Revised Cancellation Free Structure

With effect from 1st April 2016, we are revising our Change and Cancellation Fee (“Fees”) Structure as follows:

Domestic

 Time of change/ cancellation

Applicable Fee (for bookings made w.e.f 1st April 2016​)

Upto 2 hours before scheduled departure

2250 per person per segment

0-2 hours before scheduled departure

No show charges

International:

 Time of change/ cancellation

Applicable Fee (for bookings made w.e.f 1st April 2016​)

0-4 hours before scheduled departure

No show charges will be applicable

More than 4 hours

Rs. 2,500 per passenger per segment or equivalent amount in local currency

 

Note:

  • The slabs are in equivalent hours to the corresponding number of days before the scheduled departure of the flight. 
  • In case, the Base Fare plus Fuel Charge (if applicable) is lower than the applicable Fee, then the entire Base Fare plus Fuel Charge will be deducted as the applicable Fee.
  • Change/ Cancellation will continue to be allowed up to 2 hours before the flight for domestic flights and 4 hours before the flight for international flights.
  • The above Fees will apply for bookings that are made on or after 1st April 2016 only. For bookings made before this date, the old fees will continue to apply.
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