How much baggage am I allowed to carry?
In addition to the one piece of Hand Baggage permitted to be carried in accordance with the above, IndiGo will permit a Customer to carry one addition... Read More...
|Free Baggage Allowance|
|Hand Baggage||Check-in Baggage|
|Maximum Weight||Only one bag weighing not more than 7 kgs.||Domestic flights||15kg|
|Bangkok, Colombo, Dhaka, Doha, Honkong, Istanbul, Kathmandu, Kuala Lumpur, Male, Phuket, Singapore||20kg|
|Abu Dhabi, Doha, Doha, Dubai, Istanbul, Jeddah, Kuwait, Muscat, Sharjah||30kg|
|Dimensions||55cm x 35cm x 25cm||158cm (62 inches)
(Length + Width + Height)
In addition to the one piece of Hand Baggage permitted to be carried in accordance with the above, IndiGo will permit a Customer to carry one additional personal article such as ladies’ purse or a small bag containing laptop not weighing more than 3 kgs.
Items determined by us to be of an offensive nature, will not be permitted on board.
Subject to the prevalent applicable local laws and regulations, Customers may carry liquids in their Hand Baggage, subject to screening and security checks, and provided they meet the following restrictions:
If a Customer wishes to carry an oversized item on board which is not compliant with the permissible limits set forth above, but will fit safely in a seat, IndiGo may allow such Customer at its discretion to purchase an additional seat on that flight, subject to availability and applicable fares. This facility is not available as part of online reservation and Customer may call our customer care number to arrange for booking such a seat for your Baggage. IndiGo reserves the right to refuse to carry any items or Baggage, due to excessive size or otherwise, if IndiGo deems it to be a safety risk.
Infant Baggage Allowance
One stroller or baby pram per infant is allowed without any charge
Baggage allowance for International Connecting Flights:
IndiGo Domestic Sector connecting to IndiGo international sector or vice versa: IndiGo's Free Baggage Allowance for International sector will be applicable
IndiGo Domestic Sector connecting to another airline to/from an international destination: 15 Kg per passenger per flight
Prepaid Excess Baggage for International Connecting Flights:
IndiGo offers great prices on purchasing prepaid excess baggage when you are travelling on your domestic IndiGo flight and connecting to/from another international airline. This allowance is over and above your eligible baggage allowance.
|Baggage International (Connection)||8kg pre-paid||15kg Pre-paid||30kg Pre-paid|
Terms and Conditions for purchasing prepaid excess baggage for International Connecting Flights:
Excess baggage needs to be booked at least 24 hours before the journey
The International flight should be within 24 hours of the domestic flight
Passengers should produce relevant international travel documents at the time of check-in- failing which IndiGo will charge excess baggage as per applicable rates at the airport
Hand Baggage can only be stored in the cabin subject to the availability of space in the overhead bin. In case of lack of availability of space, IndiGo provides you the option to leave your Hand Baggage at the side of the aircraft prior to departure and to reclaim it from the conveyor belts where Checked Baggage is normally received
What if I exceed my free baggage weight allowance?
Customers carrying more than the allowed baggage limit will be charged the following excess baggage fees at the time of check-in:... Read More...
Customers carrying more than the allowed baggage limit will be charged the following excess baggage fees at the time of check-in:
|Domestic Travel||International Travel|
per additional kg
(or as per base currency of reservation)
per additional kg
Pre-Paid Excess Baggage: Passengers can book pre-paid excess baggage up to 6 hours prior to the scheduled departure of their domestic flight via our website or call centre. Click here to know more.
What items are not permitted on an IndiGo flight?
Prohibited in Checked and Cabin baggage:... Read More...
