UDF Refund

As per the latest DGCA Guidelines, passengers travelling to and from the Indira Gandhi International (IGI) Airport can claim a refund of the excess UDF charges. As per the below given details:

 

Passengers

Old UDF(Rs.)

New UDF(Rs.)

Domestic passengers

275-550

12

International passengers

635-1270

54

 

How to claim your refund :

  1. Domestic passengers travelling after 07 July can claim a refund within 45 days of travel while International travelers can claim a refund within 60 days of travel respectively.
  2. Modes of claiming your refund:
    • If reservation is made through travel agent, refund needs to be claimed from them.
    • If reservation is made from IndiGo website, mobile app or call center, you can tweet us, or message us on Facebook or contact our call center.
  3. After the deadline, the unclaimed amount will be remitted by the airlines to the airport operator.
  4. Passengers who have booked their tickets on or before 07 July but are yet to commence their travel are not required to file for refund as airlines will initiate the refund process on their own.
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