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Add-on Services

Click on View/Change Booking on our home page and retrieve your reservation by entering your PNR (a six digit code generally sent as an SMS after you make a reservation) and email address or last name. Once it is reservation is retrieved you can take a print out of your ticket.

Note: If you have made the reservation through a travel agency you may have to get your email address updated in order to retrieve the booking online.
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If you have already Web Checked-in, you will need to click on the Check-in link on our home page and retrieve your reservation using your PNR (a six digit code generally sent as an SMS after you make a reservation), email address or last name. Once your reservation is retrieved you can print or reprint your boarding pass.
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You can book snacks online through the view/change booking section on our homepage. The snacks can be added only up to 24 hours prior to the scheduled departure time.

If any of the services are booked through IndiGo’s call centre, an additional amount of 10% (ten per cent) of the applicable charges will apply.

Snack Domestic Flights International Flights
Vegetarian INR 250 per sector INR 500 per sector
Non-Vegetarian INR 300 per sector INR 500 per sector
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Passengers can book specific seats on the flight through our website or at the airport. The charges for booking seats are as follows: 

Domestic

Preferential Seat* Fee for ATRs INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR HKD TRY CNY
Rows 1, 2 300 16 17 141 6 537 2 5 5 5 356 1 20 17 39 24 36
Rows 3-8 Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil
Rows 9-15 100 5 6 47 2 179 1 2 2 2 119 0 7 6 13 8 12
Rows 16-19 200 11 11 94 4 358 1 3 3 3 238 1 13 12 26 16 24

 

Preferential Seat* fee for A320-180 seater  Seat Type INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR HKD TRY CNY
1 All 1000 54 57 470 20 1790 5.9 15 15 16 1188 4.6 65 58 130 120 120
2,3 All 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 52 48 48
4-10 Aisle/Window 350 19 20 165 7 627 2.1 5 5 6 416 1.6 23 20 46 42 42
4-10 Middle 350 19 20 165 7 627 2.1 5 5 6 416 1.6 23 20 46 42 42
12,13 All 1000 54 57 470 20 1790 5.9 15 15 16 1188 4.6 65 58 130 120 120
11,14-20 Aisle/Window 250 13 14 118 5 448 1.5 4 4 4 297 1.2 16 15 33 30 30
11 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
14-20 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
21-31 Aisle/Window 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
21-24 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
25-30 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil

 

Preferential Seat* fee for A320-186 seater Seat Type INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR HKD TRY CNY
1 All 1000 54 57 470 20 1790 5.9 15 15 16 1188 4.6 65 58 130 120 120
2,3 All 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 52 48 48
4-10 Aisle/Window 350 19 20 165 7 627 2.1 5 5 6 416 1.6 23 20 46 42 42
4-10 Middle 350 19 20 165 7 627 2.1 5 5 6 416 1.6 23 20 46 42 42
12,13 All 1000 54 57 470 20 1790 5.9 15 15 16 1188 4.6 65 58 130 120 120
11,14-20 Aisle/Window 250 13 14 118 5 448 1.5 4 4 4 297 1.2 16 15 33 30 30
11 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
14-20 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
21-31 Aisle/Window 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
21-25 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
26-31 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil

 

Preferential Seat* fee for A321-222 seater Seat Type INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR HKD TRY CNY
1 All 1000 54 57 470 20 1790 5.9 15 15 16 1188 4.6 65 58 130 120 120
2,3 All 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 52 48 48
4-15 Aisle/Window 350 19 20 165 7 627 2.1 5 5 6 416 1.6 23 20 46 42 42
4-15 Middle 350 19 20 165 7 627 2.1 5 5 6 416 1.6 23 20 46 42 42
16 , 26 Window/Aisle 250 13 14 118 5 448 1.5 4 4 4 297 1.2 16 15 33 30 30
16 , 26 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
17, 27 All 1000 54 57 470 20 1790 5.9 15 15 16 1188 4.6 65 58 130 120 120
19-25 Aisle/Window 250 13 14 118 5 448 1.5 4 4 4 297 1.2 16 15 33 30 30
19-25 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
28-37 Aisle/Window 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
28-31 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
32-37 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil

 

Preferential Seat* fee for A321-232 seater Seat Type INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR HKD TRY CNY
1 All 1000 54 57 470 20 1790 5.9 15 15 16 1188 4.6 65 58 130 120 120
2,3 All 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 52 48 48
4-16 Aisle/Window 350 19 20 165 7 627 2.1 5 5 6 416 1.6 23 20 46 42 42
4-16 Middle 350 19 20 165 7 627 2.1 5 5 6 416 1.6 23 20 46 42 42
17 , 26 Window/Aisle 250 13 14 118 5 448 1.5 4 4 4 297 1.2 16 15 33 30 30
17 , 26 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
19, 28, 29A, 29F All 1000 54 57 470 20 1790 5.9 15 15 16 1188 4.6 65 58 130 120 120
20-27 Aisle/Window 250 13 14 118 5 448 1.5 4 4 4 297 1.2 16 15 33 30 30
20-27 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
29C, 29D, 30-37 Aisle/Window 150 8 9 71 3 269 0.9 2 2 2 178 1 10 9 20 18 18
29B, 29E, 30-33 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
34-39 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil

If any seat is assigned through IndiGo’s call centre, an additional fee of INR 50 per person per sector will be levied by IndiGo.

