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FAQs on Add-on Services

Click on View/Change Booking on our home page and retrieve your reservation by entering your PNR (a six digit code generally sent as an SMS after you make a reservation) and email address or last name. Once it is reservation is retrieved you can take a print out of your ticket.

Note: If you have made the reservation through a travel agency you may have to get your email address updated in order to retrieve the booking online.
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If you have already Web Checked-in, you will need to click on the Check-in link on our home page and retrieve your reservation using your PNR (a six digit code generally sent as an SMS after you make a reservation), email address or last name. Once your reservation is retrieved you can print or reprint your boarding pass.
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You can book snacks online through the view/change booking section on our homepage. The snacks can be added only up to 24 hours prior to the scheduled departure time.

 

Snack Domestic Flights International Flights
Vegetarian INR 250 per sector INR 500 per sector
Non-Vegetarian INR 300 per sector INR 500 per sector
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Passengers can book specific seats on the flight through our website or at the airport. The charges for booking seats are as follows: 

Domestic

Preferential Seat* Fee for ATRs INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR LKR HKD TRY CNY
Rows 1, 2 300 16 17 141 6 537 2 5 5 5 356 1 20 17 840 39 24 36
Rows 3-8 Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil
Rows 9-15 100 5 6 47 2 179 1 2 2 2 119 0 7 6 280 13 8 12
Rows 16-19 200 11 11 94 4 358 1 3 3 3 238 1 13 12 560 26 16 24

 

Preferential Seat* fee for A320-180 seater  Seat Type INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR LKR HKD TRY CNY
1 All 1000 54 57 470 20 1790 5.9 15 15 16 1188 4.6 65 58 2800 130 120 120
2,3 All 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 1120 52 48 48
4-10 Aisle/Window 350 19 20 165 7 627 2.1 5 5 6 416 1.6 23 20 980 46 42 42
4-10 Middle 350 19 20 165 7 627 2.1 5 5 6 416 1.6 23 20 980 46 42 42
12,13 All 1000 54 57 470 20 1790 5.9 15 15 16 1188 4.6 65 58 2800 130 120 120
11,14-20 Aisle/Window 250 13 14 118 5 448 1.5 4 4 4 297 1.2 16 15 700 33 30 30
11 Middle 99 5 6 47 2 177 0.6 1 1 2 118 0.5 6 6 277 13 12 12
14-20 Middle 99 5 6 47 2 177 0.6 1 1 2 118 0.5 6 6 277 13 12 12
21-31 Aisle/Window 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 420 20 18 18
21-24 Middle 99 5 6 47 2 177 0.6 1 1 2 118 0.5 6 6 277 13 12 12
25-30 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil

 

Preferential Seat* fee for A320-186 seater Seat Type INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR LKR HKD TRY CNY
1 All 1000 54 57 470 20 1790 5.9 15 15 16 1188 4.6 65 58 2800 130 120 120
2,3 All 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 1120 52 48 48
4-10 Aisle/Window 350 19 20 165 7 627 2.1 5 5 6 416 1.6 23 20 980 46 42 42
4-10 Middle 350 19 20 165 7 627 2.1 5 5 6 416 1.6 23 20 980 46 42 42
12,13 All 1000 54 57 470 20 1790 5.9 15 15 16 1188 4.6 65 58 2800 130 120 120
11,14-20 Aisle/Window 250 13 14 118 5 448 1.5 4 4 4 297 1.2 16 15 700 33 30 30
11 Middle 99 5 6 47 2 177 0.6 1 1 2 118 0.5 6 6 277 13 12 12
14-20 Middle 99 5 6 47 2 177 0.6 1 1 2 118 0.5 6 6 277 13 12 12
21-31 Aisle/Window 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 420 20 18 18
21-25 Middle 99 5 6 47 2 177 0.6 1 1 2 118 0.5 6 6 277 13 12 12
26-31 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil

 

Preferential Seat* fee for A321-222 seater Seat Type INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR LKR HKD TRY CNY
1 All 1000 54 57 470 20 1790 5.9 15 15 16 1188 4.6 65 58 2800 130 120 120
2,3 All 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 1120 52 48 48
4-15 Aisle/Window 350 19 20 165 7 627 2.1 5 5 6 416 1.6 23 20 980 46 42 42
4-15 Middle 350 19 20 165 7 627 2.1 5 5 6 416 1.6 23 20 980 46 42 42
16 , 26 Window/Aisle 250 13 14 118 5 448 1.5 4 4 4 297 1.2 16 15 700 33 30 30
16 , 26 Middle 99 5 6 47 2 177 0.6 1 1 2 118 0.5 6 6 277 13 12 12
17,18, 27 All 1000 54 57 470 20 1790 5.9 15 15 16 1188 4.6 65 58 2800 130 120 120
19-25 Aisle/Window 250 13 14 118 5 448 1.5 4 4 4 297 1.2 16 15 700 33 30 30
19-25 Middle 99 5 6 47 2 177 0.6 1 1 2 118 0.5 6 6 277 13 12 12
28-37 Aisle/Window 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 420 20 18 18
28-31 Middle 99 5 6 47 2 177 0.6 1 1 2 118 0.5 6 6 277 13 12 12
32-37 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil

 

