Sunita Shelar October 1 2008 : ......... .My wife Nanu Malhotra and I had..........
"....I would like to appreciate the service provided by your agent / employee named Ravinder. She has been extremely courteous and professional. It would be a pleasure if all agents were as professional on the phone. Since I may never meet her in person, this is the only way I can express my appreciation to her. I am sure she will go a long way in whatever she chooses to do. Request you to take her help in training others on telephone etiquette . ..."
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