International

Preferential Seat* Fee for A320-180 seater Seat Type INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR HKD TRY CNY
1 All 1,200 65 68 564 24 2148 7.1 18 18 19 1425 5.5 78 70 156 144 144
2,3 All 550 30 31 259 11 985 3.2 8 8 9 653 2.5 36 32 72 66 66
4-10 Aisle/Window 450 24 26 212 9 806 2.7 7 7 7 534 2.1 29 26 59 54 54
4-10 Middle 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 52 48 48
12,13 All 1200 65 68 564 24 2148 7.1 18 18 19 1425 5.5 78 70 156 144 144
11,14-20 Aisle/Window 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 52 48 48
11 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
14-20 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
21-31 Aisle/Window 250 13 14 118 5 448 1.5 4 4 4 297 1.2 16 15 33 30 30
21-24 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
25-30 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil

 

Preferential Seat* Fee for A320-186 seater Seat Type INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR HKD TRY CNY
1 All 1,200 65 68 564 24 2148 7.1 18 18 19 1425 5.5 78 70 156 144 144
2,3 All 550 30 31 259 11 985 3.2 8 8 9 653 2.5 36 32 72 66 66
4-10 Aisle/Window 450 24 26 212 9 806 2.7 7 7 7 534 2.1 29 26 59 54 54
4-10 Middle 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 52 48 48
12,13 All 1200 65 68 564 24 2148 7.1 18 18 19 1425 5.5 78 70 156 144 144
11,14-20 Aisle/Window 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 52 48 48
11 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
14-20 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
21-31 Aisle/Window 250 13 14 118 5 448 1.5 4 4 4 297 1.2 16 15 33 30 30
21-25 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
26-31 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil

 

Preferential Seat* fee for A321-222 seater Seat Type INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR HKD TRY CNY
1 All 1,200 65 68 564 24 2148 7.1 18 18 19 1425 5.5 78 70 156 144 144
2,3 All 550 30 31 259 11 985 3.2 8 8 9 653 2.5 36 32 72 66 66
4-15 Aisle/Window 450 24 26 212 9 806 2.7 7 7 7 534 2.1 29 26 59 54 54
4-15 Middle 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 52 48 48
16 , 26 Window/Aisle 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 52 48 48
16 , 26 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
17, 27 All 1200 65 68 564 24 2148 7.1 18 18 19 1425 5.5 78 70 156 144 144
19-25 Aisle/Window 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 52 48 48
19-25 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
28-37 Aisle/Window 250 13 14 118 5 448 1.5 4 4 4 297 1.2 16 15 33 30 30
28-31 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
32-37 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil

 

Preferential Seat* fee for A321-232 seater Seat Type INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR HKD TRY CNY
1 All 1200 65 68 564 24 2148 7.1 18 18 19 1425 5.5 78 70 156 144 144
2,3 All 550 30 31 259 11 985 3.2 8 8 9 653 2.5 36 32 72 66 66
4-16 Aisle/Window 450 24 26 212 9 806 2.7 7 7 7 534 2.1 29 26 59 54 54
4-16 Middle 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 52 48 48
17 , 26 Window/Aisle 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 52 48 48
17 , 26 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
19, 28, 29A, 29F All 1200 65 68 564 24 2148 7.1 18 18 19 1425 5.5 78 70 156 144 144
20-27 Aisle/Window 400 22 23 188 8 716 2.4 6 6 6 475 1.8 26 23 52 48 48
20-27 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
29C, 29D, 30-37 Aisle/Window 250 13 14 118 5 448 1.5 4 4 4 297 1.2 16 15 33 30 30
29B, 29E, 30-33 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
34-39 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil

*In case of 180 seater aircraft row number 30 is non reclining

If any seat is assigned through IndiGo’s call centre, an additional fee of INR 50 per person per sector will be levied by IndiGo.
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What Fast Forward?

IndiGo offers Fast Forward Service for a hassle free experience at the airport. This Service helps passengers save time by getting their luggage on priority at arrivals.

The FFWD service can be purchased through IndiGo’s website (www.goindigo.in) and Call center until two (2) hours prior to domestic departures and up until four (4) hours prior to international departures and at the airport up until the closure of the check-in process for the relevant flight for which the passenger intends to purchase the FFWD service

How much does it cost?

A nominal fee of INR 450 per person per sector for domestic and INR 650 per person per sector for international is applicable if you wish to choose this Service.

* Pre-book Fast Forward service and get up to 40% off on above rates.