Preferential Seat* fee for A321-232 seater Seat Type INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR LKR HKD TRY CNY
1 All 1000 54 57 470 20 1790 5.9 15 15 16 1188 4.6 65 58 2800 130 120 120
2,3 All 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 1120 52 48 48
4-15 Aisle/Window 350 19 20 165 7 627 2.1 5 5 6 416 1.6 23 20 980 46 42 42
4-15 Middle 350 19 20 165 7 627 2.1 5 5 6 416 1.6 23 20 980 46 42 42
16 , 26 Window/Aisle 250 13 14 118 5 448 1.5 4 4 4 297 1.2 16 15 700 33 30 30
16 , 26 Middle 99 5 6 47 2 177 0.6 1 1 2 118 0.5 6 6 277 13 12 12
17,18, 27 All 1000 54 57 470 20 1790 5.9 15 15 16 1188 4.6 65 58 2800 130 120 120
19-25 Aisle/Window 250 13 14 118 5 448 1.5 4 4 4 297 1.2 16 15 700 33 30 30
19-25 Middle 99 5 6 47 2 177 0.6 1 1 2 118 0.5 6 6 277 13 12 12
28-37 Aisle/Window 150 8 9 71 3 269 0.9 2 2 2 178 1 10 9 420 20 18 18
28-33 Middle 99 5 6 47 2 177 0.6 1 1 2 118 0.5 6 6 277 13 12 12
34-39 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil

 

International

Preferential Seat* Fee for A320-180 seater Seat Type INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR LKR HKD TRY CNY
1 All 1,200 65 68 564 24 2148 7.1 18 18 19 1425 5.5 78 70 3360 156 144 144
2,3 All 550 30 31 259 11 985 3.2 8 8 9 653 2.5 36 32 1540 72 66 66
4-10 Aisle/Window 450 24 26 212 9 806 2.7 7 7 7 534 2.1 29 26 1260 59 54 54
4-10 Middle 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 1120 52 48 48
12,13 All 1200 65 68 564 24 2148 7.1 18 18 19 1425 5.5 78 70 3360 156 144 144
11,14-20 Aisle/Window 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 1120 52 48 48
11 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 420 20 18 18
14-20 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 420 20 18 18
21-31 Aisle/Window 250 13 14 118 5 448 1.5 4 4 4 297 1.2 16 15 700 33 30 30
21-24 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 420 20 18 18
25-30 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil

 

Preferential Seat* Fee for A320-186 seater Seat Type INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR LKR HKD TRY CNY
1 All 1,200 65 68 564 24 2148 7.1 18 18 19 1425 5.5 78 70 3360 156 144 144
2,3 All 550 30 31 259 11 985 3.2 8 8 9 653 2.5 36 32 1540 72 66 66
4-10 Aisle/Window 450 24 26 212 9 806 2.7 7 7 7 534 2.1 29 26 1260 59 54 54
4-10 Middle 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 1120 52 48 48
12,13 All 1200 65 68 564 24 2148 7.1 18 18 19 1425 5.5 78 70 3360 156 144 144
11,14-20 Aisle/Window 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 1120 52 48 48
11 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 420 20 18 18
14-20 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 420 20 18 18
21-31 Aisle/Window 250 13 14 118 5 448 1.5 4 4 4 297 1.2 16 15 700 33 30 30
21-25 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 420 20 18 18
26-31 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil

 

Preferential Seat* fee for A321-222 seater Seat Type INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR LKR HKD TRY CNY
1 All 1,200 65 68 564 24 2148 7.1 18 18 19 1425 5.5 78 70 3360 156 144 144
2,3 All 550 30 31 259 11 985 3.2 8 8 9 653 2.5 36 32 1540 72 66 66
4-15 Aisle/Window 450 24 26 212 9 806 2.7 7 7 7 534 2.1 29 26 1260 59 54 54
4-15 Middle 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 1120 52 48 48
16 , 26 Window/Aisle 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 1120 52 48 48
16 , 26 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 420 20 18 18
17,18, 27 All 1200 65 68 564 24 2148 7.1 18 18 19 1425 5.5 78 70 3360 156 144 144
19-25 Aisle/Window 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 1120 52 48 48
19-25 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 420 20 18 18
28-37 Aisle/Window 250 13 14 118 5 448 1.5 4 4 4 297 1.2 16 15 700 33 30 30
28-31 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 420 20 18 18
32-37 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil

 

Preferential Seat* fee for A321-232 seater Seat Type INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR LKR HKD TRY CNY
1 All 1,200 65 68 564 24 2148 7.1 18 18 19 1425 5.5 78 70 3360 156 144 144
2,3 All 550 30 31 259 11 985 3.2 8 8 9 653 2.5 36 32 1540 72 66 66
4-15 Aisle/Window 450 24 26 212 9 806 2.7 7 7 7 534 2.1 29 26 1260 59 54 54
4-15 Middle 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 1120 52 48 48
16 , 26 Window/Aisle 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 1120 52 48 48
16 , 26 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 420 20 18 18
17,18, 27 All 1200 65 68 564 24 2148 7.1 18 18 19 1425 5.5 78 70 3360 156 144 144
19-25 Aisle/Window 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 1120 52 48 48
19-25 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 420 20 18 18
28-37 Aisle/Window 250 13 14 118 5 448 1.5 4 4 4 297 1.2 16 15 700 33 30 30
28-33 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 420 20 18 18
34-39 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil

*In case of 180 seater aircraft row number 30 is non reclining
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What Fast Forward?

