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September
".....I want to thank the entire IndiGo staff at Pune airport and also the gentleman who ever trained these gentlemen to this very high level of customer care. They minimize my tension and assisted me in such a way I felt like that I was dealing with my own children. True to their word I was made to pay the minimum and was boarded with minimum fuss. They made me determine that IndiGo will bethe first choice for my family and me in the future. Please keep up the good work and May God bless those very pleasant boys and girls of Indigo crew at Pune Airport. ..."
".....Youre on time records really surprise me (in a pleasant way). For a budget airline with to have such a track record is a great. In all my experiences so far, flights have always arrived before time. How often do we hear that with budget airlines? I really hope you continue this great service at the current fare :) . ..."
".....This is very first time I travelled in INDIGO. I had a different opinion about the LOW-COST Carrier, but the experience is laudable. Right from booking Ticket till I reach destination, the feeling I got its wonderful. Keep Serving with cent percent commitment. Healthy, Happy, Successful Living and Serving.. ..."
".....The captain of the flight was just excellent. We left Goa late due to the rain and the ATC not giving us permission even then he landed-us on time in Mumbai, I could attend a friends wedding with no problem that same evening. But what was amazing is that the captain made an announcement to the passengers that there was going to be some turbulence and that gave us time to prepare. The friend I was with is very scared of flying, but the captains voice put her at ease. Please tell him thank you on my behalf. I did chat with him when leaving at Mumbai. But I want to tell him, great job. You guys are my favorite airline in India; there is no one who can get me home on time. I do not mind paying Rs.100 for the emergency exit seat since you make the flight home, worth it. Thank you so much for the great service and the best servicing I have seen in the Indian skies. For Indigo I can stop and make time, anytime. ..."
".....I have always enjoyed flying Indigo Airlines as its a no-fuss, good and clean airline with excellent on time performance on the Mumbai-Delhi-Mumbai route. What I liked particularly about this morning's flight was the well orchestrated and soft landing the pilot made at Delhi airport and I would like to commend him on the same. I haven't experienced such a good landing in quite some time amongst Indian carriers. Congratulations!. ..."
".....This was my first trip on Indigo and by far the best experience I have ever had on any airline (including international circuit). What made my trip memorable was the top class cabin crew, which went out of the way to help me out. Million thanks to the wonderful crew of Indigo. To Ms Jameen, Ms Priyanka and Ms Suruchi - with special thanks to Ms Priyanka for being so patient. I really appreciate you folks. . ..."
".....I wanted to appreciate the dedication and support of Mr. Aninda Mandal from Kolkata who helped me trace my friends baggage which was missed out due to oversight. He went out of his way to ensure that I get it on time. I was travelling on the flight the next day and the lost bag was kept ready for me at the check-in counter. I believe such people are the reason behind IndiGo's success. I will surely travel by IndiGo in my upcoming travels and hope that you continue to provide such excellent service to passengers . ..."
".....I travelled on your airline many times now, and wish to share my positive feedback. Each time I travelled, I have been extremely satisfied with your quality of service, staff courtesy, cleanliness and punctuality. I can sum up my view about your airline as "No Nonsense Airline that gives good value for money in terms of service quality, treating passengers with dignity". On the whole you have an excellent product. Keep it up . ..."
".....The staff (ground and in-flight) was courteous and professional. It was really refreshing to see so much of emphasis on on-time performance, which I think, is a rarity! I will certainly fly only indiGo in future if there are indigo flights available to my destination cities. Great Job!!!. ..."