Prohibited in Checked and Cabin baggage:
Compressed gases - deeply refrigerated, flammable, non-flammable and poisonous such as butane oxygen, liquid nitrogen, aqualung cylinders and compressed gas cylinders
Corrosives such as acids, alkalis, mercury and wet cell batteries and apparatus containing mercury
Explosives, munitions, fireworks and flares, ammunition including blank cartridges, handguns, fire works, pistol caps
Flammable liquids and solids such as lighter refills, lighter fuel, matches, paints, thinners, fire-lighters, lighters that need inverting before ignition, matches (these may be carried on the person), radioactive material, briefcases and attache case with installed alarm devices
Oxidizing materials such as bleaching powder and peroxides
Poisons and infectious substances such as insecticides, weed-killers and live virus materials
Fish (including other sea food), animals, birds, insects in any form, whether alive and/or dead, and/or frozen and/or dried and/or cooked
Anything that possesses and/or is capable of possessing and/or emitting a conspicuous and/or offensive odour
Other dangerous articles such as magnetized materials, offensive or irritating materials
Prohibited items in Cabin Baggage:
Dry cell batteries
Knives, scissors, Swiss army knives and other sharp instruments
Toy replicas of fire arms and ammunition
Weapons such as whips, nan-chakus, baton, or stun gun
Electronic devices which cannot be switched off
Aerosols and liquids*
Any other items which are deemed security hazards by local law
*Passengers can carry one clear transparent resealable litre sized plastic bag containing small quantities of liquid items / gels / pastes/aerosols or items of a similar consistency. Liquids / gels / aerosols include but are not limited to beverages, shampoos, suntan lotions, creams, toothpastes, hair gels and hair sprays. The contents will be subject to screening and security checks and must comply with IndiGo's security guidelines about permissible objects.
IndiGo recommends that all medication, valuables, fragile items, perishable items and precious items (cameras, jewelry, money, electronics, etc.) should be carried in Cabin Baggage and not in Checked Baggage. IndiGo shall not accept any responsibility for these items.
Are there any general advisories that I should keep in mind regarding my baggage?
|Yes, there are many:
Don't accept any packets from unknown persons
Don't leave baggage unobserved at any time, especially at the airport. Unattended baggage may be removed by Airport Security as an object of suspicion
Please declare if you are carrying any arms or explosive substances, prior to Baggage screening/ check-in . Concealment is considered an offence under the Aircraft Act and Rules
Clearly label all baggage items with passenger's name, address and contact details
All prohibited/restricted items are liable to be removed by security and IndiGo may not be in a position to return such removed items
Can I check-in for my onward flight at the point of departure and reclaim my checked-in baggage at the end of the entire journey, in case of connecting flight made by me in two different PNRs?
No. We do not offer a through check-in service on connections which were made by the passengers on two different PNRs. On arrival from the first fligh... Read More...
No. We do not offer a through check-in service on connections which were made by the passengers on two different PNRs. On arrival from the first flight, passengers must collect their luggage from the conveyer belt and check-in again for the connecting flight.
However, in cases where the domestic connection is offered by IndiGo in a single PNR, then a through check-in facility can be availed by passengers at the departure airport.
Please note: The option for through check-in is not available for international connecting flights even if the connection was made under a single PNR. On arrival from the first flight, passengers must collect their luggage from the conveyer belt and check-in again for the connecting flight.
Carriage of Alcoholic beverages?
Passengers may carry upto 5 Liters of alcoholic beverages as part of their checked-in baggage, provided the following conditions are met:... Read More...
Passengers may carry upto 5 Liters of alcoholic beverages as part of their checked-in baggage, provided the following conditions are met:
If the alcoholic beverage contains 24% or less alcohol by volume the above limitation of 5 Liters does not apply.
The alcoholic beverages is also permitted in carry-on baggage when purchased from the Airport Security Hold Area and should be placed in a transparent re-sealable plastic bag of a maximum capacity not exceeding 1 Liter. The indicative size of the 1 Liter bag is: 20.5 cm x 20.5 cm or 25 cm x 15 cm or equivalent. The containers must fit comfortably within the bag, which should be fully closed.
The passengers must comply with other applicable state / national regulations, if any.