Complete your government-mandated web check-in for free 48 hours and 60 min before flight. Facilitation fee of ₹200 for airport check-in with assistance.
*All passengers except unaccompanied minors (UNMR), passengers with medical case (MEDA) and those travelling on a stretcher (STCR)
We seek your kind assistance to safeguard your well-being, as well as that of your fellow passengers and our crew on board our flights, by following the guidelines set out below:
To ensure your well-being, we have made some changes to the way you travel with us.
It is mandatory to declare your health status and web check-in, 48 hours to 60 min before flight departure. Boarding pass will be emailed only after successful declaration of health status.
Check-in Baggage: 15kg per person (1 piece only) effective Oct 1st, 2020. For Double or MultiSeats bookings, extra 10 kg. Additional charges may apply for excess baggage. Hand Baggage: One hand bag up to 7 kgs and 115 cms (L+W+H), shall be allowed per customer. For contactless travel we recommend to place it under the seat in front, on board.
Add your check-in baggage online and generate baggage tag, 48 hours to 60 min before flight departure.
Carry a printed copy or soft copy of your boarding pass and bag tag, you can alternatively print the same from the airport kiosk. Please note only certain airports are equipped with kiosks which print baggage tags, hence it is advised that you mention your name and PNR on a thick paper and tag it to your baggage before reaching the airport.
Reach the airport 2 hours before your flight time to ensure sufficient time for necessary procedures. Airport counters close 60 min before flight time
Samsung Galaxy Note 7
Who all can check-in ?
What items are not permitted on an IndiGo flight?
Prohibited in Checked and Cabin baggage:
Prohibited items in Cabin Baggage:
*Passengers can carry one clear transparent resealable litre sized plastic bag containing small quantities of liquid items / gels / pastes/aerosols or items of a similar consistency. Liquids / gels / aerosols include but are not limited to beverages, shampoos, suntan lotions, creams, toothpastes, hair gels and hair sprays. The contents will be subject to screening and security checks and must comply with IndiGo's security guidelines about permissible objects.
Please note: IndiGo recommends that all medication, valuables, fragile items, perishable items and precious items (cameras, jewelry, money, electronics, etc.) should be carried in Cabin Baggage and not in Checked Baggage. IndiGo shall not accept any responsibility for these items.