Please note that if the payment is to be made in any other currency than Indian Rupee, the fee(s) will be calculated as per the conversion rate prevalent at the time of payment.

Where all is it available?

Fast Forward service is available for travel on the following sectors:

  • In case of domestic travel
  • Agartala, Amritsar, Bagdogra, Bengaluru, Bhopal, Bhubaneswar, Chandigarh, Chennai, Coimbatore, Dehradun, Dibrugarh, Dimapur, Goa, Gorakhpur, Guwahati, Hubli, Hyderabad, Imphal, Indore, Jaipur, Jammu, Jorhat, Kannur, Kochi, Kolkata, Kozhikode, Lucknow, Madurai, Mangalore, Mumbai, Nagpur, New Delhi, Patna, Port Blair, Pryagraj, Pune, Raipur, Rajahmundry, Ranchi, Shillong, Srinagar, Thiruvananthapuram, Tiruchirappalli, Tirupati, Udaipur, Vadodara, Varanasi, Vijayawada and Visakhapatnam
  • In case of international travel
  • The following sectors with the point of origin at an Indian airport with international flights – Ahmedabad, Amritsar, Bangalore, Chandigarh, Chennai, Cochin, Hyderabad, Kannur, Kolkata, Kozhikode, Lucknow, Mumbai, New Delhi, Thiruvananthapuram and Tiruchirappalli, Varanasi, Vijayawada ; and

The following sectors with the point of origin at an airport outside of India - Abu Dhabi, Bangkok, Colombo, Dhaka, Doha, Dubai, Hong kong, Istanbul, Kathmandu, Kuala Lumpur, Kuwait, Male, Muscat, Phuket, Sharjah and Singapore.

What happens in case of booking cancellation?

In case the booking is cancelled, the fee will be refunded.
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If you’re looking at relaxing before taking off or wish to escape from the hustle and bustle of the airport, explore the lounge services at our partner lounges.

Service Offering *

  • Snacks
  • Hot Food & beverages
  • Lounge Bar
  • Free Internet Stations / High speed WIFI
  • Recharging stations for laptops, mobiles & iPads at every seating point
  • TV and Music entertainment
  • Newspapers/magazines
  • Flight Information and Announcement
  • Business center facility (Printer/Copier/Workstation/Meeting facility)

* The above-mentioned services varies from one lounge to another and are subject to availability.

India/Ex-India:

Please note: Lounge services are currently available on select domestic sectors from the below list, it is also temporarily suspended for international sectors.

City Outlet Name Site Name(Airport Name) Lounge Access Fee (INR) Terminal Terminal Type Gate Type
Ahmedabad The Lounge Sardar Vallabhbhai Patel International Airport 800 T1 Domestic Departure
Amritsar Primus Lounge Sri Guru Ram Dass Jee International Airport 800 T1 Domestic Departure
Amritsar Primus Lounge Sri Guru Ram Dass Jee International Airport 1400 T1 International Departure
Bhubaneshwar Bird Lounge Biju Patnaik International Airport 800 T1 Domestic Departure
Chandigarh Plaza Premium Lounge Chandigarh International Airport 800 T1 Domestic Departure
Chandigarh Plaza Premium Lounge Chandigarh International Airport 2000 T1 International Departure
Cochin Earth Lounge Cochin International Airport 1000 T1 Domestic Departure
Cochin Earth Lounge Cochin International Airport 1500 T3 International Departure
Coimbatore BlackBerry Lounge Coimbatore International Airport 800 T1 Domestic Departure
Dehradun Bird Lounge Jolly Grant Airport  800 T1 Domestic Departure
Delhi Plaza Premium Lounge Indira Gandhi International Airport 1000 T3 Domestic Departure
Guwahati Primus Lounge Lokpriya Gopinath Bordoloi International Airport 800 T1 Domestic Departure
Hyderabad Plaza Premium Lounge Rajiv Gandhi International Airport 1000 T1 Domestic Departure
Indore Primus Lounge Devi Ahilya Bai Holkar Airport 800 T1 Domestic Departure
Jaipur Primus Lounge  Jaipur International Airport 800 T1 Domestic Departure
Kannur Pearl Lounge Kannur International Airport 800 Main Terminal Domestic Departure
Kannur Pearl Lounge Kannur International Airport 1400 Main Terminal International Departure
Kozhikode Bird Lounge Calicut International Airport 1300 T1 International Departure
Lucknow The Lounge Chaudhary Charan Singh  International Airport 600 T2 Domestic Departure
Madurai Primus Lounge  Madurai Airport 800 T1 Domestic Departure
Mumbai Clipper Chhatrapati Shivaji International Airport 1500 T2 International Departure
Nagpur Mandarin Lounge Dr. Babasaheb Ambedkar International Airport 800 T1 Domestic Departure
Pune Bird Lounge Pune International Airport 800 T1 Domestic Departure
Pune Earth Lounge Pune International Airport 800 T1 Domestic Departure
Ranchi Food Hangar Birsa Munda Airport 800 Main Terminal Domestic Departure
Thiruvananthapuram Bird Lounge Trivandrum International Airport 1300 T1 International Departure
Udaipur Golden Chariot Lounge Maharana Pratap Airport 800 T1 Domestic Departure
Vadodara Premium Lounge Vadodara Airport 600 T1 Domestic Departure
Varanasi Take Off Bar Lal Bahadur Shastri International Airport 800 Main Terminal Domestic Departure
Vijayawada Amaravathi Vijayawada Airport 600 T1 Domestic Departure

