Passengers with Medical Conditions
Do I need to inform IndiGo if I have any medical condition?
Customers who are ailing from any particular medical condition can travel on IndiGo after giving prior medical information as per the medical form pro... Read more
Customers who are ailing from any particular medical condition can travel on IndiGo after giving prior medical information as per the medical form provided on the IndiGo Website, in order for IndiGo to provide complete assistance.
- Medical Information must be provided to IndiGo at least 72 hours prior to the scheduled departure of the flight.
- The customer must also inform IndiGo regarding any hospitalisation requirement upon arrival.
- In case a Customer will be accompanied by a safety assistant during travel then his/her name and contact details must also be shared with IndiGo.
Was this helpful
Or
Will the cabin crew be able to provide me with any medical assistance?
IndiGo would like to mention that our cabin crews are not authorized to give special assistance (e.g. lifting etc.). Further they are trained only in ... Read more
IndiGo would like to mention that our cabin crews are not authorized to give special assistance (e.g. lifting etc.). Further they are trained only in first-aid and are not permitted to administer any injections or to give any medication.
A customer who has agreed to our Conditions of Carriage agrees and understands that he/she has accepted to undertake the travel on IndiGo on his/her own will and volition, and further agrees that IndiGo will not be responsible for any liability other than the liability as specified in the Conditions of Carriage.
Was this helpful
Or
Help us be your travel companion
Be the first to receive exclusive offers and the latest news on our product & services directly in your inbox.
Emails submitted to IndiGo are subject to our Privacy Notice.
1300+ Daily flights
52 Domestic Destinations
16 International Destinations
300+ Million happy customers
213 Fleet tall
Still there? Session has timed out
This field is required
Enter valid number
Enter valid country code
Enter exactly 10 digits only
Enter valid email ID
Failure
Feedback
Success
Captcha verification failed
Service unavailable at this time. Please try again later.
Feedback couldn't be submitted at this time. Please try again later
Thank you for your feedback
Thank you for enquiring with us.
No of pax field is required
Source station field is required
Destination station field is required
6E Account
6E Me
First name is required
Last name is required
Email is required
Mobile Number is required
Please enter name
Please enter telephone number
Please select nature of your query.
Please enter additional remarks
Please enter PNR/booking reference
Please select regarding our -.
Please select the source station
Please select the destination station
PNR/ Booking reference is required
Please enter email / last name
checkin-valid-emailorname-requiredmsg
Please select the departing station
Please enter 6 characters.
Please enter valid PNR Number.
Please enter valid 6 digit Flight Number.
Please select the arriving station
User ID is required
Password is required
agent-password-requiredmsg
City field is required
Please enter a valid name or email ID
Captcha field is required
Please enter email
Please solve captcha field
Select one or more preferences to un-subscribe
Comment your other reason for unsubscribe
Full name field is required
Country field is required
Occupation field is required
Organization field is required
Email field is required
Thank you,
Request sent successfully
Registration unsuccessful
Registration unsuccessful,The email address is already registered
The user is already unsubscribed
The user is already unsubscribed for all the preferences
Unsubscribed Successfully
Unsubscription unsuccessful
Select one or more preferences to subscribe
Subscription request is under process. please try later...!
Your Subscription Confirmation is still pending. please Confirm...!
Your subscription is unsuccessful,Please subscribe again...!
The email verification link has expired, Please try subscribing again
The email address has been already verified and your subscription request is under process...
This email address has been already registered and waiting for approval...
The email address has been already verified and subscribed successfully...
You have been unsubscribed, Please subscribe again...!
Email verification fails
pop-up-thanks
Please select whats it about
Mobile No. is required
Required
Please enter valid country code.
Please enter valid Country Code
Please enter valid Mobile Number
Please enter valid User Id.
Please enter valid Password.
Please enter valid Mobile No.
Please enter valid country code.
Group Booking
You will now be redirected to the group booking Website, Click 'OK' to continue
No Flight schedule information found!
Please enter organisation name
Please select the query type
Please enter query details
Query form couldn't be submitted at this time. Please try again later
Query Form
Thank you for your query
Must be at least 6 characters in length, should be alphanumeric containing at least one upper case letter and one numeric character.
Please enter valid password
6E Account
6E Login