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Our systems are currently undergoing an upgrade to provide improved customer experience.
No PNR bookings/ modifications can be done during this period on our website, mobile app, airports and through call centre. However, we ensure uninterrupted flight operations at all our airports.
We appreciate your patience and understanding tonight.
Below services are unavailable till 0330 hrs IST, 18 November 2018 on our website, mobile app, airports and through call centre. We appreciate your patience and understanding tonight.
To book a travel/ manage booking/ query – Kindly place your request here. We will be in touch with you at the earliest once the upgrade is completed.
For flights operating during the upgrade window (till 0330 hrs IST, 18 November 2018): Check Flight Status*.
*Flight timing is updated as on 1800 hrs, 17 November 2018.
As our ‘web/ kiosk/ mobile check-in’ facility is unavailable at the moment, please report at the airport 2 hours prior and collect your boarding pass.
Avoid long queues at the airport and travel hassle-free with Web Check-in. Passengers flying domestic sectors can Web Check-in at any time up to 48 ho...Read more
Customers carrying more than the allowed baggage limit will be charged the following excess baggage fees at the time of check-in:...Read more
Visit the View/Change bookings option on the homepage of our website which has a list of features that allow you to retrieve and re-print your itinera...Read more
Kiosk Check-in is a convenient way for passengers to check-in using IndiGo kiosks located at the airport. Passengers can select their preferred seat a...Read more
Currently, the tickets are non-transferable, hence, name changes on a confirmed reservation are not permissible. You will need to cancel your ticket a...Read more
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Citizens of Nepal and Maldives are eligible for tax exemption/reduction, as per applicable laws, on the airfare. In order to avail such tax exemption/reduction, passengers must declare their correct nationality at the time of booking. In case citizens of Nepal or Maldives intend to travel with any foreign nationals, such citizen (passenger) are requested to kindly book tickets for accompanying foreign national (passengers) in a separate PNR/ticket. Once selected, the nationality cannot be changed at any point during the booking process.