 

Overseas:

Outlet Name Site Name(Airport Name) City Lounge Access Fee (INR) Terminal Terminal Type
Diamond Lounge Abu Dhabi International Airport Abu Dhabi 5500 International Departures International
Miracle First Class Lounge (Concourse F - Level 3) Suvarnabhumi International Airport Bangkok 3190 International Departures International
Miracle Co-Working Space Suvarnabhumi International Airport Bangkok 3190  Terminal 2 International
Miracle Lounge (T2 - Level 3) Suvarnabhumi International Airport Bangkok 3190  Terminal 2 International
Al Maha Transit Lounge (T1) Hamad International Airport Doha 5830  Terminal 1 International
Sleep 'n' fly  Lounge  Hamad International Airport Doha 5830  Main Terminal International
Marhaba lounge Dubai International Airport Dubai 5390 Passenger Terminal International
Marhaba Lounge (T2) Dubai International Airport Dubai 5390  Terminal 2 International
Ahlan Lounge at B Dubai International Airport Dubai 5390  Terminal 3 International
Marhaba Lounge (Concourse B) Dubai International Airport Dubai 5390  Terminal 3  International
Marhaba Lounge (Concourse A) Dubai International Airport Dubai 5390  Terminal 3  International
Marhaba Lounge (Concourse C) Dubai International Airport Dubai 5390 Terminal 3  International
Ahlan Business Class Lounge (Concourse D) Dubai International Airport Dubai 5390 Terminal 1 International
Ahlan First Class Lounge (Concourse D) Dubai International Airport Dubai 5390  Terminal 1 International
Sleep 'n' fly  Lounge  Dubai International Airport Dubai 5390  Terminal 3  International
Sleep 'n' fly  Lounge  Dubai International Airport Dubai 5390 Terminal 1 International
Sleep 'n' fly  Lounge  Dubai International Airport Dubai 5390  Terminal 3  International
AL MUBARAKIYA LOUNGE Kuwait International Airport Kuwait 2970 Terminal 4 International
Kuwait Airways - Dasman Lounge Kuwait International Airport Kuwait 2970  Terminal 1 International
Dasman Premier Lounge Kuwait International Airport Kuwait 2970  Terminal 1 International
Pearl Lounge (T5) Kuwait International Airport Kuwait 2970  Terminal 5 International
Pearl Lounge  Kuwait International Airport Kuwait 2970 Terminal 1 International
First Class Lounge (T1) Sharjah International Airport Sharjah 3630  Terminal 1 International
SATS Premier  Lounge (T2) Singapore Changi Airport Singapore 3850  Terminal 2 International
SATS Premier Lounge Singapore Changi Airport Singapore 3850  Terminal 3 International
SATS Premier  Lounge (T1) Singapore Changi Airport Singapore 3850  Terminal 1 International
Dnata Lounge Singapore Changi Airport Singapore 3850  Terminal 1 International

 

Purchase and Redemption process

  • IndiGo passengers can purchase Airport Lounge through our Website:
    • While booking flight on our Website on the Add Ons Page
    • On Confirmation Page and Email
    • Promotion Emails
    • After completing the flight booking, through the "Edit booking" section
  • It is available for sale up to 12 hours prior to departure for both international and domestic lounges.
  • On completion, passenger will receive flight booking e-ticket with a separate Lounge SSR – DLNG (Special Service Request) added to it and a Lounge Access E-certificate having QR Code through e-mailer and SMS with PDF link URL
  • Passenger needs to show the following at the lounge entry:
    • E-certificate (having QR Code) for Lounge Access
    • Proof of identity
  • Service provider will scan E-certificate – QR Code generated for booked sector to validate the authenticity of the e-certificate at the lounge entry along with a Valid ID proofs.
  • Post successful authentication of E-certificate and identity proof only passenger can access lounge

Cancelation & Change

  • Changes & Cancelation in isolation are not allowed
  • In case of flight booking cancelation, lounge e-certificate will also be canceled with an email notification to customer and price paid for lounge will automatically get refunded to the original form of payment.
  • In case of flight booking changes, original lounge e-certificate will be canceled with email notification and a new one will be issued with an email notification.

For terms and conditions, Click here.
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6E Upgrade entitles you to the following benefits in INR 2500 per passenger per flight for Domestic and INR 3000 for International:

 

Cancel/change your booking as many times as you like.

Select the seat of your choice, including extra legroom, window and aisle seats.

