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    • Applicable if you are currently serving or retired Armed Forces personnel, Paramilitary Forces personnel or a war widow. For serving or retired Armed Forces and Paramilitary personnel, the offer is also applicable for their spouse and dependant children. Valid photo ID and relevant military (Armed Forces, Paramilitary Forces, ex-serviceman, spouse, dependant or war widow) ID must be presented at check-in. Passengers failing to present valid ID will be denied boarding. Terms and conditions apply.
    • Avail savings on Family Fare when booking for 2 to 9 passengers on the same PNR. Valid on select sectors for domestic flights. T&C apply. Not valid on some sectors.
    • Children between the ages of 5 and under 12 years who will be traveling alone are considered unaccompanied minors. Flights booked are subject to a fee of Rs.1500 / Rs.3000 (Domestic/International) each way per unaccompanied minor. Once booked, please fill out the “Unaccompanied Minor form” available on our website, print 4 copies and bring them with you to the airport.
    • Applicable for senior citizens above the age of 60 years. Entitled for discount of up to 8% on base fare. Proof of Date of Birth is mandatory and needs to be presented at the time of check-in. Failure in producing proof will result in charging prevailing fares.
    • Applicable for students, above the age of 12 years. A valid student Id card to be presented at check-in counter for verification. Entitled for discount of up to 10% on base fare & an extra baggage allowance of 10 kgs (over and above the regular 15 kgs allowance). Failure in producing proof will result in charging prevailing fares.
  • Applicable if you are currently serving or retired Armed Forces personnel, Paramilitary Forces personnel or a war widow. For serving or retired Armed Forces and Paramilitary personnel, the offer is also applicable for their spouse and dependant children. Valid photo ID and relevant military (Armed Forces, Paramilitary Forces, ex-serviceman, spouse, dependant or war widow) ID must be presented at check-in. Passengers failing to present valid ID will be denied boarding. Terms and conditions apply.
  • Children between the ages of 5 and under 12 years who will be traveling alone are considered unaccompanied minors. Flights booked are subject to a fee of Rs.1500 / Rs.3000 (Domestic/International) each way per unaccompanied minor. Once booked, please fill out the “Unaccompanied Minor form” available on our website, print 4 copies and bring them with you to the airport.
  • Applicable for senior citizens above the age of 60 years. Entitled for discount of up to 8% on base fare. Proof of Date of Birth is mandatory and needs to be presented at the time of check-in. Failure in producing proof will result in charging prevailing fares.
  • Applicable for students, above the age of 12 years. A valid student Id card to be presented at check-in counter for verification. Entitled for discount of up to 10% on base fare & an extra baggage allowance of 10 kgs (over and above the regular 15 kgs allowance). Failure in producing proof will result in charging prevailing fares.
  • Avail savings on Family Fare when booking for 2 to 9 passengers on the same PNR. Valid on select sectors for domestic flights. T&C apply. Not valid on some sectors.
  • From For International Flights

      Origin

  • To For International Flights

      Select origin first

    • Applicable if you are currently serving or retired Armed Forces personnel, Paramilitary Forces personnel or a war widow. For serving or retired Armed Forces and Paramilitary personnel, the offer is also applicable for their spouse and dependant children. Valid photo ID and relevant military (Armed Forces, Paramilitary Forces, ex-serviceman, spouse, dependant or war widow) ID must be presented at check-in. Passengers failing to present valid ID will be denied boarding. Terms and conditions apply.
    • Avail savings on Family Fare when booking for 2 to 9 passengers on the same PNR. Valid on select sectors for domestic flights. T&C apply. Not valid on some sectors.
    • Children between the ages of 5 and under 12 years who will be traveling alone are considered unaccompanied minors. Flights booked are subject to a fee of Rs.1500 / Rs.3000 (Domestic/International) each way per unaccompanied minor. Once booked, please fill out the “Unaccompanied Minor form” available on our website, print 4 copies and bring them with you to the airport.
    • Applicable for senior citizens above the age of 60 years. Entitled for discount of up to 8% on base fare. Proof of Date of Birth is mandatory and needs to be presented at the time of check-in. Failure in producing proof will result in charging prevailing fares.
    • Applicable for students, above the age of 12 years. A valid student Id card to be presented at check-in counter for verification. Entitled for discount of up to 10% on base fare & an extra baggage allowance of 10 kgs (over and above the regular 15 kgs allowance). Failure in producing proof will result in charging prevailing fares.
  • Applicable if you are currently serving or retired Armed Forces personnel, Paramilitary Forces personnel or a war widow. For serving or retired Armed Forces and Paramilitary personnel, the offer is also applicable for their spouse and dependant children. Valid photo ID and relevant military (Armed Forces, Paramilitary Forces, ex-serviceman, spouse, dependant or war widow) ID must be presented at check-in. Passengers failing to present valid ID will be denied boarding. Terms and conditions apply.
  • Children between the ages of 5 and under 12 years who will be traveling alone are considered unaccompanied minors. Flights booked are subject to a fee of Rs.1500 / Rs.3000 (Domestic/International) each way per unaccompanied minor. Once booked, please fill out the “Unaccompanied Minor form” available on our website, print 4 copies and bring them with you to the airport.
  • Applicable for senior citizens above the age of 60 years. Entitled for discount of up to 8% on base fare. Proof of Date of Birth is mandatory and needs to be presented at the time of check-in. Failure in producing proof will result in charging prevailing fares.
  • Applicable for students, above the age of 12 years. A valid student Id card to be presented at check-in counter for verification. Entitled for discount of up to 10% on base fare & an extra baggage allowance of 10 kgs (over and above the regular 15 kgs allowance). Failure in producing proof will result in charging prevailing fares.
  • Avail savings on Family Fare when booking for 2 to 9 passengers on the same PNR. Valid on select sectors for domestic flights. T&C apply. Not valid on some sectors.
  • From For International Flights