IndiGo offers Fast Forward Service for a hassle free experience at the airport. This Service helps passengers save time by getting their luggage on priority at arrivals.

The FFWD service can be purchased through IndiGo’s website (www.goindigo.in) and Call center until two (2) hours prior to domestic departures and up until four (4) hours prior to international departures and at the airport up until the closure of the check-in process for the relevant flight for which the passenger intends to purchase the FFWD service

How much does it cost?

A nominal fee of INR 450 per person per sector for domestic and INR 650 per person per sector for international is applicable if you wish to choose this Service.

* Pre-book Fast Forward service and get up to 40% off on above rates.

Please note that if the payment is to be made in any other currency than Indian Rupee, the fee(s) will be calculated as per the conversion rate prevalent at the time of payment.

Where all is it available?

Fast Forward service is available for travel on the following sectors:

  • In case of domestic travel
  • Agartala, Amritsar, Bagdogra, Bengaluru, Bhopal, Bhubaneswar, Chandigarh, Chennai, Coimbatore, Dehradun, Dibrugarh, Dimapur, Goa, Gorakhpur, Guwahati, Hubli, Hyderabad, Imphal, Indore, Jaipur, Jammu, Jorhat, Kannur, Kochi, Kolkata, Kozhikode, Lucknow, Madurai, Mangalore, Mumbai, Nagpur, New Delhi, Patna, Port Blair, Pryagraj, Pune, Raipur, Rajahmundry, Ranchi, Shillong, Srinagar, Thiruvananthapuram, Tiruchirappalli, Tirupati, Udaipur, Vadodara, Varanasi, Vijayawada and Visakhapatnam
  • In case of international travel
  • The following sectors with the point of origin at an Indian airport with international flights – Ahmedabad, Amritsar, Bangalore, Chandigarh, Chennai, Cochin, Hyderabad, Kannur, Kolkata, Kozhikode, Lucknow, Mumbai, New Delhi, Thiruvananthapuram and Tiruchirappalli, Varanasi, Vijayawada ; and

The following sectors with the point of origin at an airport outside of India - Abu Dhabi, Bangkok, Colombo, Dhaka, Doha, Dubai, Hong kong, Istanbul, Kathmandu, Kuala Lumpur, Kuwait, Male, Muscat, Phuket, Sharjah and Singapore.

What happens in case of booking cancellation?

In case the booking is cancelled, the fee will be refunded.
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If you’re looking at relaxing before taking off or wish to escape from the hustle and bustle of the airport, explore the lounge services at our partner lounges.

Service Offering *

  • Snacks
  • Hot Food & beverages
  • Lounge Bar
  • Free Internet Stations / High speed WIFI
  • Recharging stations for laptops, mobiles & iPads at every seating point
  • TV and Music entertainment
  • Newspapers/magazines
  • Flight Information and Announcement
  • Business center facility (Printer/Copier/Workstation/Meeting facility)

* The above-mentioned services varies from one lounge to another and are subject to availability.

India/Ex-India:

Outlet Name Site Name(Airport Name) City Lounge Access Fee (INR) Terminal Terminal Type Gate Type
Primus Lounge Sri Guru Ram Dass Jee International Airport Amritsar 800 T1 Domestic Departure
Primus Lounge Sri Guru Ram Dass Jee International Airport Amritsar 1400 T1 International Departure
The Cram Bar Chandigarh International Airport Chandigarh 800 T1 Domestic Departure
The Cram Bar Chandigarh International Airport Chandigarh 1400 T1 International Departure
ILE Bar & Lounge Chaudhary Charan Singh  International Airport Lucknow 575 T2 Domestic Departure
Loyalty Lounge-Clipper Chhatrapati Shivaji International Airport Mumbai 1500 T2 International Departure
Earth Lounge Pune International Airport Pune 800 T1 Domestic Departure
Earth Lounge Cochin International Airport Cochin 1000 T1 Domestic Departure
Earth Lounge Cochin International Airport Cochin 1500 T3 International Departure
BlackBerry Lounge Coimbatore International Airport Coimbatore 800 T1 Domestic Departure
Golden Chariot Lounge Maharana Pratap Airport Udaipur 800 T1 Domestic Departure
Premium Lounge Vadodara Airport Vadodara 575 T1 Domestic Departure
Amaravathi Aromas Vijayawada Airport Vijayawada 575 T1 Domestic Departure

Primus Lounge

Devi Ahilya Bai Holkar Airport

Indore

800

T1

Domestic

Departure
Bird Lounge Pune International Airport Pune 800 T1 Domestic Departure
Bird Lounge Jolly Grant Airport  Dehradun 800 T1 Domestic Departure
Bird Lounge Biju Patnaik International Airport Bhubaneshwar 800 T1 Domestic Departure
Bird Lounge Calicut International Airport Kozhikode 1300 T1 International Departure
Bird Lounge Trivandrum International Airport Thiruvananthapuram 1300 T1 International Departure
Plaza Premium Lounge Indira Gandhi International Airport Delhi 1000 T3 Domestic Departure
Plaza Premium Lounge Rajiv Gandhi International Airport Hyderabad 1000 T1 Domestic Departure
Primus Lounge  Jaipur International Airport Jaipur 800 T1 Domestic Departure