Enjoy delicious In-flight snacks*.

 

*One food item and one beverage
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IndiGo Early allows domestic passengers who land early at an Airport to get a seat on the earliest IndiGo flight out just for INR 1800.

Terms and conditions:

  • This service is applicable to all passengers travelling on a domestic flight, wanting to prepone their flight
  • Passenger must be physically present at the airport as the change can be done only at the airport
  • Changes can be done only for preponing the flight and not for postponing the flight
  • The time difference between the desired flight and the booked flight should be maximum 4 hours, this means if the original flight booked is at 1600 hours, then this flight can be preponed to a flight which is departing at or after 1200 hrs. The basis to calculate the difference of 4 hours, has to be between the departure time of the original flight and the desired flight and not on the basis of the passenger reporting time
  • Request for such change will be confirmed only 60 minutes before the departure of the desired flight subject to the availability of seats and a non-refundable fee of INR 1800 per passenger (fee is subject to change)
  • Unaccompanied minors cannot ask for change of flight themselves, only their parents/guardian at the origin station can request for this service
  • This service shall not be extended to passengers booked under group fares
  • This service is not applicable on international flights, whether in isolation or in connection with a domestic flight
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Holding bookings assist our passengers in reserving tickets prior to making the payment at the nearest ticketing center or through our website.
Passengers may call our call center to hold a reservation or may hold the reservation through Mobile application.
The reservations processed from Mobile Application or call centre are placed on hold for 15 minutes from the time of booking.
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Document

Yes, the list of add-on’s available and the charges are in the table below.

Kindly Note-: For Group bookings kindly consider cancellation/change fee as per the timeline mentioned under Terms and conditions.

If any of the services are booked through IndiGo’s call centre, an additional amount of 10% (ten per cent) of the applicable charges will apply.

Domestic

Currency Cancellation fee Change fee
INR 3000 2750
SGD 62 55
AED 163 149
QAR 163 132
KWD 13.5 11
OMR 17 14
USD 45 36
MYR 185 151
BDT 3625 3080
NPR 4810 4400
TRY 353 523
HKD 340 275
THB 1380 1210
SAR 167 135
For domestic bookings, customers can make any changes or cancellations free of charge within 24 hours of booking, if booked at least 7 days before the travel dates.

 

Baggage (Domestic) 3 kg Prepaid 5 kg Prepaid 10 Kg Prepaid 15 Kg Prepaid 20 Kg Prepaid 30Kg Prepaid At Airport Per Kg
INR 1350 2250 4500 6750 9000 13500 550
SGD 27 45 90 135 180 270 11
AED 73 122 243 365 486 729 30
THB 594 990 1980 2970 3960 5940 242
OMR 7 11 23 34 45 68 3
NPR 2160 3600 7200 10800 14400 21600 880
USD 18 29 59 88 117 176 7
QAR 65 108 216 324 432 648 26
EUR 16 27 54 81 108 162 7
GBP 14 23 45 68 90 135 6
BDT 1512 2520 5040 7560 10080 15120 616
KWD 5 9 18 27 36 54 2
MYR 74 124 248 371 495 743 30
SAR 66 110 221 331 441 662 27
HKD 135 225 450 675 900 1350 55
TRY 257 428 855 1283 1710 2565 105
CNY 112 187 374 560 747 1121 46
Note: For Bookings made on or after October 1, 2020, 15 kgs per person (One piece only).  Baggage in excess of 15 kgs will be subject to additional charges of INR 500 per kg. Additional pieces of Baggage will be subject to additional charges of INR 900 per piece in addition to the excess baggage charges of INR 600 per kg. Excess Baggage charges are non-refundable in case of no shows and gate no shows. For Bookings made between May 21, 2020 and September 30, 2020 (inclusive) for travel up to November 24, 2020, the Checked-in Baggage Allowance will be 20Kg (one piece only) instead of 15Kg.

 

Baggage International (Connection) INR SGD AED THB OMR NPR USD QAR EUR GBP BDT KWD
8 Kg prepaid 1600 32 86.4 752 9.44 2864 25.6 86.4 24 19.2 1904 7.36
15 Kg Prepaid 3000 60 162 1410 17.7 5370 48 162 45 36 3570 13.8
30 Kg Prepaid 6000 120 324 2820 35.4 10740 96 324 90 72 7140 27.6
                         
Special Baggage Fee (Airport Charges) INR SGD AED THB OMR NPR USD QAR EUR GBP BDT KWD
  1500 30 81 660 8 2400 20 72 18 15 1680 6
                         
Sports Equipment Handling Fees (Pre-book charges) INR SGD AED THB OMR NPR USD QAR EUR GBP BDT KWD
  1200 24 65 528 6 1920 16 58 14 12 1344 5
                         
Convenience Fee INR SGD AED THB OMR NPR USD QAR EUR GBP BDT KWD
Credit Cards/ Debit Cards / Mobile App / Net Banking 350 5 13 118 1.5 448 4 14 4 4 297 1.2
Voucher 100 # # # # # # # # # # #
                         
