Add On Services
Click on View/Change Booking on our home page and retrieve your reservation by entering your PNR (six digit code generally sent as an SMS after you make a reservation) and email address or last name. Once it is retrieved you can take a print out. Note: If you have booked through a travel agency you may have to get your email address updated top retrieve the booking here.
If you are already web checked in, you will need to click on the Check-in link on our home page and retrieve your reservation using PNR, email address or lastname. Once your reservation is retrieved you can print or reprint your boarding pass.
The Online Snack Request is available on the view/change booking section. The snacks can be added only up to 24 hours prior to the scheduled departure time.
In case the booking is cancelled, the fee will be refunded.In case passenger is carrying a special baggage or an oversized baggage, there might be a delay in receiving the same. If the passenger at that point wants to cancel this service than he/she may do the same and charges will be refunded.
For Airbus A320, the seats in 1st, 12th and 13th rows will cost Rs 600 per person per flight if booked through the website and Rs. 800 per person per flight if booked at the airport. For ATRs, the seats in the 1st and 2nd row will cost Rs 300 per person per flight if booked through website and Rs 500 per person per flight if booked at airport.
For Airbus A320, all aisle and windows from 2nd to 11th row can be booked at INR 300 per person per flight. All aisle and windows from the 14th to the 29th row can be booked at INR 200 per person per flight. For ATRs, all seats from the 16th to the 19th row can be booked at INR 200 per person per flight. All seats from the 9th to the 15th row can be booked at INR 100 per person per flight.
Passengers can pre-book their vegeterian snack at INR 250 per person per sector and a Non-vegeterian snack at INR 300 per person per sector
Passengers can pre-book their vegeterian snack and a Non-vegeterian snack at INR 500 per person per sector.
Fast Forward check-in service is available at Delhi, Bengaluru, Mumbai, Kolkata, Hyderabad, Chennai, Bhubaneswar, Guwahati, Goa, Jaipur, Nagpur
IndiGo offers Lounge service at a special price of INR 750 at Domestic Terminals
- Kempegowda International Airport - Plaza Premiun Lounge, (Domestic Departures, Bengaluru)
- Indira Gandhi International Airport - Plaza Premiun Lounge, (Domestic Terminal - 1D, Delhi)
- Rajiv Gandhi International Airport - Plaza Premiun Lounge, Domestic Departures,
- Hyderabad Clipper Lounge - Domestic Departure Gate,
- Cochin International Airport, Kochi Clipper Lounge
- N.S.C.B International Airport, Domestic Terminal, Kolkata
6E Upgrade entitles you for :
- Change your booking as many times as you like or cancel without any fee,
- Select the seat of your choice, including extra legroom, window and aisle seats, without any additional charge, and
- Enjoy yummy In-flight snack (which includes one food item and one beverage) without any additional charge.
Customers will get a booking voucher worth INR 799.00 , a service voucher worth INR 200.00 and a holiday package voucher worth INR 1000.00 by paying just INR 499.00. Customers can also get a booking voucher worth INR 1299.00, a service voucher worth INR 200.00 and a holiday package voucher worth INR 2500.00 by paying just INR 999.00.
6E Plus entitles you to :
- Change your booking as many times as you like
- Cancel your booking without any fee.
The next time you land early at an Airport, opt for IndiGo Early and get a seat on the earliest flight out just for Rs. 1000.
Terms and conditions:-
- This service is applicable to all passengers travelling on a domestic flight, wanting to prepone their flight (within 4 hours)
- Passenger must be physically present at the airport as the change can be done only at the airport
- Changes can be done only for preponing the flight and not for postponing the flight
- The time difference between the desired flight and the booked flight should be maximum 4 hrs, this means if the original flight booked is at 1600 hours, then this flight can be preponed to a flight which is departing at or after 1200 hrs. The basis to calculate the difference of 4 hours, has to be between the departure time of the original flight and the desired flight and not on the basis of the passenger reporting time
- Request for such change will be confirmed only 60 minutes before the departure of the desired flight subject to the availability of seats and a non-refundable fee of Rs.1000 per passenger (fee is subject to change)
- Unaccompanied minors cannot ask for change of flight themselves, only their parents/guardian at the origin station can request for this service
- This service shall not be extended to passengers booked under group fares
- This service is not applicable on international flights, whether in isolation or in connection with a domestic flight
1 year from the date of issuance
For Premium package vouchers customers need to pay Rs.499 and for Royal package vouchers customers need to pay Rs.999.
Vouhcers can be redeemed both for domestic and international flights however, the payment needs to be made in INR.
Only 1 booking voucher and 1 service voucher can be used per booking.
Vouchers can be issued multiple times for a single mobile number but, only 5 vouchers can be issued for a particular pack in one transaction.
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