As per the latest DGCA Guidelines, passengers travelling to and from the Indira Gandhi International (IGI) Airport can claim a refund of the excess UDF charges. As per the below given details:
Passengers
Old UDF(Rs.)
New UDF(Rs.)
Domestic passengers
275-550
12
International passengers
635-1270
54
How to claim your refund :
Domestic passengers travelling after 07 July can claim a refund within 45 days of travel while International travelers can claim a refund within 60 days of travel respectively.
Modes of claiming your refund:
If reservation is made through travel agent, refund needs to be claimed from them.
If reservation is made from IndiGo website, mobile app or call center, you can tweet us, or message us on Facebook or contact our call center.
After the deadline, the unclaimed amount will be remitted by the airlines to the airport operator.
Passengers who have booked their tickets on or before 07 July but are yet to commence their travel are not required to file for refund as airlines will initiate the refund process on their own.
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Citizens of Nepal and Maldives are eligible for tax exemption/reduction, as per applicable laws, on the airfare. In order to avail such tax exemption/reduction, passengers must declare their correct nationality at the time of booking. In case citizens of Nepal or Maldives intend to travel with any foreign nationals, such citizen (passenger) are requested to kindly book tickets for accompanying foreign national (passengers) in a separate PNR/ticket. Once selected, the nationality cannot be changed at any point during the booking process.
