	7.36
15 Kg Prepaid	3000	60	162	1410	17.7	5370	48	162	45	36	3570	13.8
30 Kg Prepaid	6000	120	324	2820	35.4	10740	96	324	90	72	7140	27.6

Terms and Conditions for purchasing prepaid excess baggage for International Connecting Flights:

Excess baggage should to be booked at least 6 hours before the scheduled departure.
The domestic flight should be within 48 hours of your international flight or 48 hours after completion of institutional quarantine.

Customers/Passengers should produce relevant international travel documents or institutional quarantine release certificate, respectively, at the time of check-in failing which IndiGo will charge excess baggage as per applicable airport rates.

Free Baggage Allowance
Region	Stretch	Stretch+
Domestic	30	40

Question 13

Other Fee and Charges

Answer

II. Other Fees and Charges

Infant

Currencies	Stretch/Stretch+
INR	5000
EUR	55
USD	63
IDR	1075980
SGD	82
AED	232
QAR	231
LKR	22968
KWD	20
OMR	24
MYR	255
BDT	797
NPR	9600
TRY	61
HKD	494
THB	2022
SAR	238
BHD	30
MUR	2838
SCR	900
KHR	289920
GBP	48
DKK	413
CNY	458

Unaccompanied Minor

INR	SGD	AED	THB	OMR	NPR	USD	QAR	EUR	GBP	BDT	KWD
4999	85	225	2160	25	8000	65	225	60	50	6515	20

Special Baggage Fee (Payable at Airport)

INR	SGD	AED	THB	OMR	NPR	USD	QAR	EUR	GBP	BDT	KWD	MYR	SAR	HKD	CNY	BHD
2000	40	110	880	10	3200	25	100	25	20	2400	10	100	100	210	170	10

Click here for more information on Special Baggage

Sports Equipment Handling Fees (Pre-book rate)

INR	SGD	AED	THB	OMR	NPR	USD	QAR	EUR	GBP	BDT	KWD	MYR	SAR	HKD	CNY	BHD
1500	30	81	660	8	2400	20	72	18	15	1800	6	75	74	156	128	7

Click here for more information on Sports Equipment.

Question 14

Changes and Cancellation

Answer

III. CHANGES AND CANCELLATION

Change and Cancellation: IndiGo Stretch Domestic

The following rates are applicable in INR currency for Stretch fare.

Stretch	Change fee		Cancellation Fee
	3-72 (Hours)	72 Hours and beyond	3-24 (Hours)	24-72 (Hours)	72 Hours and beyond
	3499	3499	5999	3999	3999

Charges for bookings made in other currencies will be calculated based on the applicable USD rates for Stretch fare.

Stretch	Change fee		Cancellation Fee
	3-72 (Hours)	72 Hours and beyond	3-24 (Hours)	24-72 (Hours)	72 Hours and beyond
	52	52	90	60	60

The following rates are applicable in INR currency for Stretch+ fare.

Stretch+	Change fee		Cancellation Fee
	3-72 (Hours)	72 Hours and beyond	3-24 (Hours)	24-72 (Hours)	72 Hours and beyond
	NIL	NIL	999	999	999

Charges for bookings made in other currencies will be calculated based on the applicable USD rates for Stretch+ fare.

Stretch+	Change fee		Cancellation Fee
	3-72 (Hours)	72 Hours and beyond	3-24 (Hours)	24-72 (Hours)	72 Hours and beyond
	NIL	NIL	15	15	15

For Domestic bookings, customers can make any changes or cancellations free of charge when the booking is made through the IndiGo website or mobile application, provided the request is raised within 48 hours of booking and the flight is scheduled at least 7 days

Question 15

Baggage Charges

Answer

I. Excess Baggage Rates

Baggage (International)	Currency	5kg Pre-paid	10Kg Pre-paid	15Kg Pre-paid	20Kg Pre-paid	30Kg Pre-paid	At Airport Per Kg
Ex-India to Bangkok	INR	5500	11000	16500	22000	33000	1200
Ex-Bangkok	THB	2600	5200	7800	10400	15600	600

Check-in Baggage Allowance:

Baggage Allowance Stretch Stretch+
Free Check-in 30kg (2 pieces) 40 Kg (2 pieces)
Hand baggage allowance 12kg (1 piece only) 12kg (1 piece only)
Infant hand baggage allowance 7kg 7kg
Additional Piece(s)- Checked-in Baggage: IndiGo will levy the following charges for checked-in Baggage exceeding 2 (two) piece, as follows:

Additional Per Piece**	International Sector (Starting)
Pre-Book Charges (Subject to Maximum of up to 2 Pieces)	INR 1600
Airport Charges	INR 2000

Currency	INR	SGD	AED	THB	OMR	NPR	USD	QAR	EUR	GBP	BDT	KWD	MYR	SAR	HKD	TRY	CNY
International (At Airport)	2000	40	110	940	12	3580	32	110	30	30	2380	9	130	110	260	160	240

Free Baggage Allowance
Zone	Region	Stretch	Stretch+
Zone 1	Indian Sub-Continent	NA	NA
Zone 2	Asia Pacific	30 \| 40	35 \| 45
Zone 3	Middle East	40	45
Zone 4	CIS	NA	NA
Zone 5	Africa	NA	NA
Zone 6	Far East	NA	NA
Zone 7	Europe	46	46
Zone 8	America	NA	NA
Zone 9	Australia, New Zealand	40	46

Question 16

Seat Select

Answer

Aircraft: B787-9

Row Number	Seat Type	Rate (INR)
9, 11	Window/Aisle (9A,C,11D,F,G,J)	3100
9, 11	Middle (9B, 11E,H)	2600
10, 12	Window/Aisle	750
10, 12	Middle	700
11 to 16	Window/Aisle	750
11 to 16	Middle	700
17 to 25	Window/Aisle	450
17 to 25	Middle	400
26, 28 to 34	Window/Aisle	500
26, 28 to 34	Middle	Free
27	Window/Aisle	1350
27	Middle	1100
35 to 42	Window/Aisle	300
35 to 42	Middle	250

Question 17

Other Fee and Charges

Answer

III. Other Fees and Charges

Infant - Other Countries

Infant (International Sectors)	Currency	(Stretch/Stretch+)
Ex-India to Colombo/Jaffna	INR	7700
Ex-India to Kathmandu	INR	7700
Ex-India to Dhaka	INR	7700
Ex-India to Male	INR	7700
Ex-India to Bangkok/Phuket /Krabi	INR	8250
Ex-India to Singapore	INR	8250
Ex-India to Kuala Lumpur / Langkawi / Penang	INR	8250
Ex-India to Jakarta/Bali	INR	8250
Ex-India to Hanoi / Ho Chi Minh	INR	8250
Ex-India to Siem Reap	INR	8250
Ex-India to Dubai/ Sharjah / Abu Dhabi / Ras Al Kaimah / Fujairah	INR	8250
Ex-India to Doha	INR	8250
Ex-India to Muscat	INR	8250
Ex-India to Bahrain	INR	8250
Ex-India to Kuwait	INR	8250
Ex-India to Riyadh/ Jeddha/Madinah	INR	8250
Ex-India to Baku	INR	9350
Ex-India to Tibisli	INR	9350
Ex-India to Almaty	INR	0
Ex-India to Tashkent	INR	9350
Ex-India to Mauritius	INR	9350
Ex-India to Seychelles	INR	9350
Ex-India to Nairobi	INR	9350
Ex-India to Reunion Island	INR	9350
Ex-India to Shanghai/ Guangzhou	INR	10450
Ex-India to Hongkong	INR	10450
Ex-Colombo/Jaffna	LKR	31000
Ex-Kathmandu	NPR	14900
Ex-Dhaka	BDT	11900
Ex-Male	USD	150
Ex-Bangkok/Phuket /Krabi	THB	3450
Ex-Singapore	SGD	140
Ex-Kuala Lumpur / Langkawi / Penang	MYR	420
Ex-Jakarta/Bali	IDR	1780000
Ex-Hanoi / Ho Chi Minh	USD	105
Ex-Siem Reap	KHR	440000
Ex-Dubai/ Sharjah / Abu Dhabi / Ras Al Kaimah / Fujairah	AED	390
Ex-Doha	QAR	380
Ex-Muscat	OMR	41
Ex-Bahrain	BHD	40
Ex-Kuwait	KWD	35
Ex-Riyadh/ Jeddha/Madinah	SAR	390
Ex-Baku	EUR	110
Ex-Tibisli	EUR	110
Ex-Almaty	USD	0
Ex-Tashkent	EUR	110
Ex-Mauritius	MUR	5400
Ex-Seychelles	SCR	1700
Ex-Nairobi	USD	120
Ex-Reunion Island	EUR	110
Ex-Shanghai/ Guangzhou	CNY	930
Ex-Hongkong	HKD	1050
Ex-Istanbul	TRY	8400