Booking Fee INR SGD AED THB OMR NPR USD QAR EUR GBP BDT KWD
  350 5 13 118 1.5 448 4 14 4 4 297 1.2
                         
Infant(Domestic) INR SGD AED THB OMR NPR USD QAR EUR GBP BDT KWD
  1500 30 75 705 9 2685 24 86 23 23 1785 6.9
                         
Itinerary Print Fee INR SGD AED THB OMR NPR USD QAR EUR GBP BDT KWD
  50 1 3 26 0.3 80 1 3 1 1 62 0.200
                         
Veg Snack* - Domestic INR SGD AED THB OMR NPR USD QAR EUR GBP BDT KWD
 

300

6

16

130

1.65

480

4

15

4

3

358

1.3
                         
Non-Veg Snack* - Domestic INR SGD AED THB OMR NPR USD QAR EUR GBP BDT KWD
 

350

7

18

151

1.9

560

5

18

5

4

418

1.5


If any of the services are booked through IndiGo’s call centre, an additional amount of 10% (ten per cent) of the applicable charges will apply.


#Please note that if the payment is to be made in any other currency than Indian Rupee, the Baggage Fee will be calculated as per the conversion rate prevalent at the time of payment.

Preferential Seat* Fee for ATRs INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR HKD TRY CNY
Rows 1, 2 300 16 17 141 6 537 2 5 5 5 356 1 20 17 39 24 36
Rows 3-8 Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil
Rows 9-15 100 5 6 47 2 179 1 2 2 2 119 0 7 6 13 8 12
Rows 16-19 200 11 11 94 4 358 1 3 3 3 238 1 13 12 26 16 24

 

Preferential Seat* fee for A320s Seat Type INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR HKD TRY CNY
1 (Extra legroom) Window/Middle/Aisle 1000 54 57 470 20 1790 6 15 15 16 1188 4.6 65 58 130 82 120
2,3 Window/Middle/Aisle 400 22 23 188 8 716 2 6 6 6 475 1.8 26 23 52 33 48
4-10 Window/Aisle 350 19 20 165 7 627 2 5 5 6 416 1.6 23 20 46 29 42
4-10 Middle 350 19 20 165 7 627 2 5 5 6 416 1.6 23 20 46 29 42
12,13 Window/Middle/Aisle 1000 54 57 470 20 1790 5.9 15 15 16 1188 4.6 65 58 130 120 120
11,14-20 Window/Aisle 250 13 14 118 5 448 1.5 4 4 4 297 1.2 16 15 33 30 30
11 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
14-20 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
21-31 Window/Aisle 150 8 9 71 3 269 1 2 2 2 178 1 10 9 20 12 18
21-25 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
26-31 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil

 

Preferential Seat* fee for A321 Seat Type INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR HKD TRY CNY
1 (extra legroom) Window/Middle/Aisle 1000 54 57 470 20 1790 6 15 15 16 1188 4.6 65 58 130 82 120
2,3 Window/Middle/Aisle 400 22 23 188 8 716 2 6 6 6 475 1.8 26 23 52 33 48
4-15 Window/Aisle 350 19 20 165 7 627 2 5 5 6 416 1.6 23 20 46 29 42
4-15 Middle 350 19 20 165 7 627 2 5 5 6 416 1.6 23 20 46 29 42
16 , 26 Window/Aisle 250 13 14 118 5 448 1 4 4 4 297 1.2 16 15 33 20 30
16 , 26 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
17,18, 27 Window/Middle/Aisle 1000 54 57 470 20 1790 6 15 15 16 1188 4.6 65 58 130 82 120
19-25 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
19-25 Window/Aisle 250 13 14 118 5 448 1 4 4 4 297 1.2 16 15 33 20 30
28-37 Window/Aisle 150 8 9 71 3 269 1 2 2 2 178 1 10 9 20 12 18
28-33 Middle 150 8 9 71 3 269 0.9 2 2 2 178 0.7 10 9 20 18 18
34-39 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil

If any seat is assigned through IndiGo’s call centre, an additional fee of INR 50 per person per sector will be levied by IndiGo.


International

 