 

Overseas:

Outlet Name Site Name(Airport Name) City Lounge Access Fee (INR) Terminal Terminal Type
Ahlan First Class Lounge (Concourse D) Dubai International Airport Dubai 2299 Terminal 1 International
Marhaba Lounge (Concourse D) Dubai International Airport Dubai 2299 Terminal 1 International
First Class Lounge King Abdulaziz International Airport Jeddah 3499 North Terminal International
Pier A International First-Class Lounge Shuangliu International Airport Chengdu 1999 Terminal 1 International
Al Reem Lounge (T1) Abu Dhabi International Airport Abu Dhabi 3499 Terminal 1 International
Plaza Premium Lounge (KLIA) Kuala Lumpur International Airport Kuala Lumpur 1999 KLIA Terminal International
Sama Sama Express KLIA Kuala Lumpur International Airport Kuala Lumpur 1999 KLIA International
Miracle First Class Lounge(Concourse A - Level 3) Suvarnabhumi International Airport Bangkok 1999 Main Terminal International
Miracle First Class Lounge (Concourse C - Level 3) Suvarnabhumi International Airport Bangkok 1999 Main Terminal International
Miracle First Class Lounge (Concourse F - Level 3) Suvarnabhumi International Airport Bangkok 1999 Main Terminal International
Miracle First Class Lounge (Concourse G - Level 3) Suvarnabhumi International Airport Bangkok 1999 Main Terminal International
Miracle First Class Lounge (Concourse G - Level 4) Suvarnabhumi International Airport Bangkok 1999 Main Terminal International
Miracle First Class Lounge (Concourse G - Level 3) Suvarnabhumi International Airport Bangkok 1999 Main Terminal International
Air France & KLM Lounge (Concourse F - Level 3) Suvarnabhumi International Airport Bangkok 1999 Main Terminal International
Miracle First Class Lounge (Concourse D - Level 3) Suvarnabhumi International Airport Bangkok 1999 Main Terminal International
Miracle Business Class Lounge (Concourse D - Level 3) Suvarnabhumi International Airport Bangkok 1999 Main Terminal International
Bangkok Airways Boutique Lounge International Suvarnabhumi International Airport Bangkok 1999 International Terminal International
Bangkok Airways Blue Ribbon Club Lounge International Suvarnabhumi International Airport Bangkok 1999 International Terminal International
The Coral Executive Lounge (International Departure) Phuket International Airport Phuket 1999 Terminal 2 International
Ambassador Transit Lounge (T2) Singapore Changi Airport Singapore 1999 Terminal 2 International
SATS Premier  Lounge (T2) Singapore Changi Airport Singapore 1999 Terminal 2 International
Changi Lounge Singapore Changi Airport Singapore 1999 Jewel Changi Airport International
Business Class Lounge (T1) Sharjah International Airport Sharjah 2299 Terminal 1 International
First Class Lounge (T1) Sharjah International Airport Sharjah 2299 Terminal 1 International
Executive Lounge Bandaranaike International Airport Colombo 1999 Main Terminal International
Al Maha Transit Lounge (T1) Hamad International Airport Doha 4999 Terminal 1 International
Dasman Lounge Kuwait International Airport Kuwait 2299 Main Terminal International
Dasman Premier Lounge Kuwait International Airport Kuwait 2299 Main Terminal International
Pearl Lounge (T1) Kuwait International Airport Kuwait 2299 Main Terminal International
Pearl Lounge (T5) Kuwait International Airport Kuwait 2299 Main Terminal International
Air Lounge Hazrat Shahjalal International Airport Dhaka 1999 Terminal 2 International
EBL Sky Lounge Hazrat Shahjalal International Airport Dhaka 1999 Terminal 2 International
Plaza Premium Lounge  Hongkong International Airport Hongkong 1999 Terminal 1 International
Plaza Premium Lounge  (T1 East) Hongkong International Airport Hongkong 1999 Terminal 1 International
Plaza Premium Lounge(Gate 60) Hong Kong International Airport Hongkong 1999 Terminal 1 International
Hongkong Airlines - Club Bauhinia Hongkong International Airport Hongkong 1999 Terminal 1 International
Hongkong Airlines - Club Autus Hongkong International Airport Hongkong 1999 Midfeild Concourse International

Ahlan Business Class Lounge (Concourse D)

Dubai International Airport

Dubai

2299

Terminal 1

International

Majan Lounge

Muscat International Airport

Muscat

1999

Main Terminal

International
Premium Lounge (T1 International) Baiyun International Airport Guangzhou 2299 Terminal 1 International
Hainan Airlines First class lounge (T1 International) Baiyun International Airport Guangzhou 2299 Terminal 1 International

 

