Sumer Gupta November 19 2007: ......... ...................Dear Mr Abhinav Maharishi..........
November 19 2007
".....Dear Mr Abhinav Maharishi, Thank you for your kind mail acknowledging the problems that I faced. I am extremely sorry that I did not ask the name of a girl who was one of the cabin crew on my flight. She was of medium height, very cheerful and good natured. She knew that the ground crew had messed up badly and I was quite upset. She was kind and considerate throughout the flight and apologized many times for the bad behavior of others. She did the only thing that she was authorized to do - offer water a few times with a smile. I strongly feel that Indigo needs many more people like her. Also if your rules had permitted her she may have offered a free cup of tea or coffee and tried to handle the situation in a better manner. She was the only one who realized that Indigo had messed up - something which you and I are now trying to analyze and resolve. I would feel happy if she got an appreciation letter for her great behavior and sensitivity to a customers problem. You may call me on my mobile number 94370-43057 anytime to co-ordinate the pickup of the baggage for repair. I am really thankful and happy that Indigo has taken note of this incident is trying to resolve it. With kind regards, . ..."
Anurag Kejriwal November 25 2007: ...................Dear Parvez..........
".....Dear Parvez I have been flying regularly with Indigo apart from Kingfisher(First) and others. I must appreciate the efforts put in by the entire team to make the flying a good experience. The never ending smiles and ever eager to serve nature of the crew really make you feel elated and one ends up feeling money well spent. I flew in the morning to Nagpur on 6E135 and returning in the evening on 6E136. I would like to put on record the extra efforts being put in by your cabin crew Alysha Barton, Megha Madan, Mariam Syed and Swati Vashistha in making me feel comfortable and taking off my tiredness with their gleaming smile. They follow the policy ATITHI DEVO BHAVAH. Keep it up and hope I encounter more such crew in your flights as I fly regularly to Goa and use Indigo to fly back to Delhi. Best Regards . ..."
1300+
Daily flights
52
Domestic Destinations
15
International Destinations
300+
Million happy customers
209
Fleet tall
Still there? Session has timed out
This field is required
Enter valid number
Enter valid country code
Enter exactly 10 digits only
Enter valid email ID
Failure
Feedback
Success
Captcha verification failed
Service unavailable at this time. Please try again later.
Feedback couldn't be submitted at this time. Please try again later
Thank you for your feedback
Thank you for enquiring with us.
No of pax field is required
Source station field is required
Destination station field is required
6E Account
6E Me
First name is required
Last name is required
Email is required
Mobile Number is required
Please enter name
Please enter telephone number
Please select nature of your query.
Please enter additional remarks
Please enter PNR/booking reference
Please select regarding our -.
Please select the source station
Please select the destination station
PNR/ Booking reference is required
Please enter email / last name
checkin-valid-emailorname-requiredmsg
Please select the departing station
Please enter 6 characters.
Please enter valid PNR Number.
Please enter valid 6 digit Flight Number.
Please select the arriving station
User ID is required
Password is required
agent-password-requiredmsg
City field is required
Please enter a valid name or email ID
Captcha field is required
Please enter email
Please solve captcha field
Select one or more preferences to un-subscribe
Comment your other reason for unsubscribe
Full name field is required
Country field is required
Occupation field is required
Organization field is required
Email field is required
Thank you,
Request sent successfully
Registration unsuccessful
Registration unsuccessful,The email address is already registered
The user is already unsubscribed
The user is already unsubscribed for all the preferences
Unsubscribed Successfully
Unsubscription unsuccessful
Select one or more preferences to subscribe
Subscription request is under process. please try later...!
Your Subscription Confirmation is still pending. please Confirm...!
Your subscription is unsuccessful,Please subscribe again...!
The email verification link has expired, Please try subscribing again
The email address has been already verified and your subscription request is under process...
This email address has been already registered and waiting for approval...
The email address has been already verified and subscribed successfully...
You have been unsubscribed, Please subscribe again...!
Email verification fails
pop-up-thanks
Please select whats it about
Mobile No. is required
Required
Please enter valid country code.
Please enter valid Country Code
Please enter valid Mobile Number
Please enter valid User Id.
Please enter valid Password.
Please enter valid Mobile No.
Please enter valid country code.
Group Booking
You will now be redirected to the group booking Website, Click 'OK' to continue
No Flight schedule information found!
Please enter organisation name
Please select the query type
Please enter query details
Query form couldn't be submitted at this time. Please try again later
Query Form
Thank you for your query
Must be at least 6 characters in length, should be alphanumeric containing at least one upper case letter and one numeric character.
Please enter valid password
6E Account
6E Login