      Origin

  • To For International Flights

      Select origin first

    • Applicable if you are currently serving or retired Armed Forces personnel, Paramilitary Forces personnel or a war widow. For serving or retired Armed Forces and Paramilitary personnel, the offer is also applicable for their spouse and dependant children. Valid photo ID and relevant military (Armed Forces, Paramilitary Forces, ex-serviceman, spouse, dependant or war widow) ID must be presented at check-in. Passengers failing to present valid ID will be denied boarding. Terms and conditions apply.
    • Applicable for senior citizens above the age of 60 years. Entitled for discount of up to 8% on base fare. Proof of Date of Birth is mandatory and needs to be presented at the time of check-in. Failure in producing proof will result in charging prevailing fares.
    • Applicable for students, above the age of 12 years. A valid student Id card to be presented at check-in counter for verification. Entitled for discount of up to 10% on base fare & an extra baggage allowance of 10 kgs (over and above the regular 15 kgs allowance). Failure in producing proof will result in charging prevailing fares.
  • From For International Flights

      Origin

  • To For International Flights

      Select origin first

  • From For International Flights

      Origin

  • To For International Flights

      Select origin first

  • Applicable if you are currently serving or retired Armed Forces personnel, Paramilitary Forces personnel or a war widow. For serving or retired Armed Forces and Paramilitary personnel, the offer is also applicable for their spouse and dependant children. Valid photo ID and relevant military (Armed Forces, Paramilitary Forces, ex-serviceman, spouse, dependant or war widow) ID must be presented at check-in. Passengers failing to present valid ID will be denied boarding. Terms and conditions apply.
  • Applicable for senior citizens above the age of 60 years. Entitled for discount of up to 8% on base fare. Proof of Date of Birth is mandatory and needs to be presented at the time of check-in. Failure in producing proof will result in charging prevailing fares.
  • Applicable for students, above the age of 12 years. A valid student Id card to be presented at check-in counter for verification. Entitled for discount of up to 10% on base fare & an extra baggage allowance of 10 kgs (over and above the regular 15 kgs allowance). Failure in producing proof will result in charging prevailing fares.

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  • From For International Flights

      Origin

  • To For International Flights

      Select origin first

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Now web check-in any time up to 2 hours before the scheduled departure of the flight. Certain seats may be charged.

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Passenger with special needs