Purchase and Redemption process

  • IndiGo passengers can purchase Airport Lounge through our Website:
    • While booking flight on our Website on the Add Ons Page
    • On Confirmation Page and Email
    • Promotion Emails
    • After completing the flight booking, through the "Edit booking" section
  • It is available for sale up to 12 hours prior to departure for both international and domestic lounges.
  • On completion, passenger will receive flight booking e-ticket with a separate Lounge SSR – DLNG (Special Service Request) added to it and a Lounge Access E-certificate having QR Code through e-mailer and SMS with PDF link URL
  • Passenger needs to show the following at the lounge entry:
    • E-certificate (having QR Code) for Lounge Access
    • Proof of identity
  • Service provider will scan E-certificate – QR Code generated for booked sector to validate the authenticity of the e-certificate at the lounge entry along with a Valid ID proofs.
  • Post successful authentication of E-certificate and identity proof only passenger can access lounge

Cancelation & Change

  • Changes & Cancelation in isolation are not allowed
  • In case of flight booking cancelation, lounge e-certificate will also be canceled with an email notification to customer and price paid for lounge will automatically get refunded to the original form of payment.
  • In case of flight booking changes, original lounge e-certificate will be canceled with email notification and a new one will be issued with an email notification.

For terms and conditions, Click here.
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6E Upgrade entitles you to the following benefits in INR 2500 per passenger per flight for Domestic and INR 3000 for International:

 

Cancel/change your booking as many times as you like.

Select the seat of your choice, including extra legroom, window and aisle seats.

Enjoy delicious In-flight snacks*.

 

*One food item and one beverage
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6E Plus entitles you to cancel / change your booking as many times as you like in INR 1500.
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IndiGo Early allows domestic passengers who land early at an Airport to get a seat on the earliest IndiGo flight out just for INR 1800.

Terms and conditions:

  • This service is applicable to all passengers travelling on a domestic flight, wanting to prepone their flight
  • Passenger must be physically present at the airport as the change can be done only at the airport
  • Changes can be done only for preponing the flight and not for postponing the flight
  • The time difference between the desired flight and the booked flight should be maximum 4 hours, this means if the original flight booked is at 1600 hours, then this flight can be preponed to a flight which is departing at or after 1200 hrs. The basis to calculate the difference of 4 hours, has to be between the departure time of the original flight and the desired flight and not on the basis of the passenger reporting time
  • Request for such change will be confirmed only 60 minutes before the departure of the desired flight subject to the availability of seats and a non-refundable fee of INR 1800 per passenger (fee is subject to change)
  • Unaccompanied minors cannot ask for change of flight themselves, only their parents/guardian at the origin station can request for this service
  • This service shall not be extended to passengers booked under group fares
  • This service is not applicable on international flights, whether in isolation or in connection with a domestic flight
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IndiGo promise protects you against Flight Delay, Cancellation & Lost baggage. For details click here- Terms & Conditions
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Holding bookings assist our passengers in reserving tickets prior to making the payment at the nearest ticketing center or through our website.
Passengers may call our call center to hold a reservation or may hold the reservation through Mobile application.
The reservations processed from Mobile Application or call centre are placed on hold for 15 minutes from the time of booking.
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Document

Yes, the list of add-on’s available and the charges are in the table below.

Kindly Note-: For Group bookings kindly consider cancellation/change fee as per the timeline mentioned under Terms and conditions.

Domestic

Currency Cancellation fee Change fee
INR 3000 2500
SGD 62 52
AED 163 137
QAR 163 137
KWD 13.5 11.3
OMR 17 14.3
LKR 7700 6370
USD 45 38
MYR 185 155
BDT 3625 3025
NPR 4810 4010
TRY 353 223
HKD 340 288
THB 1380 1150
SAR 167 139
For domestic bookings, customers can make any changes or cancellations free of charge within 24 hours of booking, if booked at least 7 days before the travel dates.

 

Baggage (Domestic) 3 kg Prepaid 5 kg Prepaid 10 Kg Prepaid 15 Kg Prepaid 20 Kg Prepaid 30Kg Prepaid At Airport Per Kg
INR 1200 2000 4000 6000 8000 12000 500
SGD 24 40 80 120 160 240 10
AED 60 100 200 300 431 600 26
THB 564 940 1880 2820 3760 5640 235
OMR 7.08 11.8 23.6 35.4 47 70.8 2.7
NPR 2148 3580 7160 10740 14320 21480 895
USD 19.2 32 64 96 128 192 7
QAR 68.4 114 228 342 456 684 25
EUR 18 30 60 90 120 180 6
GBP 18 30 60 90 120 180 6
LKR 3360 5600 11200 16800 22400 33600 1400
BDT 1428 2380 4760 7140 9502 14280 595
KWD 5.52 9.2 18.4 27.6 37 55.2 2.3
MYR 78 130 260 390 520 780 31
SAR 69.6 116 232 348 464 696 26
HKD 156 260 520 780 1040 1560 55
TRY 96 160 320 480 960 960 49
CNY 144 240 480 720 960 1440 52
Note: For Bookings made on or after October 1, 2020, 15 kgs per person (One piece only).  Baggage in excess of 15 kgs will be subject to additional charges of INR 500 per kg. Additional pieces of Baggage will be subject to additional charges of INR 750 per piece in addition to the excess baggage charges of INR 500 per kg. Excess Baggage charges are non-refundable in case of no shows and gate no shows. For Bookings made between May 21, 2020 and September 30, 2020 (inclusive) for travel up to November 24, 2020, the Checked-in Baggage Allowance will be 20Kg (one piece only) instead of 15Kg.

