Refunds

Yes,a refund on an itinerary cancellation can be obtained. You can cancel the ticket online and get refunded after the applicable cancellation charges are incurred. Changes or cancellations to booking must be made at least

3 hrs prior for domestic flights
4 hrs prior for international flights.

There will be an imposition of No Show charges if the ticket is not cancelled/ rescheduled within the stipulated time which means the ticket amount will be forfeited and only applicable taxes will be refunded.

Refund for cancelled tickets will be processed after the deduction of appropriate cancellation fees, which may take up to 7 working days.

A refund in cash can be processed at the domestic airport counters; but if the payment for the reservation is made at our International airport counter; than passengers will have to write to us at customer.experience@GOINDIGO.IN for assistance.

The refund for the amount will be made to the travel agency's account on cancellation of the booking. Passengers will have to contact the concerned agency directly to claim their refund.

Unutilised tickets and No Shows will only have their applicable airport taxes refunded

In case of a missed flights/ no show, all statutory taxes and User Development Fee (UDF)/Airport Development Fee (ADF)/ Passenger Service Fee (PSF) will be refunded.

To claim No-Show taxes, please click on 'Edit Booking' and enter your booking reference number and email id.

Once Plan B is availed, any further changes or cancellations would be on chargeable basis as per Indigo T&C.

For more information regarding refund Click here.

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