Number of days left for departure Currency Cancellation fee Change Fee
  0-3 (Days) 4 Days and above 0-3 (Days) 4 Days and above
Indian-Sub continent
Ex-India to Colombo INR 3500 3000 3250 2750
Ex-India to Dhaka INR 3500 3000 3250 2750
Ex-India to Kathmandu INR 3500 3000 3250 2750
Ex-Dhaka to India BDT 4230 3625 3640 3080
Ex-Kathmandu to India NPR 5610 4810 5200 4400
South east, middle east and rest of Asia destination 
Ex-India to Hong kong INR 5000 4500 4000 3500
Ex-India to Singapore INR 5000 4500 4000 3500
Ex-India to Bangkok/Phuket INR 5000 4500 4000 3500
Ex-India to Kuala Lumpur INR 5000 4500 4000 3500
Ex-India to Muscat INR 5000 4500 4000 3500
Ex-India to Male INR 5000 4500 4000 3500
Ex-India to Kuwait INR 5000 4500 4000 3500
Ex-India to Dubai/Sharjah/Abu Dhabi INR 5000 4500 4000 3500
Ex-India to Doha INR 5000 4500 4000 3500
Ex-India to Jeddah INR 5000 4500 4000 3500
Ex-India to Chengdu INR 5000 4500 4000 3500
Ex-India to Hanoi INR 5000 4500 4000 3500
Ex-India to Ho Chi Minh INR 5000 4500 4000 3500
Ex-India to Riyadh INR 5000 4500 4000 3500
Ex-India to Yangon INR 5000 4500 4000 3500
Ex-Hong kong to India HKD 575 515 460 405
Ex-Singapore to India SGD 100 92 82 72
Ex-Bangkok/Phuket to India THB 2285 2070 1835 1610
Ex-Kuala Lumpur to India MYR 304 275 245 215
Ex-Muscat to India OMR 28 25.3 22.5 19.8
Ex-Male to India USD 73 67 60 53
Ex-Kuwait to India KWD 22.5 20 18 16
Ex-Dubai/Sharjah/Abu Dhabi to India AED 268 243 216 190
Ex-Doha to India QAR 268 243 216 190
Ex-Jeddah to India SAR 274 246 220 193
Ex-Chengdu to India CNY 505 455 405 355
Ex-Hanoi to India USD 73 67 60 53
Ex-Ho Chi Minh to India USD 73 67 60 53
Ex- Riyadh to India SAR 274 246 220 193
Ex-Yangon to India USD 73 67 60 53
 Europe sector - Istanbul
Ex-India to Istanbul INR 6500 6000 5000 4500
Ex-Istanbul to India TRY 550 509 425 384

 

Infant(International) INR SGD AED THB OMR NPR USD QAR EUR GBP BDT KWD
  2350 50 150 1250 16 3750 36 150 33 29 2985 10
                         
Itinerary Print Fee - INTL INR SGD AED THB OMR NPR USD QAR EUR GBP BDT KWD
  50 1 3 26 0.3 80 1 3 1 1 62 0.200
                         
Veg Snacks - International INR SGD AED THB OMR NPR USD QAR EUR GBP BDT KWD
 

300

6

16

130

1.65

480

4

15

4

3

358

1.3
                         
Non-Veg Snacks - International INR SGD AED THB OMR NPR USD QAR EUR GBP BDT KWD
 

350

7

18

151

1.9

560

5

18

5

4

418

1.5
                         
Special Baggage Fee (Airport Charges) INR SGD AED THB OMR NPR USD QAR EUR GBP BDT KWD
  3000 60 162 1320 15 4800 39 144 36 30 3360 12
                         
Sports Equipment Handling Fees (Pre-book charges) INR SGD AED THB OMR NPR USD QAR EUR GBP BDT KWD
  2500 50 135 1100 13 4000 33 120 30 25 2800 10
                         
Convenience Fee - INTL INR SGD AED THB OMR NPR USD QAR EUR GBP BDT KWD
(Credit Cards / Debit Cards / Mobile App / Net Banking) 550 10 27 235 2.95 895 7 29 7 6 595 2.3
Voucher 200 # # # # # # # # # # #
                         
Booking Fee INR SGD AED THB OMR NPR USD QAR EUR GBP BDT KWD
  550 10 27 235 2.95 895 7 29 7 6 595 2.3

 

Preferential Seat* Fee for A320 Seat Type INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR HKD TRY CNY
1 (Extra legroom) Window/Middle/Aisle 1,200 65 68 564 24 2148 7 18 18 19 1425 5.5 78 70 156 98 144
2,3 Window/Middle/Aisle 550 30 31 259 11 985 3 8 8 9 653 2.5 36 32 72 45 66
4-10 Window/Aisle 450 24 26 212 9 806 3 7 7 7 534 2.1 29 26 59 37 54
4-10 Middle 400 22 23 188 8 716 2 6 6 6 475 1.8 26 23 52 33 48
11(Non reclining) Window/Aisle 400 22 23 188 8 716 2 6 6 6 475 1.8 26 23 52 33 48
11 (Non reclining) Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil
12 (Non reclining, Extra Legroom) Window/Middle/Aisle 1,200 65 68 564 24 2148 7 18 18 19 1425 5.5 78 70 156 98 144
13 (Extra Legroom) Window/Middle/Aisle 1,200 65 68 564 24 2148 7 18 18 19 1425 5.5 78 70 156 98 144
14-20 Window/Aisle 400 22 23 188 8 716 2 6 6 6 475 1.8 26 23 52 33 48
14-20 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil
21-31 Window/Aisle 250 13 14 118 5 448 1 4 4 4 297 1.2 16 15 33 20 30
21-31 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil

 

Preferential Seat* fee for A321 Seat Type INR AED QAR THB SGD NPR OMR GBP EUR USD BDT KWD MYR SAR HKD TRY CNY
1 Window/Middle/Aisle 1,200 65 68 564 24 2148 7 18 18 19 1425 5.5 78 70 156 98 144
2,3 Window/Middle/Aisle 550 30 31 259 11 985 3 8 8 9 653 2.5 36 32 72 45 66
4-15 Window/Aisle 450 24 26 212 9 806 3 7 7 7 534 2.1 29 26 59 37 54
4-15 Middle 400 22 23 188 8 716 2 6 6 6 475 1.8 26 23 52 33 48
16 , 26 Window/Aisle 400 22 23 188 8 716 2 6 6 6 475 1.8 26 23 52 33 48
16 , 26 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil
17,18, 27 Window/Middle/Aisle 1,200 65 68 564 24 2148 7 18 18 19 1425 5.5 78 70 156 98 144
19-25 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil
19-25 Window/Aisle 400 22 23 188 8 716 2 6 6 6 475 1.8 26 23 52 33 48
28-37 Window/Aisle 250 13 14 118 5 448 1 4 4 4 297 1.2 16 15 33 20 30
28-37 Middle Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil


If any seat is assigned through IndiGo’s call centre, an additional fee of INR 50 per person per sector will be levied by IndiGo.

Note: Pre-book option for 3kg and 30kg excess baggage is temporarily unavailable on international flights

Baggage (International) Currency 3kg Pre-paid 5kg Pre-paid 10kg Pre-paid 15kg Pre-paid 20kg Pre-paid 30kg Pre-paid At Airport Per Kg
Ex-India to Bangkok/Phuket  INR 1656 2760 5520 8280 11040 16560 600
Ex-India to  Dubai/ Sharjah / Abu Dhabi   INR 1656 2760 5520 8280 11040 16560 600
Ex-India to Singapore  INR 1656 2760 5520 8280 11040 16560 600
Ex-India to  Kuala Lumpur INR 1656 2760 5520 8280 11040 16560 600
Ex-India to Hanoi / Ho Chi Minh INR 1656 2760 5520 8280 11040 16560 600
Ex-India to Yangon INR 1656 2760 5520 8280 11040 16560 600
Ex-India to Dhaka INR 1656 2760 5520 8280 11040 16560 600
Ex-India to Muscat INR 1656 2760 5520 8280 11040 16560 600
Ex-India to Male INR 1656 2760 5520 8280 11040 16560 600
Ex-India to Doha INR 1656 2760 5520 8280 11040 16560 600
Ex-India to Hongkong INR 4140 6900 13800 20700 27600 41400 1500
Ex-India to Kuwait INR 3312 5520 11040 16560 22080 33120 1200
Ex-India to Istanbul INR 3312 5520 11040 16560 22080 33120 1200
Ex-India to Chengdu / Guangzhou INR 3312 5520 11040 16560 22080 33120 1200
Ex-India to Riyadh/ Jeddha INR 3312 5520 11040 16560 22080 33120 1200
Ex- India to Colombo INR 1821 3035 6070 9105 12140 18210 660
India to Kathmandu INR 1500 2500 5000 7500 10000 15000 550
Ex-Singapore SGD 71 119 238 356 475 713 25
Ex-Dubai/Sharjah/Abu Dhabi AED 171 285 570 855 1140 1710 60
Ex-Doha QAR 171 285 570 855 1140 1710 60
Ex-Kuwait KWD 11 19 38 57 76 114 4
Ex-Muscat OMR 11 19 38 57 76 114 4
Ex-Male USD 26 43 86 128 171 257 9
Ex-Kuala Lumpur MYR 171 285 570 855 1140 1710 60
Ex-Dhaka BDT 1995 3325 6650 9975 13300 19950 700
Ex-Kathmandu NPR 1824 3040 6080 9120 12160 18240 640
Ex-Istanbul TRY 285 475 950 1425 1900 2850 100
Ex-Hong kong HKD 399 665 1330 1995 2660 3990 140
Ex-Bangkok/Phuket THB 898 1496 2993 4489 5985 8978 315
Ex-Chengdu CNY 285 475 950 1425 1900 2850 100
Ex-Guangzhou CNY 285 475 950 1425 1900 2850 100
Ex-Hanoi USD 29 48 95 143 190 285 10
Ex-Yangon USD 29 48 95 143 190 285 10
Ex- Ho Chi Minh USD 29 48 95 143 190 285 10
Ex- Jeddah SAR 185 309 618 926 1235 1853 65
Ex- Riyadh SAR 185 309 618 926 1235 1853 65

#Please note that if the payment is to be made in any other currency than Indian Rupee, the fee(s) will be calculated as per the conversion rate prevalent at the time of payment.

If any of the services are booked through IndiGo’s call centre, an additional amount of 10% (ten per cent) of the applicable charges will apply.
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