 

Baggage International (Connection) INR SGD AED THB OMR NPR USD QAR EUR GBP LKR BDT KWD
8 Kg prepaid 3200 64 160 1504 18.9 5728 51.2 182 48 48 8960 3808 14.7
15 Kg Prepaid 6000 120 300 2820 35.4 10740 96 342 90 90 16800 7140 27.6
30 Kg Prepaid 12000 240 600 5640 70.8 21480 192 684 180 180 33600 14280 55.2
                           
Special Baggage Fee (Airport Charges) INR SGD AED THB OMR NPR USD QAR EUR GBP LKR BDT KWD
  1200 24.0 60 564 7.1 2148 19.2 68 18 18 3360 1428 5.5
                           
Sports Equipment Handling Fees (Pre-book charges) INR SGD AED THB OMR NPR USD QAR EUR GBP LKR BDT KWD
  1000 20 54 470 5.9 1790 16.0 57 15 15 2800 1188 4.6
                           
Convenience Fee INR SGD AED THB OMR NPR USD QAR EUR GBP LKR BDT KWD
Credit Cards/ Debit Cards / Mobile App / Net Banking 300 5 13 118 1.5 448 4 14 4 4 700 297 1.2
Voucher 100 # # # # # # # # # # # #
                           
Booking Fee INR SGD AED THB OMR NPR USD QAR EUR GBP LKR BDT KWD
  250 5 13 118 1.5 448 4 14 4 4 700 297 1.2
                           
Infant(Domestic) INR SGD AED THB OMR NPR USD QAR EUR GBP LKR BDT KWD
  1250 28 70 675 8 2000 18 70 18 16 2960 1590 5.500
                           
Itinerary Print Fee INR SGD AED THB OMR NPR USD QAR EUR GBP LKR BDT KWD
  50 1 3 26 0.3 80 1 3 1 1 119 62 0.200
                           
Veg Snack* - Domestic INR SGD AED THB OMR NPR USD QAR EUR GBP LKR BDT KWD
 

300

6

16

130

1.65

480

4

15

4

3

772

358

1.3
                           
Non-Veg Snack* - Domestic INR SGD AED THB OMR NPR USD QAR EUR GBP LKR BDT KWD
 

350

7

18

151

1.9

560

5

18

5

4

900

418

1.5



#Please note that if the payment is to be made in any other currency than Indian Rupee, the Baggage Fee will be calculated as per the conversion rate prevalent at the time of payment.

Preferential Seat* Fee for ATRs INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR LKR HKD TRY CNY
Rows 1, 2 300 16 17 141 6 537 2 5 5 5 356 1 20 17 840 39 24 36
Rows 3-8 Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil
Rows 9-15 100 5 6 47 2 179 1 2 2 2 119 0 7 6 280 13 8 12
Rows 16-19 200 11 11 94 4 358 1 3 3 3 238 1 13 12 560 26 16 24

 

Preferential Seat* fee for A320s Seat Type INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR LKR HKD TRY CNY
1 (Extra legroom) Window/Middle/Aisle 1000 54 57 470 20 1790 6 15 15 16 1188 4.6 65 58 2800 130 82 120
2,3 Window/Middle/Aisle 400 22 23 188 8 716 2 6 6 6 475 1.8 26 23 1120 52 33 48
4-10 Window/Aisle 350 19 20 165 7 627 2 5 5 6 416 1.6 23 20 980 46 29 42
4-10 Middle 350 19 20 165 7 627 2 5 5 6 416 1.6 23 20 980 46 29 42
11(Non reclining) Window/Aisle 250 13 14 118 5 448 1 4 4 4 297 1.2 16 15 700 33 20 30
11 (Non reclining) Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil
12 (Non reclining, Extra Legroom) Window/Middle/Aisle 1000 54 57 470 20 1790 6 15 15 16 1188 4.6 65 58 2800 130 82 120
13 (Extra Legroom) Window/Middle/Aisle 1000 54 57 470 20 1790 6 15 15 16 1188 4.6 65 58 2800 130 82 120
14-20 Window/Aisle 250 13 14 118 5 448 1 4 4 4 297 1.2 16 15 700 33 20 30
14-20 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil
21-31 Window/Aisle 150 8 9 71 3 269 1 2 2 2 178 1 10 9 420 20 12 18
21-31 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil

 

Preferential Seat* fee for A321 Seat Type INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR LKR HKD TRY CNY
1 (extra legroom) Window/Middle/Aisle 1000 54 57 470 20 1790 6 15 15 16 1188 4.6 65 58 2800 130 82 120
2,3 Window/Middle/Aisle 400 22 23 188 8 716 2 6 6 6 475 1.8 26 23 1120 52 33 48
4-15 Window/Aisle 350 19 20 165 7 627 2 5 5 6 416 1.6 23 20 980 46 29 42
4-15 Middle 350 19 20 165 7 627 2 5 5 6 416 1.6 23 20 980 46 29 42
16 , 26 Window/Aisle 250 13 14 118 5 448 1 4 4 4 297 1.2 16 15 700 33 20 30
16 , 26 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil
17,18, 27 Window/Middle/Aisle 1000 54 57 470 20 1790 6 15 15 16 1188 4.6 65 58 2800 130 82 120
19-25 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil
19-25 Window/Aisle 250 13 14 118 5 448 1 4 4 4 297 1.2 16 15 700 33 20 30
28-37 Window/Aisle 150 8 9 71 3 269 1 2 2 2 178 1 10 9 420 20 12 18
28-37 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil

 


International

 

Number of days left for departure Currency Cancellation fee Change Fee
  0-3 (Days) 4 Days and above 0-3 (Days) 4 Days and above
Indian-Sub continent
Ex-India to Colombo INR 3500 3000 3000 2500
Ex-India to Dhaka INR 3500 3000 3000 2500
Ex-India to Kathmandu INR 3500 3000 3000 2500
Ex- Colombo to India LKR 8910 7700 7700 6370
Ex-Dhaka to India BDT 4230 3625 3625 3025
Ex-Kathmandu to India NPR 5610 4810 4810 4010
South east, middle east and rest of Asia destination 
Ex-India to Hong kong INR 5000 4500 4000 3500
Ex-India to Singapore INR 5000 4500 4000 3500
Ex-India to Bangkok/Phuket INR 5000 4500 4000 3500
Ex-India to Kuala Lumpur INR 5000 4500 4000 3500
Ex-India to Muscat INR 5000 4500 4000 3500
Ex-India to Male INR 5000 4500 4000 3500
Ex-India to Kuwait INR 5000 4500 4000 3500
Ex-India to Dubai/Sharjah/Abu Dhabi INR 5000 4500 4000 3500
Ex-India to Doha INR 5000 4500 4000 3500
Ex-India to Jeddah INR 5000 4500 4000 3500
Ex-India to Chengdu INR 5000 4500 4000 3500
Ex-India to Hanoi INR 5000 4500 4000 3500
Ex-India to Ho Chi Minh INR 5000 4500 4000 3500
Ex-India to Riyadh INR 5000 4500 4000 3500
Ex-India to Yangon INR 5000 4500 4000 3500
Ex-Hong kong to India HKD 575 515 460 405
Ex-Singapore to India SGD 100 92 82 72
Ex-Bangkok/Phuket to India THB 2285 2070 1835 1610
Ex-Kuala Lumpur to India MYR 304 275 245 215
Ex-Muscat to India OMR 28 25.3 22.5 19.8
Ex-Male to India USD 73 67 60 53
Ex-Kuwait to India KWD 22.5 20 18 16
Ex-Dubai/Sharjah/Abu Dhabi to India AED 268 243 216 190
Ex-Doha to India QAR 268 243 216 190
Ex-Jeddah to India SAR 274 246 220 193
Ex-Chengdu to India CNY 505 455 405 355
Ex-Hanoi to India USD 73 67 60 53
Ex-Ho Chi Minh to India USD 73 67 60 53
Ex- Riyadh to India SAR 274 246 220 193
Ex-Yangon to India USD 73 67 60 53
 Europe sector - Istanbul
Ex-India to Istanbul INR 6500 6000 5000 4500
Ex-Istanbul to India TRY 550 509 425 384

 

Infant(International) INR SGD AED THB OMR NPR USD QAR EUR GBP LKR BDT KWD
  2350 50 150 1250 16 3750 36 150 33 29 5555 2985 10.350
                           
Itinerary Print Fee - INTL INR SGD AED THB OMR NPR USD QAR EUR GBP LKR BDT KWD
  50 1 3 26 0.3 80 1 3 1 1 119 62 0.200
                           
Veg Snacks - International INR SGD AED THB OMR NPR USD QAR EUR GBP LKR BDT KWD
 

300

6

16

130

1.65

480

4

15

4

3

772

358

1.3
                           
Non-Veg Snacks - International INR SGD AED THB OMR NPR USD QAR EUR GBP LKR BDT KWD
 

350

7

18

151

1.9

560

5

18

5

4

900

418

1.5
                           
Special Baggage Fee (Airport Charges) INR SGD AED THB OMR NPR USD QAR EUR GBP LKR BDT KWD
  2500 50.0 150 1175 14.8 4475 40.0 150 38 38 7000 2975 11.5
                           
Sports Equipment Handling Fees (Pre-book charges) INR SGD AED THB OMR NPR USD QAR EUR GBP LKR BDT KWD
  2000 40 108 940 10.8 3580 32 114 30 30 5600 2375 9.2
                           
Convenience Fee - INTL INR SGD AED THB OMR NPR USD QAR EUR GBP LKR BDT KWD
(Credit Cards / Debit Cards / Mobile App / Net Banking) 500 10 27 235 2.95 895 7 29 7 6 1400 595 2.3
Voucher 200 # # # # # # # # # # # #
                           
Booking Fee INR SGD AED THB OMR NPR USD QAR EUR GBP LKR BDT KWD
  500 10 27 235 2.95 895 7 29 7 6 1400 595 2.3

 

