Add On Services
Click on View/Change Booking on our home page and retrieve your reservation by entering your PNR (six digit code generally sent as an SMS after you make a reservation) and email address or last name. Once it is retrieved you can take a print out. Note: If you have booked through a travel agency you may have to get your email address updated top retrieve the booking here.
If you are already web checked in, you will need to click on the Check-in link on our home page and retrieve your reservation using PNR, email address or lastname. Once your reservation is retrieved you can print or reprint your boarding pass.
In case the booking is cancelled, the fee will be refunded.In case passenger is carrying a special baggage or an oversized baggage, there might be a delay in receiving the same. If the passenger at that point wants to cancel this service than he/she may do the same and charges will be refunded.
IndiGo offers Lounge service at a special price of INR 750 at Domestic Terminals
- Kempegowda International Airport - Plaza Premiun Lounge, (Domestic Departures, Bengaluru)
- Indira Gandhi International Airport - Plaza Premiun Lounge, (Domestic Terminal - 1D, Delhi)
- Rajiv Gandhi International Airport - Plaza Premiun Lounge, Domestic Departures,
- Hyderabad Clipper Lounge - Domestic Departure Gate,
- Cochin International Airport, Kochi Clipper Lounge
- N.S.C.B International Airport, Domestic Terminal, Kolkata
IndiGo upgrade entitles you for :
- Change your booking as many times as you like or cancel without any fee,
- Select the seat of your choice, including extra legroom, window and aisle seats, without any additional charge, and
- Enjoy yummy In-flight meal (which includes one food item and one beverage) without any additional charge.
Customers will get a booking voucher worth INR 799.00 , a service voucher worth INR 200.00 and a holiday package voucher worth INR 1000.00 by paying just INR 499.00. Customers can also get a booking voucher worth INR 1299.00, a service voucher worth INR 200.00 and a holiday package voucher worth INR 2500.00 by paying just INR 999.00.
1 year from the date of issuance
For Premium package vouchers customers need to pay Rs.499 and for Royal package vouchers customers need to pay Rs.999.
Vouhcers can be redeemed both for domestic and international flights however, the payment needs to be made in INR.
Only 1 booking voucher and 1 service voucher can be used per booking.
Vouchers can be issued multiple times for a single mobile number but, only 5 vouchers can be issued for a particular pack in one transaction.
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