Infant - Europe

Infant (International Sectors)	Currency	Stretch / Stretch+
Ex-India to Amsterdam	INR	14850
Ex-India to Manchester	INR	14850
Ex-Amsterdam	EUR	160
Ex-Manchester	GBP	140
Ex-India to Copenhagen	INR	14850
Ex-Copenhagen	DKK	1200
Ex-India to London Heathrow	INR	14850
Ex-London Heathrow	GBP	140
Ex-Amsterdam	EUR	160
Ex-Copenhagen	DKK	1200
Es-India to Athens	INR	14850
Ex-Athens	EUR	160

Unaccompanied Minor

INR	SGD	AED	THB	OMR	NPR	USD	QAR	EUR	GBP	BDT	KWD	MUR
9999	170	450	4325	50	16000	125	445	120	100	13030	40	5600

Question 18

Changes and Cancellation

Answer

IV. Changes and Cancellation

The following rates are applicable in INR currency for Stretch fare.

Stretch		Change fee		Cancellation Fee
Zone	Region	4-72 (Hours)	72 Hours and beyond	4-24 (Hours)	24-72 (Hours)	72 Hours and beyond
Zone 2	Asia Pacific	4999	4999	9999	8999	7999
Zone 3	Middle East	4999	4999	9999	8999	7999
Zone 7	Europe	8999	8999	15999	13999	11999
Zone 9	Australia, New Zealand	10999	10999	18999	16999	14999

Charges for bookings made in other currencies will be calculated based on the applicable USD rates for Stretch fare.

Stretch		Change fee		Cancellation Fee
Zone	Region	4-72 (Hours)	72 Hours and beyond	4-24 (Hours)	24-72 (Hours)	72 Hours and beyond
Zone 2	Asia Pacific	75	75	150	135	120
Zone 3	Middle East	75	75	150	135	120
Zone 7	Europe	135	135	240	210	180
Zone 9	Australia, New Zealand	165	165	285	255	225

The following rates are applicable in INR currency for Stretch+ fare.

Stretch+		Change fee		Cancellation Fee
Zone	Region	4-72 (Hours)	72 Hours and beyond	4-24 (Hours)	24-72 (Hours)	72 Hours and beyond
Zone 2	Asia Pacific	999	999	2999	2999	2999
Zone 3	Middle East	999	999	2999	2999	2999
Zone 7	Europe	999	999	4999	4999	4999
Zone 9	Australia, New Zealand	999	999	6999	6999	6999

Charges for bookings made in other currencies will be calculated based on the applicable USD rates for Stretch+ fare.

Stretch+		Change fee		Cancellation Fee
Zone	Region	4-72 (Hours)	72 Hours and beyond	4-24 (Hours)	24-72 (Hours)	72 Hours and beyond
Zone 2	Asia Pacific	15	15	45	45	45
Zone 3	Middle East	15	15	45	45	45
Zone 7	Europe	15	15	75	75	75
Zone 9	Australia, New Zealand	15	15	105	105	105

For International bookings, customers can make any changes or cancellations free of charge when the booking is made through the IndiGo website or mobile application, provided the request is raised within 48 hours of booking and the flight is scheduled at least 15 days

Question 19

Zone Wise Classification

Answer

Zone Classification

Zone	Countries
Zone 1	Indian Sub-Continent
Zone 2	Asia Pacific
Zone 3	Middle East
Zone 4	CIS
Zone 5	Africa
Zone 6	China, Far East
Zone 7	Europe
Zone 8	America
Zone 9	Australia, New Zealand

Zone 1 – Indian Sub-Continent

Colombo | Dhaka | Kathmandu | Jaffna | Male

Zone 2 – Asia Pacific

Zone 3 – Middle East

Zone 4 – CIS

Baku | Tbilisi | Tashkent | Almaty

Zone 5 – Africa

Zone 6 – China, Far East

Zone 7 – Europe

Zone 8 – America

Zone 9 – Australia, New Zealand

Baggage Allowance	Stretch	Stretch+
Free Check-in	30kg (2 pieces)	40 Kg (2 pieces)
Hand baggage allowance	12kg (1 piece only)	12kg (1 piece only)
Infant hand baggage allowance	7kg	7kg