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- Armed Forces Personnel
  
  Applicable if you are a war widow or serving or retired personnel of the Armed Forces or Paramilitary Forces of India. For serving or retired Armed Forces and Paramilitary personnel of India, the offer is also applicable for their spouse and dependent children. Valid photo ID and relevant military (Armed Forces, Paramilitary Forces, Ex-serviceman, Spouse, Dependent, or War Widow) ID must be present at check in. Passengers failing to provide ID will be denied boarding. Conditions Apply.
- 6E Senior Citizen
  
  Applicable for senior citizens above the age of 60 years. Entitled for discount of 6% on base fare. Proof of Date of Birth is mandatory and needs to be presented at the time of check-in. Failure in producing proof will result in charging prevailing fares.
- 6E Student
  
  Applicable for students, above the age of 12 years. A valid student Id card to be presented at check-in counter for verification. Entitled for a discount of 6% on base fare for the bookings where departure is a week ahead. An extra baggage allowance of 10 kgs (over and above the regular 15 kgs allowance). Failure in producing proof will result in charging prevailing fares.
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Armed Forces Personnel

Applicable if you are a war widow or serving or retired personnel of the Armed Forces or Paramilitary Forces of India. For serving or retired Armed Forces and Paramilitary personnel of India, the offer is also applicable for their spouse and dependent children. Valid photo ID and relevant military (Armed Forces, Paramilitary Forces, Ex-serviceman, Spouse, Dependent, or War Widow) ID must be present at check in. Passengers failing to provide ID will be denied boarding. Conditions Apply.
6E Senior Citizen

Applicable for senior citizens above the age of 60 years. Entitled for discount of 6% on base fare. Proof of Date of Birth is mandatory and needs to be presented at the time of check-in. Failure in producing proof will result in charging prevailing fares.
6E Student

Applicable for students, above the age of 12 years. A valid student Id card to be presented at check-in counter for verification. Entitled for a discount of 6% on base fare for the bookings where departure is a week ahead. An extra baggage allowance of 10 kgs (over and above the regular 15 kgs allowance). Failure in producing proof will result in charging prevailing fares.

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From For International Flights
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February

Abhishek Dubey, 08-03-2014

"....Dear Customer Relations Manager, My name is Abhishek Dubey, I have flown on your airline on a few occasion and mostly pleased with your service on board and on ground as well. As always, your staffs are pleasant, helpful and technically sound. Just wanted give a special mention to Ms Pooja Dubey, who was helpful, patient, courteous and knowledgeable. She was able to work out various options which were beneficial for me during my travel. Thank you so much. Abhishek Dubey ..."

Asheesh Shukla, 25-03-2014

"....Dear Customer Relations, I just wanted to take a moment to thank one of your 'first impression'/'first line' representative Kriti Bhola, and appreciate her help with my maiden flight on IndiGo. I am based out of Philadelphia, US and often visit India for business and personal purposes. Usually I fly Air India or Jet Airways as they are corporate approved airlines for our organization (Cognizant) in US. My colleagues in India speak highly of IndiGo so this time, I requested them to book me on IndiGo. And Kriti became my first ever interaction with the airline. Needless to say her professionalism, customer service orientation and ability to explain the nuisances between domestic travel regulations for someone who is very familiar (and partly spoiled by) with international regulation was just fantastic. I do want to take a moment to appreciate Kriti especially for her ability to take time to make my first interaction with IndiGo a very pleasing one. No wonder my colleagues based out of India speaks highly of your airline. Please feel free to contact me if you have any questions. I look forward to many more flights on IndiGo. Best, Asheesh Shukla ..."

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February

Abhishek Dubey, 08-03-2014

Asheesh Shukla, 25-03-2014

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