Preferential Seat* Fee for A320 Seat Type INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR LKR HKD TRY CNY
1 (Extra legroom) Window/Middle/Aisle 1,200 65 68 564 24 2148 7 18 18 19 1425 5.5 78 70 3360 156 98 144
2,3 Window/Middle/Aisle 550 30 31 259 11 985 3 8 8 9 653 2.5 36 32 1540 72 45 66
4-10 Window/Aisle 450 24 26 212 9 806 3 7 7 7 534 2.1 29 26 1260 59 37 54
4-10 Middle 400 22 23 188 8 716 2 6 6 6 475 1.8 26 23 1120 52 33 48
11(Non reclining) Window/Aisle 400 22 23 188 8 716 2 6 6 6 475 1.8 26 23 1120 52 33 48
11 (Non reclining) Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil
12 (Non reclining, Extra Legroom) Window/Middle/Aisle 1,200 65 68 564 24 2148 7 18 18 19 1425 5.5 78 70 3360 156 98 144
13 (Extra Legroom) Window/Middle/Aisle 1,200 65 68 564 24 2148 7 18 18 19 1425 5.5 78 70 3360 156 98 144
14-20 Window/Aisle 400 22 23 188 8 716 2 6 6 6 475 1.8 26 23 1120 52 33 48
14-20 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil
21-31 Window/Aisle 250 13 14 118 5 448 1 4 4 4 297 1.2 16 15 700 33 20 30
21-31 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil

 

Preferential Seat* fee for A321 Seat Type INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR LKR HKD TRY CNY
1 Window/Middle/Aisle 1,200 65 68 564 24 2148 7 18 18 19 1425 5.5 78 70 3360 156 98 144
2,3 Window/Middle/Aisle 550 30 31 259 11 985 3 8 8 9 653 2.5 36 32 1540 72 45 66
4-15 Window/Aisle 450 24 26 212 9 806 3 7 7 7 534 2.1 29 26 1260 59 37 54
4-15 Middle 400 22 23 188 8 716 2 6 6 6 475 1.8 26 23 1120 52 33 48
16 , 26 Window/Aisle 400 22 23 188 8 716 2 6 6 6 475 1.8 26 23 1120 52 33 48
16 , 26 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil
17,18, 27 Window/Middle/Aisle 1,200 65 68 564 24 2148 7 18 18 19 1425 5.5 78 70 3360 156 98 144
19-25 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil
19-25 Window/Aisle 400 22 23 188 8 716 2 6 6 6 475 1.8 26 23 1120 52 33 48
28-37 Window/Aisle 250 13 14 118 5 448 1 4 4 4 297 1.2 16 15 700 33 20 30
28-37 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil

 

Baggage (International) Currency 3kg Pre-paid 5kg Pre-paid 10kg Pre-paid 15kg Pre-paid 30kg Pre-paid At Airport Per Kg
Ex-India to Bangkok/Phuket  INR 1575 2625 5250 7875 15750 525
Ex-India to  Dubai/ Sharjah / Abu Dhabi   INR 1575 2625 5250 7875 15750 525
Ex-India to Singapore  INR 1575 2625 5250 7875 15750 525
Ex-India to  Kuala Lumpur INR 1575 2625 5250 7875 15750 525
Ex-India to Hanoi / Ho Chi Minh INR 1575 2625 5250 7875 15750 525
Ex-India to Yangon INR 1575 2625 5250 7875 15750 525
Ex-India to Dhaka INR 1575 2625 5250 7875 15750 525
Ex-India to Muscat INR 1575 2625 5250 7875 15750 525
Ex-India to Male INR 1575 2625 5250 7875 15750 525
Ex-India to Doha INR 1575 2625 5250 7875 15750 525
Ex-India to Hongkong INR 3900 6500 13000 19500 39000 1300
Ex-India to Kuwait INR 3000 5000 10000 15000 30000 1000
Ex-India to Istanbul INR 3000 5000 10000 15000 30000 1000
Ex-India to Chengdu / Guangzhou INR 3000 5000 10000 15000 30000 1000
Ex-India to Riyadh/ Jeddha INR 2700 4500 9000 13500 27000 900
Ex- India to Colombo INR 1980 3300 6600 9900 19800 660
India to Kathmandu INR 1200 2000 4000 6000 12000 400
Ex-Singapore SGD 75 125 250 375 750 25
Ex-Dubai/Sharjah/Abu Dhabi AED 180 300 600 900 1800 60
Ex-Doha QAR 180 300 600 900 1800 60
Ex-Kuwait KWD 12 20 40 60 120 4
Ex-Muscat OMR 12 20 40 60 120 4
Ex-Colombo LKR 4680 7800 15600 23400 46800 1560
Ex-Male USD 27 45 90 135 270 9
Ex-Kuala Lumpur MYR 180 300 600 900 1800 60
Ex-Dhaka BDT 2100 3500 7000 10500 21000 700
Ex-Kathmandu NPR 1920 3200 6400 9600 19200 640
Ex-Istanbul TRY 300 500 1000 1500 3000 100
Ex-Hong kong HKD 420 700 1400 2100 4200 140
Ex-Bangkok/Phuket THB 945 1575 3150 4725 9450 315
Ex-Chengdu CNY 300 500 1000 1500 3000 100
Ex-Guangzhou CNY 300 500 1000 1500 3000 100
Ex-Hanoi USD 30 50 100 150 300 10
Ex-Yangon USD 30 50 100 150 300 10
Ex- Ho Chi Minh USD 30 50 100 150 300 10
Ex- Jeddah SAR 195 325 650 975 1950 65
Ex- Riyadh SAR 195 325 650 975 1950 65

#Please note that if the payment is to be made in any other currency than Indian Rupee, the fee(s) will be calculated as per the conversion rate prevalent at the time of payment.
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