".....I have pleasure to send this letter to you. My name is Mr. Vijay Sharda, managing director, Sharda group. I am resident of Delhi and staying with my family at friends colony, New Delhi. I am a corporate flyer and fly 16-18 days in a month in domestic and international route. I would like to share with you that our group, patronize, flying with indigo. Despite the fact that we all are membership card holders for various other Indian airlines, the top management, which includes me, directors of the company, president, executive directors, vice president, general managers, are advised through an official circular, to prefer to fly with indigo, as we find indigo services, on ground and on board are excellent. Indigo maintains almost 100% in time for departure and arrival, except for external situation, as ATC or bad weather. I have pleasure to share with you that on Wednesday, 1st July myself, my wife, Mrs. Kamini Shard, my nephew Anand Shard, my niece Sheetal Daga and her husband Anand Daga flew from Kolkata (my parents are resident of Kolkata) by indigo flight no. 6e-320. It was delightful flight. I would like to mention that not me but all family members enjoyed. My wife Mrs. Kamini Sharda joins me to convey that cabin-in-charge, Ms. Arcane singh, was very courteous and elegant and very helpful. This speaks about substance in a woman. We were impressed about her handling the flight, as announcements relating to departure, weather conditions, arrival etc. Her good gesture towards the guests, taking care of a lady, accompanying her child to the toilet was very dignified and touching. We could see all happenings, since we were occupying 5 seats in 1st row I will appreciate, you take my comments on record and please convey to your chairman. Its my nature, that any good thing happening, I do write at the highest level to the respective airlines. Should I come across any difficulty, I still write to the respective airlines, so they can improve the performance. I hope you take my comments in positive way. Thanks & best wishes. ..."