Unfortunately electronic powered wheelchair(s) with a wet-cell battery shall not be accepted since it’s corrosive in nature and is considered to be a ‘’Dangerous Good’’. And electronic powered wheelchair(s) with lithium or non spillable battery shall not be allowed beyond the check-in counter, due to security reasons. Electronic wheelchairs will be dismantled at our check-in counters and the customer needs to carry something to seal the battery terminals to avoid damage to the battery.
Total number of wheelchair inventory per flight is 4 - this includes wheelchair till cabin or ramp.
If the wheelchair has been stowed in the hold, we'll make every effort to return it to the customer as close to the aircraft door as possible. If this is not possible, we will make sure there is a wheelchair available to assist customer to the baggage reclaim area.
We can arrange assistance between the gate and the arrivals hall if the customer would like this service. Depending on the airport, this will either be by electric buggy, airport wheelchair or accessible buses.
A request for carriage or use of the POC on board needs to br made to IndiGo a minimum forty eight (48) hours in advance from the scheduled departure time.
• Customers carrying/using the POC on board shall be assigned only a window seat, except on rows 1,12 & 13. Such customers shall not be seated on middle or aisle seats. IndiGo reserves rights to change seats of such customers, if required. • Such customers must be capable of seeing, hearing and understanding the POC device warnings and should be in a position to take appropriate action, without assistance, in response to those warnings; • During taxi, take-off and landing the POC, if being used must be stowed under the seat in front.
Passengers must wear the oxygen mask from the overhead panel as a primary source of oxygen and not their POC, as the oxygen mask would ensure a continuous flow of oxygen and would also minimize the chance/ effects of decompression sickness.
If a customer is travelling without safety assistant, IndiGo shall be happy providing below mentioned assistance: ✓ will be able to extend a meet and assist service to the customer to assist in boarding, deplaning, flight connections and check-in / transfer / reclaiming of checked-in bags. ✓ stowing their hand baggage ✓ opening any parts of customer’s on board meal. ✓ on board individual safety briefings if requested by customer IndiGo regrets its inability to assist with following, ✓ assist the customer with personal care and toileting needs before, after and during the flight.
We will do our best to allocate you a seat that is most suitable to your needs, movable armrest for easy accessibility to the seats However, in order to meet the safety requirements of the DGCA, passengers with mobility issues which make it unsafe to facilitate aircraft evacuations will not be given a seat in a location where they would obstruct emergency exits, impede the crew in their duties, obstruct access to emergency equipment or hinder aircraft evacuation in case of an emergency. To allow us to provide the best assistance, please provide us with as much information as possible at the time of your booking and or at the time of check-in
A lavatory with a single panel door and additional grab bar is available on all our aircraft. Our cabin crew can provide assistance moving to and from the lavatory door(same as above), but will not be able to assist the customer inside the lavatory.
If customers wish to check-in their own wheel chair, IndiGo shall provide assistance to dismantle and/or reassemble the wheelchair under the supervision of the customer. However IndiGo shall not be liable for any damage arising while handling the wheelchair. Such checked in wheelchair will be returned to the customer at the destination airport. We recommend suitable travel insurance for any equipment carried along. If the customer wishes to use their own wheelchair at the airport, they are permitted to do so up to the aircraft, whereupon it will be stored in the baggage hold area. Customer with a disability may use their own manual powered wheelchair till the aircraft door.
In the event of loss or damage, mobility aids or any equipment relating to the disability which are placed into the checked in luggage is not covered for anything more than the maximum liability under IndiGo’s Conditions of Carriage.
Customers are allowed to use their own crutches, braces and / or other prosthetic devices up to the aircraft, and may board with such items as hand baggage, provided the customers are dependent on them.
Yes, in order to make necessary arrangements we request you to call us 48 hours prior minimum. We have wheelchairs available for use at all airport locations to assist with transportation from check-in to the boarding gate, making connections (if applicable) and from the aircraft to the arrivals hall at the destination. Customers can request this service when making their booking via our call centre or they can call us after making their booking on our website. For a hassle free experience customers shall notify IndiGo at least 48 hrs prior departure.
We have wheelchairs available for use at all airport locations to assist with transportation from check-in to the boarding gate, making connections (if applicable) and from the aircraft to the arrivals hall at the destination. However, this depends upon the availability of wheelchairs on flight.
 If a customer is travelling without safety assistant, IndiGo shall be happy providing below mentioned assistance: ✓ will be able to extend a meet and assist service to the customer to assist in boarding, deplaning, flight connections and check-in / transfer / reclaiming of checked-in bags. ✓ stowing their hand baggage ✓ opening any parts of customer’s on board meal. ✓ on board individual safety briefings if requested by customer  IndiGo regrets its inability to assist with following, ✓ assist the customer with personal care and toileting needs before, after and during the flight.
If the wheelchair has been stowed in the hold, we'll make every effort to return it to the customer as close to the aircraft door as possible. If this is not possible, we will make sure there is a wheelchair available to assist customer to the baggage reclaim area. We can arrange assistance between the gate and the arrivals hall if the customer would like this service. Depending on the airport, this will either be by electric buggy, airport wheelchair or accessible buses.
Only Portable Oxygen Concentrator (“POC”), approved by Federal Aviation Administration (“FAA”) is permitted on board IndiGo flights either as checked-in or hand baggage, free of cost, subject to certain conditions.
• POC should not cause any interference with the electrical, navigation or communication equipment on board; • Passenger carrying the POC on board must comply with all security requirements and instructions communicated by the Crew, from time to time; • Passenger alone will be solely responsible for packing, assembling, dismantling or facilitating administration of POC both on ground and on board. IndiGo will under no circumstances be liable or responsible for the same. • Notwithstanding anything contained herein, IndiGo, in its sole discretion, reserves the right to refuse carriage of the POC, if it is likely to endanger the safety of the aircraft or of any person;
For safety purposes, Customer must ensure that the POC prior to check in is empty and free of pressure. Thus, if the POC was used before coming to the airport, then the Customer must to reset the POC to avoid any residual oxygen in the equipment; • If POC operates on lithium battery, battery should be removed and carried by Customer as hand baggage. If POC operates on any other type of battery, battery should be removed and packed separately in such a way that battery terminals do not come in contact with any metal objects. Carriage of such batteries will further be subject to applicable regulatory requirements including but not limited to those mentioned under the Aircarft (Carriage of Dangerous Goods) Rules, 2003, International Civil Aviation Organization (ICAO) Technical Instructions for the Safe Transport of Dangerous Goods by Air, the International Air Transport Association (IATA) Dangerous Goods Regulations.

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